In this role, Patrick will lead strategy, P&L, and operational execution across the Texas market, with responsibility for driving sales performance, strengthening alignment between sales and operations, and advancing service delivery and customer experience across the region.

Patrick brings more than 35 years of industry experience, including more than two decades as President of Move Solutions, Ltd. During his tenure, he led multi-market operations across Texas, delivering consistent revenue growth and improved profitability while building strong, customer-focused teams.

Please join us in welcoming Patrick to Suddath. We look forward to the leadership and experience he brings as we continue to strengthen our presence and capabilities across the Texas market.

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David brings more than 20 years of leadership experience within the professional services industry, with a
background spanning project management, facilities management, and real estate operations. His experience
includes leading complex, multi-site initiatives that require close coordination across sales, operations, and client
stakeholders, while maintaining strong oversight of risk, compliance, and business continuity.

Most recently, David served as General Manager and Director of Operations at Place Services, Inc., where he led
multi-disciplinary teams delivering end-to-end project and operational services across multiple business lines.

Prior to that, David served as a Managing Director at CBRE, supporting its Global Workplace Solutions business. In
this capacity, he held multiple roles with responsibilities spanning client relationship management, business
development and solutioning, service delivery across diverse lines of business, talent development, and safety.

Throughout his career, he has worked closely with executive leadership teams and boards, focusing on building
scalable service models, strengthening operational consistency, and driving long-term client partnerships.

Please join us in welcoming David to Suddath. We look forward to the leadership and experience he brings as we
continue to expand our integrated project delivery capabilities.

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McCormack leaves a lasting legacy at Perdue Office Interiors, having led the organization with steady vision, strong client and partner relationships, and a deep commitment to its people. He joined Perdue in 1986, beginning his career in operations before moving into sales and sales leadership. He was appointed President in 2001 and later, with an investment partner, purchased the company in 2007. In 2018, Perdue was acquired by Suddath, further strengthening its position in the workplace solutions market.

“Vince’s impact on this organization is profound,” said Rich Greco, President, Suddath Workplace Solutions. “He built Perdue into the strong, respected business it is today. The foundation he has created will serve the company well for years to come, and we are incredibly grateful for his leadership, integrity, and vision.”

Beyond his professional accomplishments, McCormack is widely respected for his civic leadership and philanthropic involvement throughout Northeast Florida. His service includes leadership roles with organizations such as Big Brothers Big Sisters, The Florida Theatre, the University of North Florida Foundation Board, the 2014 Gator Bowl, and HCA Memorial Hospital, where he currently serves as Board Chair.

As McCormack transitions into retirement, Rob Lau will assume leadership of Perdue Office Interiors. Lau brings more than 30 years of industry experience, spanning manufacturing and dealer environments. Most recently, he served as Vice President for Steelcase’s Florida & Caribbean Region, where he led the business through multiple record sales years, significant market share growth, and strong dealer network alignment.

Throughout his career, Lau has built and led high-performing teams, strengthened operations, and successfully integrated multiple acquisitions. His background also

includes leading a Steelcase dealership and serving in multiple senior leadership roles at Steelcase and HNI.

“As I step into this role, I recognize both the change this team has experienced and the strength that already exists here,” said Lau. “Perdue is a strong business with talented people, trusted client relationships, and real momentum. My focus will be on listening, aligning around what matters most, and helping the team continue to execute at a high level as we grow, thoughtfully and with purpose.”

McCormack will remain actively involved during the transition period, continuing to lead the organization through mid-June. Following the formal transition, he will serve in an advisory capacity to support continuity and share institutional knowledge.

This planned leadership transition reflects a position of strength for Perdue Office Interiors, which continues to build momentum through trusted partnerships, talented teams, and a strong market presence.

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In Josh’s previous role of Vice President, Global Workplace Solutions he led cross functional operational teams with P&L accountability, driving strategy and operational execution. He developed and implemented divisional strategies aligned to sales and service delivery objectives and strengthened margin performance through disciplined pricing and cost management, enhanced supplier rebate programs, and expanded strategic supplier partnerships.

Prior to that as Vice President, Business Strategy & Operations at Standard Textile, he served as divisional leader for the FF&E business, overseeing sales, procurement, design, and logistics with full P&L accountability. Josh built and expanded strategic relationships with leading hotel brands, healthcare group purchasing organizations, and major system networks. He implemented customer first workflows and standardized operating procedures to improve scalability and execution consistency and led strategic planning and product innovation initiatives, and developed high performing teams through coaching, advancement, and succession planning.

Joshua leads with clarity and accountability, building high performing teams through close collaboration across sales, marketing, and operations. He coaches and develops talent while establishing scalable processes that enable internal alignment and consistent execution. Externally, he partners with customers in a collaborative, solutions focused manner to deliver measurable outcomes and strengthen long term customer success.

Outside of work, Joshua enjoys spending time with his kids, staying active through fitness and outdoor activities, volunteering with local charities, and coaching youth sports.

Joshua is excited to join the Suddath team to strengthen cross functional collaboration internally and build customer partnerships that deliver innovative solutions and measurable positive outcomes. He will focus on aligning strategy with execution to improve the customer experience and accelerate growth. He is equally committed to developing talent, building a strong performance culture, and ensuring teams have the tools and accountability needed to deliver consistently for clients.

Contact Information
LinkedIn: https://www.linkedin.com/in/joshuabradleyf

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In this role, Jurchuk leads the strategic expansion of Suddath’s presence across one of the nation’s most dynamic corporate markets. He directs a multidisciplinary team delivering seamless move/add/change (MAC) services, warehousing, technology-enabled project oversight, and decommissioning solutions that minimize downtime and maximize return on investment for clients.

A 20+ year sales and operations leader, Jurchuk is recognized for building high-accountability cultures, driving profitable growth, and fostering collaboration across sales, operations, finance, and customer-service teams. His client-first philosophy and proven success executing complex, multi-site workplace transitions position Suddath as the go-to partner for Bay Area technology, life-sciences, healthcare, education, and Fortune 500 organizations navigating growth, consolidation, or hybrid-work reinvention.

“Suddath combines national scale with operational excellence,” Jurchuk said. “I’m excited to bring that capability to the Bay Area and help companies execute flawless workplace change at any scale.”

Jurchuk is based in San Jose and can be reached at Jason.Jurchuk@suddath.com

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 🟢 Current Status: Minimal Disruption to Customs Clearance

At this time, Suddath has observed little to no impact on customs clearance delays for international shipments. U.S. Customs and Border Protection (CBP) remains operational, and ports of entry are staffed. Cargo processing continues as normal. However, many partner government agencies (PGAs) such as the FDA, USDA, and EPA are operating with reduced staffing, which may cause delays in regulatory approvals for certain goods.

🔴 Air Shipments at Risk: FAA and ATC Staffing Concerns

While customs officers are working without pay, Transportation Secretary Sean Duffy has warned that U.S. airspace may face closures if staffing shortages among air traffic controllers (ATC) worsen. Already, flight delays and TSA bottlenecks are increasing, with some airports reporting 3–4 hour wait times. Should the shutdown continue into Thanksgiving week, air shipments may be significantly disrupted.

Suddath’s Proactive Measures

Guidance for Global Mobility Leaders

We recommend that HR and Mobility teams:

Suddath remains committed to supporting your organization through this evolving situation. For questions or assistance, please contact your account manager or international move coordinator.

Have questions or need assistance with your global mobility program’s household goods? Contact us at https://suddath.com/moving-company/employee-relocation/contact-us/.

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A huge thank you to our coaches and walkers for your energy, commitment and heart. You’ve made a real impact on the fight against heart disease.

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The WERC® Service Recognition Awards Program was established in 1989 to honor members who voluntarily share their time, talent, and expertise through various contributions to the association. Members earn a Meritorious Service Award upon accumulating 10 service activity points, reflecting a deep and sustained commitment to the mobility profession.

With over 35 years at Suddath, Teela has been a cornerstone of our employee relocation and moving services team, known for her deep industry knowledge, unwavering dedication, and mentorship across the organization. Her colleagues describe her as a “true partner” and “an inspiration,” reflecting the impact she’s had not only within Suddath but across the global mobility community.

“We are incredibly proud of Teela and this well-deserved recognition,” said Walter D Myers, President of Suddath Moving & Storage. “Her deep commitment to the relocation industry and her peers exemplifies the kind of leadership and integrity we value as an organization. Teela’s impact on our clients, our team, and the broader mobility community is truly inspiring.”

Please join us in congratulating Teela on this well-deserved honor and in celebrating her continued leadership and service to the moving and relocation services industry.

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As part of JAXUSA’s commitment to workforce development, the externship strengthens the connection between education and industry to ensure classroom learning reflects current and future workforce needs. Suddath, along with other local industry leaders such as CSX, Jacksonville Aviation Authority, Amazon, University of North Florida, Jacksonville Port Authority, Jacksonville Transportation Authority and Southeast Toyota Distributors, are hosting the externship.

Educators will be immersed in various industry subsectors, including rail, air, shipping/warehouse, road and maritime/port, offering a comprehensive view of the industry. Activities will include facility tours, panel discussions, career pathway overviews and more.

“We continue to see tremendous growth in the transportation and logistics industry through company relocations and expansions here in the Jacksonville region,” said JAXUSA Partnership President Aundra Wallace. “25% of the nearly 15,000 jobs created from our projects in the last five years were in transportation and logistics, so raising awareness of this industry is critical to ensure we have the talent to meet that demand.”

“At Suddath, we are committed to helping the industry build a skilled talent pipeline that drives long-term economic growth. By hosting this externship, we can provide educators with hands-on experiences and insights into the skills, technology and innovation that are essential in the industry,” said Michael J. Brannigan, CEO & President of The Suddath Companies.

Suddath is hosting approximately 10 educators from each school district in northeast Florida, focused on the T & L curriculum at their respective schools. The event will provide exposure to real-world challenges and opportunities to educators seeking to build or enhance their T & L programs. Suddath leaders will discuss what makes a person successful at Suddath, including talent needs, licenses, soft skills, certifications and educational programs their business unit offers.

The event will take place Wednesday, June 4th at Suddath Moving & Storage, located at 8743 Western Way, Jacksonville, FL 32256. For more information about the event and Suddath’s participation, please contact Sawsan Shami at sawsan.shami@suddath.com.

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Key hubs like Antwerp, Rotterdam, Hamburg, Bremerhaven and Le Havre are experiencing serious congestion and operational challenges due to a mix of factors, including strikes, vessel phase-ins, severe weather and fully occupied container yards.

The situation is further complicated by the ongoing phase-in of new carrier alliances, such as Gemini, MSC’s standalone operations and shifts within the Premier Alliance. These changes are putting additional pressure on already strained operations.

Looking ahead, we anticipate these delays to continue into June. To mitigate these challenges, we recommend the following actions:

We will continue to monitor the situation closely and provide updates to our clients and partners as they become available. 

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In his most recent role as Senior Managing Director / Global Alliance Director at CBRE, Greco oversaw global real estate portfolios totaling over 39 million square feet across more than 25 countries. His portfolio included office spaces, hospitals and clinics, and manufacturing and R&D facilities, where he led a team of nearly 1,000 employees providing services such as program management, property and facilities management, lease administration, and construction management. Before his time at CBRE, Greco held leadership positions with LifeBridge Health, ARINC, and Aramark, gaining extensive industry exposure and expertise.

“Rich has consistently delivered innovative solutions that enhance financial performance and operational efficiency throughout his career,” said Michael Brannigan, President and CEO of The Suddath Companies. “His proven ability to lead transformational change, cultivate high-performance teams, and foster strong client relationships will be instrumental in advancing Suddath Workplace Solutions’ strategic objectives and opening the door for new opportunities,” Brannigan continued.

Greco, a United States Air Force veteran, served for 20 years on both active and reserve duty and continues to support fellow veterans through mentorship and career coaching.

Greco begins a two-month onboarding and transition period starting May 5, during which time he will engage with teams across the business and visit key operating locations and customers. He will formally transition to President, Suddath Workplace Solutions, beginning July 7, 2025.

“I am very pleased to have the opportunity to join and lead Suddath Workplace Solutions at this exciting time in the company’s history,” says Greco. “I have been impressed by the talent and passion of the Suddath team and their reputation in the marketplace. I look forward to working with the team and building on the foundation of success that the team has established as the world’s largest, most successful, and most diverse commercial mover.”

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“This recognition is a testament to our team’s unwavering passion and genuine care for our customers,” said Teela Gleason, SVP of Global Client Services at Suddath Moving & Storage. “Our dedication to thought leadership and staying abreast of current trends ensures we continually provide the best solutions and guidance to our clients. I am extremely proud of this team and honored to serve alongside them.”

Walter Myers, President of Suddath Moving & Storage, also acknowledged the team’s efforts, stating, “Our team’s unwavering dedication to taking care of our clients is truly top-notch. This extraordinary accomplishment underscores our commitment to excellence in every aspect.”

The Stevie Awards for Sales and Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organize nine of the world’s leading business awards programs, including the prestigious American Business Awards and International Business Awards. Suddath previously received a bronze award in 2021.

Winners will be celebrated during a gala event attended by more than 400 professionals from around the world at the Marriott Marquis Hotel in New York City on April 10. This year, over 2,100 nominations from various organizations were considered, covering 45 nations and territories. The winners were selected based on the average scores of 176 professionals across seven judging committees.

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What is FIDI and Why is it Important?
Fédération Internationale des Déménageurs Internationaux (aka FIDI Global Alliance) is the world’s largest network of quality-certified international moving and relocation companies. By promoting strong partnerships and high industry standards, FIDI unites quality-minded companies across the globe. For corporate relocation programs, FIDI’s stringent quality standards ensure that employees receive consistent, reliable, and professional services, making it a crucial component for businesses with employee relocation needs.

The Significance of the FAIM Plus Quality Certification
The FAIM Plus Quality Certification sets the benchmark for excellence in the international moving and relocation sphere. This certification is unique as it is the only quality assurance standard dedicated exclusively to the international moving industry. The added Plus indicates a company has gone above and beyond the basic FAIM requirements, demonstrating a higher level of service and quality.

Independently Audited and Verified
FAIM certification requires regular audits by independent third-party auditors, currently conducted by the global accounting firm EY. These audits ensure that all certified companies adhere to the high standards set by FIDI. For Suddath, maintaining FAIM compliance is a testament to our dedication to quality and reliability.

Stringent and Comprehensive Requirements
FAIM certification encompasses a wide range of requirements, including:

The FAIM Compliance Procedure
The FAIM Compliance Procedure follows a three-year cycle, comprising:

At Suddath, we are proud to uphold the high standards of the FAIM Quality Certification. Our re-certification underscores our unwavering commitment to delivering exceptional international moving and relocation services to our clients. Our commitment to compliance is one of the key reasons the top companies in the world select us to mobilize their relocating employees. This achievement not only highlights our dedication to quality but also assures our clients of the superior service they can expect when partnering with Suddath.

Need assistance with your global moving program? Contact us today.

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Through ecolegIT, clients can now opt in to offset carbon emissions completely for their employee’s moves. This is made possible by ecolegIT’s advanced algorithm, which calculates the emissions of large quantities of moves and offsets them through a single fee. Suddath clients will receive a unique ecolegIT Certificate, showcasing their commitment to sustainability, which they can present to stakeholders and use in their own ESG reporting.

Benefits include:

“Our partnership with ecolegIT is a testament to our dedication to sustainability and innovation. We are excited to offer our clients the opportunity to make a positive environmental impact through carbon-neutral relocations. This program not only benefits the planet but also enhances our clients’ ESG initiatives,” said Teela Gleason, SVP of Global Client Services at Suddath.

Want to join Suddath in making a positive impact? Contact us today to learn more about the ecolegIT program and our employee relocation services.

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Each year, Cartus recognizes companies and individuals in their global service provider network who have delivered extraordinary service to its customers and clients worldwide. Over 400 Network members representing more than 170 companies attended the event, which featured a theme of Driving Growth and Embracing the Future Together. Both this year’s awards and future collaborative goals centered on a commitment to excellence, collective advancement and innovation, and setting the stage for a future of shared success and ethical practices in the global marketplace.

“Our supplier partners set the standard in professionalism, work ethic, innovation, and a commitment to excellence,” said Tina Frausto, Vice President of Transformation and Supply Chain.  “We are incredibly proud to have a network of providers who understand the significance of every move they support. Suddath consistently delivers top-tier service to our Cartus clients and customers.”

The award was accepted by Walter Myers, President, Suddath Moving & Storage, who shared, “This award reflects the efforts of so many Suddath employees who are dedicated to consistently providing tailored, attentive solutions to the mobile employees that are counting on us – and the organizations that are counting on them. We’re honored to be recognized by Cartus for our achievements and look forward to continuing our collaborative journey toward an innovative, strategic partnership in the future.”

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Newest Director of Global Business Development and Client Solutions brings decades of employee relocation program development expertise

Jacksonville, Fla. (Aug 9, 2024) – Suddath is pleased to announce that Jamie KuBrock, CRP has joined the organization as Director of Global Business Development and Client Solutions. He brings a wealth of employe relocation knowledge and expertise to his role, cultivated over a 24-year, award-winning career in the relocation real estate mortgage industry. Based in North Carolina, Jamie will lead the expansion of Suddath’s services to employers in the private and public sector throughout the Southeast region and beyond.

“We are very excited to welcome Jamie to Suddath,” shared Gavin Bosco, CRP, Vice President of Global Business Development and Client Solutions. “Our industry is entirely about people and partnership, and his natural ability to cultivate and keep lasting, trusted relationships is as impressive as his expansive employee relocation and financial industry knowledge. His understanding of how companies have supported homeowning transferees throughout changing real estate markets will be invaluable as we continue to help our clients develop flexible relocation solutions to meet changing needs,” added Bosco, “and we’re thrilled to add his talents to our team.”

Beyond the professional roles he has held, Jamie is an active participant in, volunteer leader for and frequent conference contributor at regional relocation groups and for industry trade organizations like Worldwide ERC (WERC)®, the workforce talent mobility association, and the Relocation Directors Council (RDC). He served as a member of the Southeastern Regional Relocation Council’s (SRRC’s) Board of Directors from 2021-2023 and remains an active member and volunteer. Jamie holds the Certified Relocation Professional (CRP)® designation from WERC and earned a bachelor’s degree in business management from Radford University.

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Jacksonville, Fla. (June 10, 2024) – Suddath is pleased to announce that two of its leaders in global employee relocation and moving services have been invited to serve on Worldwide ERC (WERC) advisory councils. Since 1964, WERC has served as the workforce mobility industry’s professional trade association, providing research, education, certifications, training and public policy initiatives to support a globally mobile workforce.

Teela Gleason, CRP, GMS-T, Suddath’s Senior Vice President of Global Client Services serves as a member of WERC’s Global Workforce Symposium (GWS) Conference Planning Committee and Service Provider Advisory Council. She will liaise with the board of directors, staff and fellow council members to provide subject matter expertise and insights on how to best address the key strategies, challenges and needs of the talent mobility community.

Gavin Bosco, CRP, Suddath’s Vice President, Global Business Development and Client Solutions, is also serving as a member of WERC’s Service Provider Advisory Council, in addition to providing expertise to its Sustainability Advisory Council. Gavin will also join the leadership, staff and fellow industry volunteers to provide guidance on key trends and best practices shaping employee relocation today. He will also assist WERC’s efforts to reduce the environmental impact of global mobility and help forward the goals of WERC and the industrywide Coalition for Greener Mobility to advance collaborative efforts to drive meaningful change.

“Teela and Gavin are a powerhouse team of industry knowledge, experience and expertise,” shared Mike Brannigan, Suddath’s President and CEO. “They are tireless advocates for advancing the success of companies’ workforce mobility strategies and are committed to supporting the development of resources and educational tools to better the industry overall. We’re very proud to have two members of our team volunteering their consultative expertise and bringing innovative ideas to support the success of the global association for employee relocation.”

Both will serve full-year terms through April 30, 2025.

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Entries were judged with an eye toward outstanding innovation, strategy, results and the impact of the nominated individuals’ and companies’ work on the expatriate community. The award was announced and presented at a gala on May 23, concluding FEM’s two-day Americas Summit at the historic Warwick Melrose Hotel in Dallas, Texas. This marks the sixth time Suddath has been recognized as International Mover of the Year.

“This award directly reflects the outstanding efforts of our operations and assignee services team, who consistently deliver exceptional results for our clients’ global household goods moving program,” shared Walter Myers, Suddath’s President of Moving & Storage. “We are extremely proud of our team’s dedication and commitment to excellence and the enthusiastic support of our loyal customers, all of which made this honor possible.”

The award was proudly accepted by Suddath team members Dan Hoolwerf, Director of Global Business Development and Client Solutions, and Marissa Kobal, Business Development Director, Moving & Storage.

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Jacksonville, Fla. (Feb. 13, 2024) – Suddath®, a leading global transportation, relocation and specialized logistics company, is pleased to announce Marissa Kobal has been appointed to serve as business development director for the company’s global and domestic residential moving service line. Based in Suddath’s Houston, Texas location, Kobal will lead the charge of expanding the company’s local, long-distance and international moving services for customers in the region, capitalizing on a strong presence in the region known as Suddath’s ‘Texas superhub.’

Kobal brings 15 years of industry experience to her role, cultivated in operations and business development capacities within corporate housing, real estate and relocation management firms. No stranger to relocation herself, she moved ten times throughout the United States as a child, giving her unique levels of appreciation for families on the move.

“We are thrilled to welcome Marissa and her expertise to the team,” said Gavin Bosco, Vice President, Suddath Moving & Storage. “Now is the perfect time for her to join the Suddath family, as we begin an exciting new chapter with the Atlas® Van Line network and accelerate our growth, particularly in corporate moving. Marissa’s passion, knowledge and enthusiasm for our industry are tremendous assets for our company. Her experiences within the relocation management company industry enable her to bring tremendous depth, understanding and expertise to mobility leaders looking for innovative ideas and solutions.”

While Kobal will work with clients located throughout the nation and around the globe, her home location is an ideal strategic center to help propel Suddath’s continued expansion within the region. Texas serves as home to the highest number of Fortune 500 companies and consistently ranks among the top states for inbound moves, while Houston’s strong infrastructure fully supports ease of transportation by road, rail, air and sea.

Kobal earned a Certified Relocation Professional (CRP)® designation from Worldwide ERC (WERC) and is a member of the Houston Relocation Professionals (HRP). She holds a BA in Sociology and Mass Communication from the University of Missouri-Columbia. When not engaging in outdoor athletic pursuits, she enjoys traveling, gardening and volunteering with her family.

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Jacksonville, Fla. (Jan. 22, 2024) – Atlas® Van Lines, one of the nation’s leading moving companies, and The Suddath Companies, a leader in transportation, relocation, and logistics, are pleased to announce that Suddath Moving & Storage LLC is coming home and re-joining the Atlas Agent family. By welcoming Suddath Moving & Storage, a subsidiary of The Suddath Companies, to its expansive Agent network, Atlas Van Lines will grow its footprint while sharing a common goal of providing the highest level of service and care for customers.

Atlas Van Lines, the largest subsidiary of Atlas® World Group, is owned by its Agents, who are industry experts helping customers go new places® by providing household relocation moving services and specialized transportation of high-value items. Suddath®, headquartered in Jacksonville, Florida, is a highly respected name in relocation services, serving corporate, military, and B2C customers domestically and internationally. The company combines more than 100 years of experience with a customer-centric approach, a wide breadth of services, and advanced technology to give customers the highest level of care – all with a personal touch.

Joining the Atlas Agent family provides an opportunity for Suddath to partner with a van line that is aligned with its vision and strategy and shares a passion for growth in the core household goods moving business. With 15 locations and an extensive domestic and global partner network, Suddath Moving & Storage provides national and global reach to take customers anywhere they need to go. Its footprint in Texas is bolstered by its Daryl Flood Moving & Storage brand, which has more than 40 years of moving experience in Texas.

Through the partnership, Suddath will build on its current customer base while being supported by one of the world’s most trusted moving companies.

“Household goods continues to be a critical part of Suddath’s core business, and partnering with Atlas will help us accelerate our growth strategy, especially in the corporate, B2C, and military relocation segments,” said Mike Brannigan, President and CEO of The Suddath Companies. “We are excited to pair Suddath with a van line that brings capability, quality, and flexibility to its Agent-centric business model. We have long admired that Atlas actively seeks Agent engagement and input, from processes to technology, to ensure there is alignment across the enterprise supporting and maintaining its core vision and culture. We look forward to a very successful, long-term partnership with Atlas.”

Atlas and Suddath have a long history together. Suddath was a key Atlas Agent and stockholder partner from 1950 to 1981. Suddath’s return to the Atlas Agent family was a logical decision for both organizations given their symmetry and shared goals. Atlas and Suddath are aligned on culture, branding, values, corporate responsibility, and environmental, social, and governance in support of a more diverse, inclusive workplace.

“Suddath coming home to Atlas brings two highly regarded brands back together in the moving industry and further positions Atlas as an industry-leading van line,” said Jack Griffin, Chairman and CEO of Atlas World Group. “Atlas offers Suddath flexibility and stability, while Suddath brings vast capabilities that directly align with Atlas’ daily operations and long-term vision. We are pleased to welcome Suddath back home and into our Agent family and remain committed to the highest level of success for our Agents, Professional Van Operators, customers, and employees.”

Atlas World Group’s Board of Directors, stockholders, Agent family, management team, Professional Van Operators, and employees are pleased to welcome Suddath Moving & Storage back to the Atlas family.

To learn more about Atlas Van Lines, visit atlasvanlines.com. For more information on Suddath, visit suddath.com.

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Endeavor IO provides healthcare facility outfitting services for complex government projects around the world. The company is led by retired Air Force Health Facility Project Officer, Mark Dias, who brings more than 18 years of experience in military facility outfitting management. Endeavor is a qualified service-disabled veteran owned small business and member of the SBA.

As a trusted mover for over 100 years, Suddath is a $800-million global transportation company with extensive experience in workplace solutions. Each year, Suddath’s specialized commercial services division relocates 135 million square feet of commercial real estate, manages $2.7 billion of customer assets, and serves almost 3,000 customers.

As part of the mentorship program, Suddath will provide Endeavor IO:

The acquisition further solidifies Suddath’s commitment to support Endeavor IO.

“We are excited to welcome Endeavor IO to The Suddath Companies. There is an opportunity to provide our resources as a moving company with more than 100 years of experience and combine that with Endeavor IO’s expertise in the healthcare and government sector,” said Mike Brannigan, Suddath CEO.

Endeavor IO will continue to serve their customers under the same structure and brand.

In addition to the mentorship and acquisition, the organizations have partnered for a joint venture, Endeavor Suddath Solutions, which will bring both companies’ expertise to new markets while delivering competitive solutions backed by the strengths of each organization.

“Suddath’s capabilities as America’s largest commercial mover, including proprietary technology that offers more control over commercial projects, combined with Endeavor IO’s unique experience in the government healthcare sector enable Endeavor Suddath Solutions to provide agility and services tailored to our customers’ needs that are unmatched within the industry,” said Bob Papuga, Senior Vice President, Workplace Solutions, Suddath.

“The synergy between our businesses – Suddath as a transportation and warehousing powerhouse and Endeavor IO as experts in facility outfitting solutions – will bring our customers significant value and advantages, particularly as they relate to capacity and pricing,” said Mark Dias, Endeavor IO President and Founder.

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Washington, DC (July 10, 2023) – Household goods moving van operators and their crews play a critical role in helping organizations keep their personnel and families safely and happily on the move. They bring a unique blend of strengths to their jobs every day, in a profession that demands high levels of mental and physical stamina.

These demands, in addition to long hours on the road and away from their own homes and families, can expose drivers to unique mental and physical health risks. This is especially true during the summer months, the busiest moving season and period when road travel reaches some of its highest volumes of the year. In the latest Mobility magazine, the quarterly publication of Worldwide ERC, Suddath’s Senior Vice President of Client Services, Teela Gleason, CRP, GMS-T shines a spotlight on how taking a holistic approach to supporting van operator wellbeing can minimize the threats and yield wide-reaching benefits.

In Trucking Along, Gleason explores some of the biggest risks drivers face, informed in part by a study sponsored by the Transportation Research Board (TRB) and Federal Motor Carrier Safety Administration, in partnership with the National Institute for Occupational Safety and Health. The article reinforces why it’s in everyone’s interest to be aware of the dangers, including loneliness, sleep disorders, obesity, ergonomic-related injuries and stress. It’s essential to provide support to commercial drivers, particularly since “Healthier drivers can lead to improved morale, lower driver turnover, reduced medical and worker’s compensation costs and increased roadway safety by decreased accident risk,” as the research study noted above concludes.

Gleason offers several solutions that drivers and companies can implement together, including the provision of specialized training and education programs, encouraging a stigma-free atmosphere of openness and support and incentives to encourage preventative healthcare measures.

Read the full article on page 32.

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Jacksonville Fla. (April 25, 2023) – Suddath^® is pleased to announce its Tampa/St. Petersburg location was recently honored for excellence, earning the company’s esteemed Branch of the Year award for 2022.

Now in its fourth decade, The Branch of the Year award recognizes and celebrates high performance in several different categories, as measured throughout the calendar year. The award is given to the location that achieves top scores by meeting or exceeding goals in profitable revenue growth, safety ratings, capacity and customer satisfaction measurements.

The winning location and award were announced by Walter Myers, Senior Vice President, Moving & Storage and Nick Christian, Regional Vice President, Moving & Storage, South Region during a quarterly companywide business review meeting in Jacksonville, Florida, home of the organization’s global headquarters. JP Eschbacher, Vice President and General Manager for the Tampa/St. Petersburg location, proudly accepted the award on the team’s behalf.

“Across the company, we all work together to achieve our mission every day: to serve our customers, communities and each other with the highest level of care, making lives easier by delivering in moments that matter,” shared Myers. “The friendly competition inspired by the Branch of the Year award challenges all of us to continue to raise the bar in pursuit of that mission. We congratulate JP and the entire Tampa/St. Petersburg group for their teamwork and commitment to success.”

In addition to exceeding safety performance goals, the team saw year-over-year revenue growth of 10.55% and increased profits by just over $300,000 compared to 2021.

“One of the most rewarding aspects of earning the Branch of the Year award is that it reflects achieving or exceeding goals on a holistic level,” shared Eschbacher. “A lot of our fellow branches also had impressive scores in multiple areas, but at the end of the day, it’s the full picture that catapults one location to the top spot, and I’m so proud of the collaboration and hard work that this entire team engaged in all year to help us get there.” This is the fourth time in the history of the program that Tampa/St. Petersburg has earned the award, with service areas including Bradenton, Clearwater, Palm Harbor, Riverview, Sarasota, St. Petersburg, Sun City, Trinity, and Wesley Chapel, all serviced out of Tampa, so you’re getting the same great care. The branch has also won in 1988, 1993, and 2009.

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St. Louis MO (March 15, 2023) – Suddath^® was recently honored with moving industry awards celebrating company and individual accomplishments at the UniGroup Learning Conference, held February 23-26 in St. Louis, Missouri. UniGroup is the parent company of United Van Lines, Mayflower Transit, UniGroup Worldwide and several other transportation brands.

Suddath is an agent for United Van Lines, the nation’s leading corporate mover and was recognized with the following accolades at the company-wide, national level:

President’s Club, Sales Achievement and Hauling Awards

Suddath earned the prestigious United President’s Club Award for generating $56 million in annual linehaul revenue in 2022. The company also earned United Van Lines Sales Achievement awards as top bookers in two categories: National Account – Household Goods shipping and Government – DoD/409 Household Goods. Suddath was also recognized among the top three United Agents for producing the greatest hauling revenue within the Household Goods category last year.

Masters Club Inner Circle

The UniGroup Masters Club is a program designed to recognize outstanding sales performance in four categories: National Account/Household Goods/CFA, Residential Household Goods, Logistics/Special Products and At-Large.

Four Suddath team members earned top placements in the UniGroup Masters Club Inner Circle – the most elite level, recognizing the “best of the best.” Suddath inductees include:

Overall, Suddath has 19 residential sales team members who have earned UniGroup Masters Club status for 2023, representing a 73 percent induction rate. The average UniGroup agency induction rate is 25 percent.

“We’re extremely proud of both the number and variety of awards earned by our team this year,” shared Walter D. Myers, Suddath’s Senior Vice President, Moving and Storage. “To be among the esteemed group of top booking agents in the UniGroup network, earn recognition for excellence and quality at both the company and individual levels and to have such strong representation in the prestigious Masters Club Inner Circle are all testaments to our team’s commitment to delivering an excellent customer experience.”

Daryl Flood, an agent for Mayflower and part of The Suddath Companies, was also the recipient of many of the highest honors during the UniGroup learning conference, including the Mayflower President’s Quality award – for the third time in the company’s history – Customer Excellence and Hauling awards. At the individual level, Troy Box was named a Mayflower Van Operator of the Year and Daryl Flood Relocation Coordinator, Caroline Ziegmann, was honored with the Mayflower Heart of Quality Award in the 500+ shipment category. Jason Staton earned second place in revenue generation within the Residential Household Goods category, also joining his Suddath colleagues above in the prestigious Masters Club Inner Circle. Read more.

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Jacksonville, Fla (December 5, 2022) – Suddath was recently honored with a 2022 International Company of the Year award from the JAXUSA Partnership, the economic development division of JAX Chamber. Each year, JAXUSA traditionally celebrates both a company and an individual who have made significant international business contributions to the North Florida region. Suddath and Brian Fay, Americas Head of Operations for Deutsche Bank, were this year’s honorees at the Hyatt Regency Jacksonville Riverfront event on November 30.

“International business opens up incredible opportunities for our region and everyone who lives here,” observed Aundra Wallace, JAXUSA President, in the JAX Chamber news release, adding that “Suddath and Brian Fay have played a major role in raising the global profile of our community and growing jobs in our region.”

Suddath was recognized for its growth from a small moving company founded in Jacksonville in 1919, to its current position as an $850 million global business, employing over 2,000 individuals in 180 countries. Suddath, together with its group of privately-owned companies and family of brands, is a leading provider of global transportation, relocation, comprehensive workplace solutions, commercial moving and specialized logistics services, Suddath currently operates from more than 30 U.S. and 13 international locations in eight different countries.

The JAXUSA Partnership’s final luncheon of the year was sponsored by Hyatt Regency Jacksonville Riverfront, Jacksonville Transportation Authority, Leadership Jacksonville, PRI Productions, TruTechnology and UNF MedNexus. Peter Menziuso, company group chairman for Johnson & Johnson Vision, delivered the keynote address.

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Teams throughout the Suddath organization have worked diligently to maintain this prestigious certification as it signifies that we have met – and will continue to meet – the world’s most stringent quality assessment criteria for household goods shipping.

This recertification comes after completing an independent audit by EY, as well as annual reviews of our intercontinental moving activities. These audits assess such service standards as procedures for quality management, supply chain management, insurance, claims, facilities and equipment, customer feedback, and risk management, among other operational qualifications. This most recent recertification is valid until May 4th, 2025.

Our clients can be confident that all their household goods moves are being handled by an experienced and dedicated partner able to provide the highest quality service to their valuable employees. We are pleased FIDI has again recognized our commitment to excellence exhibited throughout our caring organization.

FIDI is the preeminent organization for international moves in the world, representing more than 600 agents. Admittance into the organization is continent on obtaining and retaining the FAIM certification.

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Las Vegas, NV (November 7, 2022) – In the sport of relocation, household goods moving services require highly skilled professionals. In “Moving Is a Contact Sport” – featured in Issue 4, 2022 of Mobility, Worldwide ERC^®’s quarterly magazine – Suddath’s Global Account Manager Tim McCaffery relates moving to a contact sport as both require in-depth training, flexibility, a deep understanding of the intricacies of the game and the will to keep fans happy.

The article, found on page 10 of Mobility, likens the finely tuned talent and critical thinking required by expert movers to the abilities of professional athletes. It celebrates the MVPs who move relocating employees’ belongings with precision to ensure safe and timely relocations.

As the article states, “Every request for proposal creates a draft day for your business. It’s worth considering the movers who train hard in their field of expertise, earning the trust to enter homes and to pack and safely transport families’ prized possessions. They take personal pride in what they do.”

Leading into ERC’s Global Workforce Symposium 2022, held in Las Vegas October 25-28, “Moving Is a Contact Sport” timed nicely with the “Game On” conference theme.

About The Suddath Companies
Suddath moves people, businesses, and products.
Suddath, a trusted name in moving and logistics for over a century, is a $736-million global transportation, relocation and specialized logistics company, serving 180 countries through its diverse set of brands. Suddath’s 2,000+ employees provide customers with tailored solutions, expert insights and dependable service – all with the highest levels of customer care. With 45 locations and nearly 3.5 million square feet of warehouse space, Suddath moves more than 80,000 households annually, including 38,000 military families, has grown into North America’s largest commercial mover, and made over 800,000 residential deliveries last year through its Final Mile service. For more information, see suddath.com/about.

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For the safety of our teams, the following office and operations have experienced or are planning short-term closures:

We will continue to make updates as necessary, keeping you informed. If you have concerns or questions about how this may impact your business, please reach out to your account manager.

Our move coordinators are keeping all parties updated if household goods deliveries need to be rescheduled due to weather conditions. You may also contact them at any time with questions or concerns.

At Suddath, safety and quality remain our top priorities, especially during times of crisis. Our focus throughout this storm will be on ensuring that our employees, customers and partners remain informed and safe.

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Jacksonville, Fla., Aug 23, 2022 (GLOBE NEWSWIRE) – The Suddath Companies is pleased to announce the launch of NXTPoint Final Mile, a new business line specializing in the delivery of over-dimensional, heavy goods. Building on Suddath^®’s 100 years of expertise and position as one of the nation’s largest providers of appliance delivery services, NXTPoint Final Mile meets the needs of clients and end consumers requiring flexible, customized options for the delivery of such additional items as furniture/case goods, mattresses, exercise equipment and electronics.

Service options range from to-the-door delivery to white-glove-level assistance, as well as reverse logistics solutions for managing removals and returns.

A surge in ecommerce sales continues to fuel demand for last mile services, with industry indicators predicting the global market to grow from US $108 billion in 2020 to over US $200 billion by 2027. In this highly competitive and fluid environment, many retailers struggle to find a final mile carrier that can consistently meet their quality standards, offer a range of flexible delivery and installation options, and quickly scale along with rapidly changing market conditions and order volumes. Whether companies need support for periodic transactions or fully dedicated facilities and resources to manage high densities, NXTPoint Final Mile stands ready to serve, bringing together owned assets, a growing national network of vetted partners, and Synoptic – its proprietary order management and delivery tracking technology platform.

Using Synoptic, NXTPoint clients and their end customers can track the progress of an order from warehouse departure to successful delivery confirmation. Client-focused features also include customizable dashboards, reporting metrics and workflows that adjust to immediately track and resolve any unexpected issues that may arise along the last mile delivery process.

“Building on the success and trust that our parent company has earned, NXTPoint takes a long and proven history of technical expertise and high-touch service to the next level,” shares NXTPoint Final Mile Vice President and General Manager, Ron Borgman. “Our technology solution is a game-changer in this space, giving all parties access to the same information and updates in real time, allowing us to adapt and respond to any changes in a fraction of the time it takes other delivery companies,” added Borgman. “The experience during the last mile delivery process can significantly influence whether consumers have a negative or positive view of the brands they buy from. It’s our job to delight our clients and their customers in those critical moments that matter the most.”

Under the direction of a leadership team with nearly 50 years of combined industry experience and proven expertise in the over-dimensional home delivery segment, NXTPoint Final Mile will be positioned to serve any customer across the United States through owned locations, highly trained and vetted partners and 3.5 million square feet of warehouse space. Companies interested in being part of this unique and fast-growing last mile solution can learn more via the NXTPoint Final Mile’s Join Our Network resource.

For additional information, see NXTPoint Final Mile.

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Jacksonville, Fla (May 25, 2022) – Suddath^® is pleased to announce that it will formally re-join the Harmony Relocation Network effective June 1, 2022.

As international moving becomes increasingly complex, Suddath and Harmony Relocation Network share a commitment to fostering industry collaboration and innovation to meet the unique needs of individuals and families moving across borders.

Companies and individuals will benefit from the Suddath Harmony membership, as it further strengthens and expands a robust network of like-minded partners with the resources, expertise and global presence needed to rapidly pivot and respond to meet geopolitical and market changes to serve clients on the move. Harmony consists of family-owned companies blending global operations with deep local roots and proven track records of consistently providing high quality moving and relocation services. Harmony members value personal, long-term relationships. The word ‘Harmony’ has the same meaning in 43 languages, spoken in 150 countries. It embraces a core value shared by both Suddath® and Harmony: caring – a foundational component in delivering excellent customer experiences.

“Our company is committed to driving continued international growth across our moving services business. Harmony Relocation provides a range of services that support these strategic growth plans and further enhances our position as a leader in providing corporate moving services to US-based multinationals,” shared David Dance, President of Suddath’s international moving division.

The Harmony Relocation Network consists of 140 global companies in 65 locations, operating through a shared services center model. Every member organization is committed to the highest standards of ethical operations and social responsibility. Members come together in one truly global and solid infrastructure to serve customers with leading edge technology, ISO-tested quality systems and robust sustainability criteria.

Mark Burchell, Chief Sales Officer for Suddath added, “As a past Supervisory Board member of Harmony, I have a long history and association with the network of agent partners that make up the Harmony network today. We see our membership as a key element of our go to market strategy to be aligned with the best-in-class moving companies around the world.”

Suddath brings over 100 years of industry expertise to the Harmony Relocation Network, serving customers in 180 countries.

Paul Bernardt, Managing Director, Harmony Relocation Network, said, “It is great to see Suddath re-joining Harmony. It will strengthen our network in the US and will further attract prospective member companies in other world areas.”

About Suddath
Suddath has been a trusted name in moving for over a century. From humble beginnings in 1919 as a moving company in Jacksonville, Florida, we have grown into a $736-million global transportation, relocation management and serving 180 countries with more than 2,000 employees. Learn more at suddath.com/about.

About Harmony Relocation Network
Harmony is a cooperative network of relocation companies. We provide worldwide moving and relocation services for corporate and private customers. For more information, see harmonyrelo.com.

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Jacksonville, Fla (May 4, 2022) – Ernst & Young LLP (EY US) has announced that President & CEO Michael J. (Mike) Brannigan of Suddath^® was named an Entrepreneur Of The Year^® 2022 Florida Award finalist. Entrepreneur Of The Year is one of the preeminent competitive business awards for entrepreneurs and leaders of high-growth companies who think big to succeed.

Mike Brannigan was selected by a panel of independent judges according to the following criteria – entrepreneurial spirit, purpose, growth and impact – among other core contributions and attributes.

Initially joining the company in 2012 as Chief Operating Officer, Mike assumed the role of President & CEO in 2015, continuing to build on the legacy of more than a century of visionary leadership and innovation. Under Mike’s strategic direction, The Suddath Companies diversified and realigned its core competencies and strengths to grow into a recognized global relocation, workplace and specialized logistics leader.

Suddath has seen financial growth of more than 50% since 2014, increased its workforce by more than 20% over the last four years, and expanded its geographic reach to serve customers in over 180 countries. Since Mike took the leadership helm, Suddath’s investment in innovation and collaborative culture have fostered better solutions through the seamless integration of people, services and technologies.

“It’s an honor to have been nominated and named as a finalist for this award. It’s very gratifying to see Suddath’s growth as a market and technology leader in our industry,” commented Mike. “I’d like to thank all of those across the Suddath organization who continue to make this shared vision a reality. I appreciate EY’s commitment to fostering and celebrating entrepreneurship and extend congratulations to all the finalists.”

Regional award winners will be announced on June 23, 2022. The regional winners will then be considered by the National independent judging panel, and National awards will be presented in November at the Strategic Growth Forum^®, one of the nation’s most prestigious gatherings of high-growth, market-leading companies. The Entrepreneur Of The Year National Overall Award winner will then move on to compete for the EY World Entrepreneur Of The Year^™ Award in June 2023.

For over 35 years, EY US has celebrated the unstoppable entrepreneurs who are building a more equitable, sustainable and prosperous world for all. The Entrepreneur Of The Year program has recognized more than 10,000 US executives since its inception in 1986. Entrepreneur Of The Year Award winners have exclusive, ongoing access to the experience, insight and wisdom of fellow alumni and other members of the entrepreneurial community in over 60 countries — all supported by vast EY resources.

Sponsors
Founded and produced by Ernst & Young LLP, the Entrepreneur Of The Year Awards are presented by PNC Bank. In Florida, sponsors also include Cresa and DLA Piper.

About Entrepreneur Of The Year^®
Entrepreneur Of The Year is the world’s most prestigious business awards program for unstoppable entrepreneurs. These visionary leaders deliver innovation, growth and prosperity that transform our world. The program engages entrepreneurs with insights and experiences that foster growth. It connects them with their peers to strengthen entrepreneurship around the world. Entrepreneur Of The Year is the first and only truly global awards program of its kind.

It celebrates entrepreneurs through regional and national awards programs in more than 145 cities in over 60 countries. National overall winners go on to compete for the EY World Entrepreneur Of The Year™ title. ey.com/us/eoy

About EY Private
As Advisors to the ambitious™, EY Private professionals possess the experience and passion to support private businesses and their owners in unlocking the full potential of their ambitions. EY Private teams offer distinct insights born from the long EY history of working with business owners and entrepreneurs. These teams support the full spectrum of private enterprises including private capital managers and investors and the portfolio businesses they fund, business owners, family businesses, family offices and entrepreneurs. Visit ey.com/us/private

About EY
EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit ey.com.

Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited operating in the US.

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Jacksonville, Fla (May 3, 2022) – The Suddath Companies is pleased to announce the winners of its 2021 Van Operator of the Year awards: George Bailey in the continental fleet category and Matt Lettieri in the master lease fleet.

Suddath recognizes and celebrates the outstanding contributions of one van operator in each category every year. Candidates for the award are eligible based on the number of miles they have driven, their safety ratings and customer satisfaction scores, as well as overall performance and driving history with Suddath.

“A commitment to safety and outstanding customer service are top priorities for all of us,” said Walter D. Myers, Suddath’s Senior Vice President, Moving & Storage. “Each year, it’s an honor to recognize our van operators who have demonstrated outstanding records in both of these areas, in addition to being selected by their peers for their teamwork, consistent dedication and commitment to excellence. We congratulate George and Matt for their hard work in earning this distinguished award.”

George and Matt have previously received recognition as Van Operators of the Month, and this is the first time for each of them to be recognized with the top honor for the year. George has been driving with Suddath for 22 years, and in 2021, recorded more than 64,000 miles, a perfect safety performance score and a customer approval rating of 94.76%.

Matt originally joined the company in a warehouse role with Suddath Global Logistics before turning his attention to a driving career. He began driving for Suddath in May 2020. He also earned a perfect safety score and drove nearly 81,000 miles last year, with a customer approval rating of 99.57%.

Hear more about George Bailey’s and Matt Lettieri’s personal driving journeys.

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Jacksonville, Fla (April 22, 2022) – Phase Integration, an innovative leader in workplace technology consulting and project management, today announced the launch of its enhanced website: phaseintegration.com. The site is a gateway to information, services and solutions that will help companies reinvent the way their employees work, collaborate and connect.

In addition to a more engaging and modern design, site updates include:

Improved navigation and user experience. The reconfigured navigation includes solutions tailored by role for architects, general contractors, owner representatives, space planners, interior designers, building managers and commercial real estate firms.

Enhanced, solution-oriented content. To help users better envision the possibilities for their new or upgraded spaces, a complete menu of office technology services features in-depth content about audiovisual support, , structured cabling, acoustics consulting, lighting system design, security and access control systems , workplace optimization, and ongoing technical support solutions.

Information to make better, more informed decisions. With in-depth descriptions of solutions customed by the user’s role and expertise, case studies and FAQs, the site is designed to help users engage in better informed dialogue about the new world of work, and what unique combinations of services will best set their teams up for success.

“Our newly designed website makes it easier for our customers to find solutions to their workplace technology needs. Now, our message reflects why we are the leader in integrated office technology—from our unique approach to discovering your needs to our unbiased product recommendations, see how we strategically address technology at the beginning of a project, saving you from making costly mistakes,” Jay Morris, Founder and Managing Director, Phase Integration.

See the new website now at phaseintergration.com.

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Suddath’s CIO and Senior Vice President Len O’Neill was recently honored as the 2022 Florida CIO of the Year^® with an ORBIE^® Award in the large corporate category. Award recipients were selected by a panel of their peers for demonstrating leadership, creating significant business value through technology innovation and engaging in community and industry activities.

The ORBIE Award follows a growing list of recognitions Suddath^® has received for innovation in technology, including Top Ten Best Places to Work in IT in the U.S., a Digital Edge 50 Award, a CIO 100 Award and Jacksonville Business Journal’s “BizTech” Award.

“Len exemplifies our commitment to innovation, one of Suddath’s core values and a defining part of our culture,” said President & CEO, Michael J. Brannigan. “Our goal is to leverage technology to provide the best experience for our customers and our workforce – whether it is solving their unique challenges, making them more efficient, providing them better visibility and control, or just being the easiest company to do business with.”

Suddath continues to differentiate itself through specialized, proprietary technology, a strategy that has helped it be celebrated as a trailblazer in the relocation, workplace and specialized logistics industries. Nowhere has the impact been greater than in Suddath Workplace Solutions, its commercial moving and workplace services product line, where it has grown from $25 million to $125 million in a five-year span, becoming the largest commercial mover in North America.

Late last year, Suddath was granted a patent for its Tracker technology by the US Patent and Trademark Office. Tracker brings commercial moving into the 21st century through inventory tracking, real-time status updates, equipment photos and digital quality management – all providing customers with improved accuracy, increased visibility into the process and less disruption and down time for their business. A cloud-based application, Tracker gives customers the ability to see exactly where every item in their move is throughout the process.

Tracker is just one of several applications in Suddath’s innovative suite of technology solutions. Estimator, a cloud-based commercial moving cost projection tool, provides a comprehensive move plan and pricing proposal with guaranteed estimates. It streamlines the process for customers by giving them a complete overview of dates, times and resources needed well before a move, and provides the science and the data behind the numbers for clearer understanding and better reporting.

The base technology used to develop Estimator and Tracker helped Suddath bring a related tool to market, improving the experience for its furniture, fixtures and equipment (FF&E) logistics business customers. The Suddath Inventory Management Procurement Logistics application – or SiMPL^® — integrates with systems used across the entire manufacturing and logistics supply chain, so customers can see what’s happening on an end-to-end basis: from production and shipping, to delivery and installation.

For more information or to request a demo, contact the Suddath team.

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Orlando, Fla (February 18, 2021) – The Suddath Companies’ Central Florida team has been recognized for excellence for the sixth year running, earning the company’s esteemed Branch of the Year award once again for 2021.

Operating from the company’s Orlando and Melbourne locations, the team continues to meet or exceed rigorous goals in each of the award’s criteria, including profitability, safety, customer satisfaction, online customer ratings and reputation scores.

The award was announced by Scott Perry, President, Moving & Logistics and Walter Myers, Senior Vice President, Moving & Storage during a company leadership meeting, and presented to Bernard “BB” Flynn, Vice President and General Manager for the Central Florida team.

“BB and his team continue to set the standard for the highest level of customer care, and we’re pleased to celebrate that dedication with the Branch of the Year award,” shared Myers. “Earning the honor for the sixth year in a row highlights not only the high quality of their services, but the consistency with which they deliver them to meet the needs of our customers and community.”

Congratulations to the Central Florida team.

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Michelle brings extensive experience and proven leadership skills to the organization, cultivated over more than 25 years in various human resource disciplines. She has a proven track record of helping companies, clients and employees succeed together.

Michelle most recently served as vice president of HR with ODW Logistics. While there, Michelle and her team successfully led the organization through change, including strategic acquisitions, the revision of talent planning and development models, and improvement of the organization’s overall digital fluency. She also implemented new performance measurement and total reward programs that helped the company create efficiencies, scale the business and improve employee engagement.

“Michelle shares our fundamental belief that an organization’s people are its greatest assets,” said Michael Brannigan, president and CEO of The Suddath Companies. “Fostering a positive and rewarding workforce experience in which our team members grow and thrive is a top priority for our business today, just as it has been throughout our history. Michelle’s blend of industry experience and proven success in leading and developing people will help us continue to attract and retain the best talent, preserving Suddath’s position as a destination of choice for employees.”

Prior to her role with ODW, Michelle served as vice president of HR with Safelite AutoGlass, where she led a team of 65 HR professionals to manage employee relations, recruitment, total rewards, HRIS improvements, and learning and development initiatives. She has also held senior leadership positions in compensation and HR within the financial services, healthcare, insurance and retail sectors.

“I am humbled and excited to join The Suddath Companies,” shares Beiter. “What attracted me most to this role was that Suddath is a people-powered and customer-driven organization, and when you have those two things working together, the sky is the limit. I look forward to helping the team take our workforce experience to the next level.”

Beiter serves as CPO for the company’s 2,000+ global workforce from its headquarter location in Jacksonville, Florida.

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Tracker now offers the power of four technologies in one to give more visibility and control over office moves and ongoing service requests.

JACKSONVILLE, Fla. (November 22, 2021) – Today, America’s largest commercial mover, Suddath® announced enhancements to its proprietary Tracker office moving technology. Winner of CIO 100 award for ground-breaking innovation in 2018, Tracker changed the way businesses move, giving customers more visibility into and control over projects of all sizes and types, using any device from anywhere.

Building on Tracker’s current move monitoring software capabilities–known as Tracker Moves–three new applications have been added to the platform:

All four Tracker applications work in tandem and with the same end goals: support streamlined services that reduce costs and minimize downtime, integrate easily with existing systems and deliver full and accurate reporting and status updates.

“As business leaders continue to evaluate and update their return-to-work plans and workplace needs in our new normal, flexibility and cost control are more critical than ever,” said Scott Perry, president of Suddath moving and logistics. “Tracker removes many of the uncertainties, facilitating faster and easier office relocations or space reconfiguration, while giving project managers full insights into the process. Now is the perfect time for this next wave of innovation in commercial moving technology that will once again reshape the way organizations relocate or update their operations.”

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JACKSONVILLE, Fla. (September 16, 2021) – Global moving and logistics company Suddath^® is once again proud to support the ‘Military Move of the Game’ seat upgrade program throughout the NFL’s Jacksonville Jaguars 2021 season.

During every home game at TIAA Bank Field, up to four members of the military will be selected to enjoy the game from premium, club-level seats, courtesy of Suddath and the Jaguars. Recipients are drawn at random from the United Service Organizations (USO) seating section.

Get a front-row seat of footage from the first Military Move this year, captured during the pre-season opener.

Suddath is the single largest domestic and international U.S. Government and military household goods moving supplier, relocating more than 38,000 military members and their families each year. The company has a long and proud history of supporting several organizations dedicated to helping the nation’s Service Members and fostering greater community connections.

“Whether they’re embarking on a Permanent Change of Station or transitioning to civilian life, our primary goal is to help make every military member’s move as positive and stress-free as possible,” said Scott Kelly, President, Suddath Government Services. “Contributing to programs that support and honor the men and women of our armed forces and their family members is just one of many ways we strive to show our respect and appreciation for the personal sacrifices they’ve made, and we’re very proud to be a ‘Military Move of the Game’ sponsor.”

Suddath is recognized as a Corporate Champion of Wounded Warrior Project^® (WWP), an organization devoted to delivering programs and services that support injured Service Members as they re-enter civilian life, and a long-tenured supporter of Mission: Morale, a 501(c)(3) charitable organization whose purpose is to honor military members and their families through acts of kindness. The company also enjoys a strong parentship with K9s for Warriors, the nation’s largest provider of trained Service Dogs for military veterans suffering from various forms of trauma.

Look for Suddath and its local moving company brand MoveDay – the official moving partner of the Jacksonville Jaguars – on the scoreboard screens at all the home games this season.

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Known as “The Official Community Choice Awards,” the contest consisted of two rounds of voting, with an initial phase to determine the top three finalists and a second wave to select the ultimate winner in each respective category. In total, 132 companies or individuals were recognized as Bold City Best winners.

“Every member of our team takes great pride in serving the needs of our local communities,” notes Dick Eschbacher, president and general manager for Suddath’s Jacksonville branch. Our drivers, crews and account management personnel work diligently to keep Jacksonville moving efficiently, safely and with the highest quality services and care. To be recognized as voters’ top choice for the fifth year in a row is a true honor, and we’re very proud to continually earn such high levels of trust and support.”

Suddath has deep roots in and ties to the Jacksonville community, originating here more than 100 years ago. Since then, it has grown to a global transportation, relocation and logistics company, serving 180 countries and moving more than 84,000 households annually. A recent addition to the Suddath family of brands is MoveDay – a local moving company launching first in Jacksonville before expanding to other markets, and now serving as the official mover of the Jacksonville Jaguars.

Suddath congratulates our fellow neighboring individuals and organizations who were voted as being the very best in their respective fields within our Bold City.

The post Suddath Voted Best Moving Company Once Again in 2021 Bold City Best Competition appeared first on Suddath.

“Our awards decisions were very difficult. We received more excellent applications than ever before, and we would like to congratulate you on a very strong application,” said EHS Daily Advisor’s editorial board.

“It’s great to be recognized for the second year in a row for our commitment to health, quality and safety,” said Trish St. John, Suddath VP of Safety & Quality Assurance, “The Suddath team is very proud of this accomplishment and looks forward to the Safety Standout Awards hosted by EHS Daily Advisor every year.”

The post Suddath Earns Runner-Up for Best Overall Safety Program and Culture appeared first on Suddath.

Like Suddath, the American Heart Association has been in operation for nearly a century, and is America’s oldest and largest voluntary organization dedicated to fighting heart disease and stroke.

“The AHA has been doing amazing things, and I am excited about their growing relationship with The Suddath Companies. Being a member of the Executive Cabinet is just a small contribution I can make to bring visibility to this important mission,” said Mike Brannigan. “Our employees are our business, and we want to help them to make good decisions to stay healthy and safe.”

As Suddath reflects on the challenges of living through a pandemic, its focus on health, wellness and prevention has never been more important, and Suddath could not be prouder of the AHA’s drive to move the mission forward.

Through its partnership with the AHA, Suddath will leverage the AHA’s expertise to bring awareness to personal wellness and tools for its employees to promote heart health and overall healthy lifestyles. In the coming months, Suddath will be engaged in more American Heart Association virtual events across our network.

To learn more about the American Heart Association visit heart.org.

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This stereotype is becoming a relic as a growing number of women work as professional truck drivers in the United States. In fact, one out of every 10 over-the-road drivers is a woman, according to the 2019 Freight Waves & Women in Trucking Association survey. The American Trucking Association says that over the past 10 years, the number of women truck drivers increased by 68%.

Women are drawn to trucking more and more for the same reason men are – it can be a lucrative and challenging job where you can set your own hours, travel, and avoid a typical 9 to 5 desk job.

At the same time, companies are recruiting more women – not just because they are great workers, but they are also extra-dedicated when it comes to safety. Men represented 71% of all motor vehicle deaths in 2018 and were represented well more than 50% of all crash fatalities at every single age bracket, so statistically, female drivers are the safer hire. This is especially critical since civilian drivers are becoming more dangerous. Distracted driving – mainly the use of cellphones while behind the wheel – has become so commonplace that it was responsible for the loss of 2,841 lives in 2018 alone.

There’s a personal reason why Carrie Huffman, a truck driver from Washington, is deeply dedicated and passionate about the subject: She lost her son in a car accident involving a semi-tractor-trailer in 2018. Though the loss profoundly affected her life, it hasn’t stopped Huffman from loving her job as a trucker. But it has made her a vocal advocate for safe driving.

“In any accident, it takes 1.5 seconds to react. If you pull out in front of a truck, it takes that truck driver 1.5 seconds to even put on his brakes or to do anything,” Huffman noted. “If they don’t have that second and a half, that’s when you have horrible accidents like the one that happened with my son.”

Almost 37 million trucks are registered and used for business purposes in the U.S., traveling almost 305 billion miles per year, according to the Trade Association Trucking. One of the unfortunate results of all this activity is almost 500,000 trucking accidents that occur in America each year.

“Driving big trucks makes you a lot more self-aware,” said Huffman. “I know that becoming a woman truck driver has made me a better driver. The most rewarding thing in my life is that I can get into any vehicle and drive it and feel confident that I will drive it safely.”

Huffman says it’s important that the commitment to safety comes from the top. She drives for Suddath, a global moving and logistics company based out of Jacksonville, and said, “I just can’t say enough about how wonderful Suddath is. They maintain a safe environment for all employees and have continued to be proactive when it comes to taking safety measures and having emergency protocols in place.”

Women have noted other benefits to working as a professional truck driver, including that trucking is one of the few occupations with wage parity. Starting salaries are higher than many other entry-level industries, and women earn the same wages as their male counterparts – all drivers are paid the same way: by the mile, hourly, or sometimes by the load. Many companies also pay performance bonuses based on safety records, on-time percentage, and fuel efficiency.

The number of women executives in trucking companies is also climbing – just shy of 24% year-over-year. This year’s American Transportation Research Institute (ATRI) survey found that women make up one-third of the executive teams at for-hire carriers.

Another major benefit is the flexibility trucking allows in a driver’s schedule. Jennifer Fuller, a moving truck driver from Texas, prefers the flexibility of trucking because it allows her to finish school while working.

“I’m a full-time contractor, but I also am a full-time college student,” Fuller said. “There are some days where I’ll work six hours a day, and then the next day I’ll work a 14-hour day. I’ve always done really well with time management, and this is one of those fields where it’s helpful, especially since you don’t have set hours.”

Life as a truck driver provides a different atmosphere, with time in the field instead of in a traditional office. It can be exciting to work in a job that isn’t repetitive since each move is different – different loads, different clients, different scenery. But women truck drivers also face their own set of challenges. Chief among them are things male drivers are much less likely to encounter or even think about — like crass sexism, sexual harassment, and personal safety dangers at truck stops. Tamela Barner, a driver from Georgia, said she is sometimes the only woman in the room and feels intimidated.

Marina Posoa, a driver from Florida, agreed, noting that even a decade into her trucking career, customers are still surprised to see a woman in charge. “That’s probably still one of the difficult things I deal with 10 years later,” she said. “They expect a big strong man, not a woman running the move.”

Added Fuller: “Sometimes, when you come across older truck drivers, they may wonder if you’re up for the task if you can handle this. You get a little bit of pushback, but I haven’t had any horrible experiences where it would make me not want to continue to do what I do.”

While many women drivers enjoy the flexibility that trucking offers, but they also recognize the difficulty of trying to maintain a balance between work and life. In an effort to establish that balance, Posoa chooses to spend half her time in the field and half at home. 

Barner struggles to be there for her teenage daughter, who sometimes gets upset when Barner can’t come home. During summers, when her daughter is off from school, Barner is occupied as summertime is the busiest season for moving.

Despite their presence in a male-dominated field, these women truck drivers have found their occupations empowering, with deep rewards. For Fuller, “girl power” has its own rewards. “It’s nice to showcase women in an industry that’s usually pretty male-dominated,” she said, smiling.

Many women bring a “try harder” factor to traditionally male jobs, in everything from caring for their equipment to customer relations. Posoa, the Florida-based trucker, said she feels she must always give 110% because she is a woman. Learning truck maintenance, pre-and post-inspections, safety, and speed are all critical parts of trucking. But so, she says, is customer relations.

“Professionalism is everything to me. You meet your customers, you get very familiar with them and hopefully within the first hour or two while the move is happening, they get comfortable with you and they see why I’m in my position,” said Posoa, who manages a team of 15 movers as a moving truck driver.

All four women love their chosen field and highly recommend it.

“I can say to any woman who wants to be in the trucking industry that it is a wonderful career. It enhances your ability to communicate with many different people, and you can drive any kind of vehicle they put in front of you,” said Huffman, who is certified to drive box trucks, vans, and anything with a DOT logo on it. “And it’s fun. If you’re over the road, you’re seeing the country for free and getting paid for it.”

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JACKSONVILLE, Fla. (Apr. 1, 2021) – Suddath®, a leading global transportation, relocation and logistics company, today announced that it has acquired Daryl Flood Inc. (DFI). The sale, which was effective March 31, 2021, includes all of DFI’s operating companies, including Daryl Flood Relocation Inc., Daryl Flood International Inc., Dependable Relocation Services Inc., Daryl Flood Workplace Services Inc., Daryl Flood Logistics Inc. and VERSA Relocation Inc. 

The acquisition brings together two of the most well-known and respected moving and logistics companies in the industry. Suddath and DFI engage in similar business lines, including household goods moving, workplace services, logistics, home delivery and final mile services, and move management – both domestically and internationally. Combined, the two companies boast more than 140 years of operation, handle more than 88,000 household goods moves each year, and leverage 45 U.S. and international locations with more than 3.5 million sq. ft. of warehouse space. The acquisition also builds upon Suddath’s position as the largest commercial mover and military relocation company in North America.

“Having started our business 39 years ago, it was very important to me to have a succession plan in place that gives our employees opportunities and provides the business a path for continued growth and expansion,” said Chairman and CEO of DFI, Daryl R. Flood. “In Suddath, we have found a buyer who can help accomplish our long-term strategic plans, while sharing similar values, culture and a passion for delivering exceptional customer experiences. While our dream was never to be the biggest, it is to be the best. Suddath’s investment in our company is a testament to the quality of our people and the value we deliver to customers.”

Michael Brannigan, President and CEO of The Suddath Companies said, “This acquisition is the largest and perhaps most impactful in the history of the company, and I could not be more excited to welcome the Daryl Flood team into the Suddath family. Daryl and his team have built a very respected and successful organization, with a brand known by its customers for delivering outstanding quality and dependability.

“With our similar and complementary business lines, we see tremendous synergies in our business for accelerating growth and further enhancing solutions for customers,” continued Brannigan. “DFI’s experience in home delivery and final mile logistics complements our supply chain capabilities well and align with our vision to provide services across the value chain, while the strong reputation of the Daryl Flood brand in household goods moving, and commercial moving only further enhances our already strong market position in those business lines. We also see great opportunity to accelerate growth by leveraging DFI’s focus on customer experience and its Texas footprint with Suddath’s proprietary technology, customer relationships and national capabilities. Combining the strengths of both companies enables us to deliver even greater value to customers, all under a common vision of being ‘Dependable Together’.”

The post Suddath Acquires Daryl Flood, Inc. appeared first on Suddath.

Suddath is grateful to be named as a Bronze recipient for ‘Account Management Team of the Year’ and a Silver recipient for ‘Customer Service Team of the Year’ in the Airline, Distribution and Transportation category. “It is an honor to see both teams recognized as customer experience leaders.” said Teela Gleason, senior vice president of global client services for Suddath. “This team continued on their quest for service excellence this year despite the pandemic, working creatively to find solutions for global mobility programs and our relocating customers. This well-deserved recognition is amidst an extensive cast of well-known quality organizations, making this achievement even more impressive.”

Award recipients were selected based on the average scores of over 160 professionals worldwide, by nine specialized judges’ panels. The 2021 Stevie® Awards for Sales and Customer Service will be presented in a virtual ceremony on Wednesday, April 14, 2021.

The post Suddath Earns Recognition in 15th Annual Stevie Awards appeared first on Suddath.

Suddath has been part of the Jacksonville community since it was founded in 1919. In addition to being a leader in the moving and logistics industry, it is also dedicated to taking care of the local communities where it operates.

“We are grateful that JFC entrusted Suddath with transporting these gifts to children at Community PedsCare,” said Scott Perry, president of Suddath Moving & Logistics. “For over 100 years, Suddath has been part of the Jacksonville community and we are proud to honor our core value of Caring by giving back to Jacksonville children in need.”

The Jacksonville FC program teaches children about soccer and giving back to others. It focuses on club-wide donations of time, talent and contributions to help make life better for those in need.

“We at Jacksonville FC recently started our JFC Cares initiative and we couldn’t be more proud to work with Community PedsCare,” said Pat Cannon, executive director of Jacksonville FC. “To be able to give back and help these children have a Christmas is very important to our club. A big thank you to all our JFC Families who stepped up in these times to help PedsCare children.”

Established in 2000, Community PedsCare offers support, comfort and care, free of charge, to more than 175 terminally ill children and their families in North Florida.

“Thank you so very much for the generosity and spirit that so many have shared this year,” said PedsCare Director Patrice Austin. “This event marks a memory in the hearts of the pediatric families, a safe experience to shine the light on the holidays and spread a spirit to fill the hearts of our most precious children. It is through Jacksonville FC’s gift of giving and community compassion that our families feel the love and the true meaning of care.”

To donate to Community PedsCare, visit communityhospice.com/give.

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For the safety of our teams, we are announcing the following office and operation closures:

Clients
If you have concerns or questions about how this may impact your business, please reach out to your account manager.

Residential and Military Transferees
Our move coordinators will keep you updated and reach out if your move needs to be rescheduled due to weather conditions. You may also reach out to them any time with questions or concerns.

At Suddath, safety and quality remain our top priorities, especially during times of crisis. Our focus throughout this storm will be on ensuring that our employees, customers and partners remain informed and safe.

The post Tropical Storm Eta: Updates on our Response and Operations appeared first on Suddath.

Suddath will use its moving trucks to collect donated items, then bring them back to its Jacksonville warehouse for sorting, before delivering them to participating nonprofits.

“Last year, Suddath added ‘Caring’ as one of our core values, which honors our tradition of philanthropy and giving back to the communities where we operate,” said Scott Perry, president of Suddath Moving and Logistics. “We’re particularly grateful to participate in the Sweater Drive this year, when extraordinary circumstances have unfortunately left many of members of our community disadvantaged.”

This is the 18^th year for the Sweater Drive, which was created to honor the memory of television host and producer Fred Rogers by giving back to the local First Coast “neighborhood”. In 2019, the event collected over 15,000 sweaters, jackets, blankets, socks and other cold-weather items for community members in need.

“WJCT is proud to honor the legacy of Fred Rogers with the Mister Rogers’ Neighborhood Sweater Drive,” explained David McGowan, president and CEO of WJCT Public Media. “We are committed to helping our neighbors and rallying behind the community to donate a sweater or jacket in support of those affected most by these unprecedented times.”

This year’s event runs November 1-30 and donations can be made at participating locations below. For more information, please visit wjct.org/events/sweaterdrive/.

DONATION DROP-OFF LOCATIONS

Suddath
815 S. Main St., Jacksonville, FL 32207
8743 Western Way, Jacksonville, FL 32256
11001 Pritchard Rd., Jacksonville, FL 32219
9601 North Main St., Jacksonville, FL 32218
5 W Forsyth St. #100, Jacksonville, FL 32202
9140 Golfside Dr. #12s, Jacksonville, FL 32256

WJCT
100 Festival Park Avenue, Jacksonville, FL 32202

Tom Bush Family of Dealerships
6916 Blanding Blvd, Orange Park, FL 32244
6914 Blanding Blvd, Orange Park, 32244
9875 Atlantic Blvd., Jacksonville, FL 32225
9750 Regency Square Blvd., Jax 32225
9876 Atlantic Blvd., Jacksonville, FL 32225
9881 Atlantic Blvd., Jacksonville, FL 32225
9850 Atlantic Blvd., Jacksonville, FL 32225
9910 Atlantic Blvd., Jacksonville, FL 32225
9850 Atlantic Blvd., Jacksonville, FL 32225

Vystar
214 N. Hogan St., Jacksonville, FL 32202
760 Riverside Avenue , Jacksonville, FL 32204
4420 Wabash Avenue, Jacksonville, FL 32205
1700 North Main St.., Jacksonville, FL 32206
1600 Hendricks Ave, Jacksonville, FL 32207
7802 Atlantic Blvd., Jacksonville, FL 32207
1831 Dunn Ave., Jacksonville, FL 32208
7795 103rd Street, Jacksonville, FL 32210
8263 Phillips Highway, Jacksonville, FL 32217
13075 North Main Street, Jacksonville, FL 32218
560 Chaffee Point Blvd., Jacksonville, FL 32221
7765 Normandy Blvd., Jacksonville, FL 32221
8425 Merchants Way, Jacksonville, FL 32222
11343 San Jose Blvd., Jacksonville, FL 32223
686 Commerce Center Drive, Jacksonville, FL 32225
1802 Kernan Blvd. South, Jacksonville, FL 32233
10903 Baymeadows Rd., Jacksonville, FL 32256
11674 Beach Blvd., Jacksonville, FL 32256
101 Bartram Oaks Walk, Jacksonville, FL 32259
100 N. 3rd St. Jacksonville Beach, FL 32250
1307 Atlantic Blvd., Neptune Beach FL 32233
100 Village Lake Dr., Ponte Vedra Beach, FL 32081
212 Ponte Vedra Park Drive, Ponte Vedra Beach, FL 32082
1900 S. 14th St., Fernandina Beach, FL 32034
849 Verona Way, St. Augustine, FL 32092
1955 CR 210 W., St. Augustine, FL 32092
601 North Orange Avenue, Green Cove Springs, FL 32043
182 Blanding Blvd, Orange Park, FL 32003
1768 Blanding Blvd., Middleburg, FL 32068
2762 Blanding Blvd., Middleburg, FL 32068
1755 Eagle Harbor Pkwy., Fleming Island, FL 32003
510 N State Road 19 Palatka, FL 32177
542277 US Highway 1, Callahan, FL 32011
463775 SR 200, Yulee, FL 32097
1168 South 6th Street, Macclenny, FL 32063
1450 South Walnut Street, Starke, FL 32091

The post Suddath Participates in Mister Rogers’ Sweater Drive appeared first on Suddath.

Suddath is grateful to be voted the city’s best local moving company for the fourth year in a row, having won the award previously in 2017, 2018 and 2019.

“It’s an honor to be recognized as Jacksonville’s best moving company again this year,” said Dick Eschbacher, president and general manager for Suddath’s Jacksonville branch. “We are proud that in this unprecedented year our team rose to the challenge to keep our operations running as an essential service provider. This award demonstrates the dedication of all our people – drivers, crew members and administrative employees alike – to continue delivering the highest quality service to our customers.”

Suddath has been serving the Jacksonville community for over 100 years, establishing itself as not only a leader in moving and logistics, but also one of the city’s most respected employers. Founded upon a strong set of core values that include trust, agility, innovation, teamwork and caring, Suddath has been awarded Best Place to Work for a third time, taking home the award previously in 2017 and 2019.

“If you ask anyone what they like best about working at Suddath, they will tell you it’s the people,” said Chief People Officer Heather McBride-Morse. “While we continue to grow our global footprint and innovative technology, we remain a family company that values and takes care of our employees. We’re proud to be an employer of choice in our hometown of Jacksonville, Florida, and to offer incredible employment opportunities across the United States and in 14 countries around the world.”

Suddath was also recognized earlier this year as one of the Best Places to Work in IT. For more information about careers at Suddath, visit suddath.com/about/careers.

The post Suddath Named 2020 Best Moving Company and Best Place to Work appeared first on Suddath.

Sansom is a motivated leader with over 20 years of experience in operations and logistics. He joins Suddath with a wealth of distribution experience and leadership standards from some of the most well-known brands in the U.S. Before joining Suddath, Sansom worked as a supply chain specialist at Martin Brower and before that, he served as general manager of distribution and logistics at Ryder in Hutchins, Texas.

Prior to working at Ryder, Sansom spent the greater part of his career at Walmart, most recently as operations manager of consolidation strategy. In that capacity, he implemented business plans for facility goals in production, quality, safety and operational improvement. He holds a bachelor’s degree from New Mexico Highlands University and a Lean Six Sigma Green Belt.

“Jira’s depth of experience working with large labor groups, driving a culture of safety and managing operational execution will produce tremendous results for our customers in the greater Dallas-Fort Worth market,” said Brad Liddie, chief operating officer for Suddath Moving & Logistics.

Sansom’s focus will be to drive continuous improvement for local operations, with a focus on quality, safety and growth.

Suddath is a trusted name in the Dallas-Fort Worth area, providing high-quality residential and commercial moving, corporate employee relocation and logistics services. Suddath handles 54,000 residential moves in Dallas each year and has 150,000 square feet of local warehouse storage space. The location works with high-profile clients like McDonald’s, where it recently managed the delivery and installation of 34,000 menu boards to 10,000 locations nationwide. Suddath Dallas also gives back to the local community through partnerships with organizations like Dallas Children’s Advocacy Center.

The post Suddath Announces Jira Sansom as General Manager Dallas appeared first on Suddath.

“This is a gratifying acknowledgment of our operations, and we’re excited to again be recognized by FIDI for our consistently high level of quality as an international mover,” said David Dance, President of International Moving for Suddath. “Over the last three years, our team has worked hard to maintain this prestigious certification by consistently exceeding the standard for our industry. The FAIMPLUS seal awarded by FIDI Global Alliance reaffirms our commitment to excellence in quality standards and global expertise.”

To maintain FIDI’s FAIMPLUS certification, international movers must undergo an annual internal review of intercontinental moving activities, as well as an external review conducted every three years by Ernst & Young. These audits assess such service standards as procedures for quality management, supply chain management, insurance, claims and customer feedback, among other operational standards.

FIDI is the preeminent organization for international movers in the world, representing more than 600 agents. Admittance into the organization is contingent on obtaining and retaining the FAIM certification.

The post Suddath Renews Industry-Coveted FIDI-FAIMPLUS Certification appeared first on Suddath.

“Len’s hard work and dedication have been invaluable to the company, and he has made his mark as a key member of the Suddath team and a leader in the technology industry,” said Mike Brannigan, president and CEO of Suddath. “His innate talent and commitment reflect why he is so deserving of this recognition, and he is a big part of why Suddath continues to be recognized as a leader in technology.”

The award recognizes top IT executives in Northeast Florida whose leadership, knowledge and skill with technology not only have helped grow their own companies but also shape the industry and impact the local community. Award recipients are selected by the Jacksonville Business Journal and the Northeast Florida CIO Council based on their innovation in strategic thought and planning, success in implementing technology solutions, management effectiveness and community involvement.

Under O’Neill’s leadership, Suddath has received several awards for driving digital transformation in the moving industry. In June of this year, Suddath was recognized as one of the Computerworld 2020 Best Places to Work in IT, ranking in the top 10 midsize organizations to work for IT professionals. In 2019, the company received the Digital Edge 50 Award for its Estimator platform, which creates comprehensive move plans and pricing proposals with instant, guaranteed estimates. In 2018, Suddath won the CIO 100 Award for Tracker, its proprietary move monitoring system, which gives clients real-time visibility into their project moves.

“It’s truly an honor to be recognized among such accomplished and well-respected individuals in technology,” O’Neill said. “The Suddath team is made up of innovative and passionate people, and this award confirms how effectively we have made a name for ourselves in the technology sector. I value the difference we make for our clients and our community.”

The post Suddath Chief Information Officer Honored as Technology Leader of The Year appeared first on Suddath.

Robbins is a highly accomplished business management professional, with more than 25 years of experience implementing strategic plans that enhance fiscal performance, inspire collaboration and achieve corporate objectives. Before joining Suddath, Robbins worked as National Director of Operations for CORT Event Furnishings, a leading provider in the commercial rental furniture sector in Anaheim. Prior to that, he ran a consulting firm specializing in providing strategies to enhance critical business processes, logistics and sales. He also has previous experience as the General Manager for Freeman, Vice President of business development for United Service Companies and Regional Vice President/General Manager for GES Exposition Services.

“Tom brings with him extensive operational leadership experience in various sectors, including retail/commercial furniture and expositions and conventions,” said Brad Liddie, Chief Operating Officer for Suddath Moving & Logistics. “He also has significant experience in leading cross-functional work teams, including sales, which will be a great asset to him in this role.”

Robbins’ focus for the LA market for Suddath will be to drive continuous improvement in the physical operations both inside and outside the four walls of the operation, and to champion the company’s culture of safety, quality and growth. Suddath has been a trusted moving, storage and logistics provider in Los Angeles since 1991.

The post Suddath Announces Tom Robbins as General Manager Los Angeles appeared first on Suddath.

As a reminder, USTRANSCOM released PP Advisory #20-0081, requiring all agents to present a completed TSP Certification of Health Protection Protocols document to the customer before beginning any work in the residence.

DOD created the TSP Certification of Health Protection Protocols document for use on all DP3 shipments where there will be interaction with DOD customers. The purpose of the form is to assure DOD customers that industry personnel working in their homes have been screened for illness in accordance with Centers for Disease Control (CDC) guidelines and equipped to follow basic health protection protocols.

The TSP Certification of Health Protection Protocols document outlines the following requirements:

• Crew members entering the residence have been screened—consistent with Centers for Disease Controls (CDC) guidelines—for COVID-19.
• Crew members will adhere to all guidelines issued by U.S.
• Transportation Command. Specifically, the crew:
  • Is equipped with and will wear face coverings per CDC guidelines.
  • Is equipped and prepared to clean surfaces touched in the customer’s residence (though they will seek permission before using any cleaning products on the customer’s property.) This includes wiping down highly touched services like doorknobs, handrails, light switches, and counter tops.
  • Represents the smallest crew required to service the customer’s move and will adhere to social distancing guidelines when possible.
  • Has been instructed and equipped to maintain good hand-hygiene.

We appreciate your assistance in taking the necessary precautions to keep all parties safe. If you have further questions, please contact erica.markley@suddath.com.

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Continued Operations
As an essential service, Suddath has been able to continue operating throughout the pandemic. We have been able to do this safely by implementing rigorous health and safety precautions throughout our branch network, including with our drivers and crews, and by dividing our workforce into A/B/C teams as part of our business continuity plan. In this plan, the A teams are key team members who are onsite overseeing our daily operations, our B teams are the back-up leaders who are working virtually and can step in if the A team becomes compromised, and our C team members are functions that can be performed virtually and are working remote to help enable a more controlled environment within our physical operating locations. We are now shifting more of those team members back into operations as customer activities are picking up – balanced, of course, with appropriate risk management controls, many of which are outlined below.

Focus on Health and Safety
We continue to follow robust health and safety protocols throughout our operations and branches, and recently completed a pilot to safely bring some of our team members who have been working virtually back into our corporate headquarters.

Protocols include:

• Self-screening at home for symptoms
• No-contact temperature scans administered onsite upon arrival
• Six-foot social distancing
• Facemasks worn when away from desks
• Limited building entrances and designated traffic patterns in hallways and stairwells
• Occupancy limits for elevators and breakrooms
• Designated cleaning stations for shared equipment and regular sanitizing of high-use surfaces throughout the day, in addition to regular daily cleaning schedule

Back to Work Planner
We understand that preparing to transition your employees back into the office may be overwhelming and stressful. To make this transition easier for you, we created a Back to Work Planner that takes you step-by-step through the process, providing helpful guidance to ensure your workspace is arranged to meet new social distancing guidelines and helping to make your employees feel safer and more comfortable in your updated environment.

The planner includes:

• Step-by-step instructions on how to prepare your office
• Visual representations of reconfigured workspaces
• Convenient, interactive checklists to work through the process

Click here to download the Back to Work Planner.

Other Resources
If you need additional support or information about how we are responding to our clients’ needs during the pandemic, please click here to visit our COVID-19 landing page.

Please stay safe and healthy and continue to reach out to your account manager or move coordinator to let us know how we can help support you during this time
 

Update: April 24, 2020

To our valued customers,

Last week, I shared some of the innovative ways we’re supporting customers through The Next Normal, what we are calling the period of change and adaptability we are entering in the wake of the Coronavirus pandemic.

In preparation for The Next Normal, we are creating a process to evolve our business beyond just business assessment and continuity planning from the COVID-19 crisis, to now focus on what our business services, operations and customer needs will be in a post-crisis business environment. To do that, we have adopted methodology we’ve named ARROW to guide our strategy through each stage of this process:

Using ARROW, we are beginning to evolve the business from “what is” (or “what was”) to “what will be,” and what our roadmap will look like as we progress into The Next Normal.

As you can see from the chart above, we have largely completed our assessment of the impact of the pandemic and developed a plan to ensure business continuity and a remote workforce. We are now turning our focus to leverage what we have learned during the crisis to develop a strong plan on what our business will look like as we exit the crisis.

Whether it’s shifting buyer behavior, changing workplace and operational environments, new government regulations or stricter attention to health, safety and environment practices, we know that your business priorities may be different going forward than what they were prior to the crisis.

Our goal is to adapt with our customers’ changing needs, priorities and processes post-crisis, ensuring we are prepared for changes in both our industry and yours. By aligning our services, practices and technology with your evolving needs, we will help you be more responsive to your own customers and win in your market.

We look forward to sharing more on these strategies in the upcoming weeks. In the meantime, just a reminder that we have added resources to our website to make sure you know how we can help you transition to The Next Normal, ranging from keeping your employees safe to keeping your business running – and even knowing how to prepare for your own residential move. We are also keeping our news page up to date so you can understand exactly how our operations may be impacted and how we are continuing to adapt our response to the evolving Coronavirus situation.

Please stay safe and healthy and continue to reach out to let us know how we can help support you during this time.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: April 16, 2020

Dear valued customer,

“The new normal” is a phrase we’re hearing a lot lately as we all try to adjust to a very different day-to-day during the Coronavirus pandemic. People across the globe are juggling new work arrangements, school closings, and orders to stay home and socially distance. It feels anything but normal and yet somehow, we have quickly adapted.

Times like these force us to pivot and think differently. Here at Suddath^®, we are guided by our core value of Innovation, which helps us face the new challenges this situation brings with creativity, determination and optimism.

We are not simply adjusting to “the new normal”. We are focused on The Next Normal: taking what we are learning during this period of change and adaptability and incorporating it into the design of how we work going forward.

I’d like to share just a couple of the innovative ways we are adapting our practices to support our customers through The Next Normal.

Health and Safety Kits
For our residential moving customers, we are starting to roll out a Health and Safety Kit Program. For every interstate consumer residential move serviced directly by a Suddath team, we are sending a care package ahead of the moving crew’s arrival containing supplies the customer may want on hand during the move: antibacterial soap, hand sanitizer, disinfectant sprays or wipes and gloves. The box also contains helpful recommendations for the customer, such as designating an area where the moving crew can wash and dry their hands regularly to limit the spread of germs. Also included are details on the protocols Suddath is taking to limit exposure through proven safety measures, including:

• Standing six feet apart at all times during the move
• Using personal protection equipment including gloves and masks (all crew members arrive to the home with Suddath-issued masks)
• Forgoing handshakes
• Limiting handling of the household goods
• Sanitizing shared surfaces including hand trucks, dollies and other materials used
• Washing or sanitizing hands after touching shared surfaces, or at least every two hours

We hope that the proactive step to send residential customers a Health and Safety Kit will put their minds at ease that they are in good and safe hands on moving day.

Office Return Program
With most employees now working from home, we are already planning for their inevitable return to the workplace. Our Office Return Program provides support ranging from retrieving equipment from employees’ homes to ensuring in-office workstations are completely functional. This program is designed to accommodate the unique concerns customers and their employees may have as they transition back to the office, including:

• Convenient scheduled window for office equipment pickup at employees’ homes
• Social distancing process to avoid entry into employees’ homes
• Complete inventory of employee equipment and contents
• Delivery back to the office with reconnections, cable management and connectivity testing
• Cleaning workstations prior to employees’ return
• General on-site assistance to support employee moves back in
• Adjusting office space to meet social distancing recommendations

We know many companies might not be able to bring back their workforces to the office yet, but by creating the Office Return Program, we will be ready whenever they are.

As we continue to pivot and prepare for The Next Normal, we have added new resources to our website to make sure you know how we can help you, from keeping your employees safe to keeping your business running and even knowing how to prepare for your own residential move. We are also keeping our news page up to date so you can understand exactly how our operations may be impacted and how we are continuing to adapt our response to the evolving Coronavirus situation.

Please stay safe and healthy and continue reach out to let us know how we can help support you during The Next Normal.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: April 10, 2020

To our valued customers,

As the Coronavirus pandemic continues to unfold, Suddath^® is committed to keeping you informed, engaged, well-supported and – most importantly – safe. To that end, I wanted to share updates on the health and safety measures we are taking to protect you.

Suddath’s Environmental Health & Safety (EHS) teams, in coordination with our COVID-19 taskforce, have been working hard as the coronavirus situation unfolds to protect our workers, customers and partners. Below are some of the preventative measures they have taken to ensure we are working safely.

Expanded GHP Program: We revamped our existing Good Hygiene Practices (GHP) program to address the new health risks associated with COVID-19 and create a more robust program that supports our entire organization. To support this effort, new GHP trainings, supplies, personal protective equipment (PPE) and awareness materials were shared across all areas of the organization and to the strategic suppliers and service partners across our network.

Health and Risk Questionnaire: We implemented a customized health and risk questionnaire for customers and suppliers to assess risk exposure; determine next steps related to contact tracing, disinfection and stakeholder notifications as necessary; and determine optimal service scheduling with customers. This process allows us to take immediate steps to reduce the risk of COVID-19 exposure for workers, customers and suppliers alike, while allowing for essential business to operate safely.

Coordination with Health Officials: Our EHS team connects directly with Department of Health offices around the clock to ensure our business practices are aligned with the most current science and health recommendations, and follow the best advice available to protect our workers, customers, partners and communities where we work.

Revamped OSHA Programs: To address the new health risks COVID-19 presents, we quickly redesigned our Occupational Safety and Health Administration (OSHA) programs, including PPE Hazard Assessment, Bloodborne Pathogen Program and Job Safety Analysis tools. New tools are being rolled out weekly to our operations teams to ensure we not only meet but exceed the basic health requirements and ensure we operate our essential business responsibly.

These measures represent just a few of the operational changes we have instituted to ensure that our entire global operation is doing everything we can to prevent further spread of this deadly disease. We know that this can be an uncertain time. Rest assured that Suddath is committed to your safety and wellbeing as we continue to deliver essential services to our customers across the globe.

As a reminder, we remain open for business to support your needs, within the bounds of state, local, and federal requirements and in alignment with our designation as an essential service provider. For the latest updates about our operations, please click here to see our updated operational impact chart.

Please stay safe and reach out to your account manager with any questions or concerns.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: April 6, 2020

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Updates: April 6, 2020

South Florida Operations Impacted
Late last week, Governor DeSantis announced a stay-at-home order for the state of Florida. Our Fort Lauderdale and Miami operations are now following the same protocols as the rest of our Florida locations, which were already under stay-at-home orders:

• Aligning household goods operations with the details of the mandate.
• Providing limited commercial operations to support only those customers who are providing essential services.

For any questions about how this impacts your services, please contact your account manager.

Click here to see our updated operational impact chart for all locations. This chart is reviewed daily and kept up to date. Please check back as often as needed for the latest updates.

We are here for you during and after the crisis. We understand that many of our customers are adjusting business activities during the next 6-8 weeks and will have new needs and priorities. Rest assured that Suddath is here to help you navigate these changes. Please click here for a list of some of the creative services we can provide you during and after the pandemic.
 

Update: April 3, 2020

To our valued customers:

Clearly, COVID-19 has changed the way everyone lives and works, and it is requiring our customers to adjust in ways they never expected. Suddath embraces innovation as a core value of our company, and we are leaning into that ethic to help our clients adapt in this unprecedented and evolving environment.

First, know that we are fully open for business across all of our service lines and in all geographies. As local and state governments rolled out executive orders to shelter in place, we quickly adapted, moving all employees to work from home if they are able to complete their jobs remotely. We have increased IT support and have seen no disruptions to business. And we’re minimizing our employees’ physical contact by leveraging technology for end-to-end services, including video surveys and walkthroughs. At our physical operating locations, we have also deployed labor rotational strategies to minimize the risk of business interruption in the event of an exposure to COVID-19.

Now that we are in a stable state operating under a “new normal,” we are focused on meeting the unique needs of our customers at this moment in time.

Suddath is fortunate to have the financial and operational strength to weather this storm and be here for our clients throughout this period and on the other side of it. With our size and resources, we will have the ability to scale up once activity picks up again and will be ready to deliver a higher volume of services in a compressed period of time.

Although essentially every Suddath operating location in the US is now under some form of restriction, many states and counties are issuing their mandates using the same reference to the US CISA Critical Infrastructure criteria, which allow for flexibility for Suddath as a critical service provider for commercial and logistics operations. Household goods operations can be more limited in certain markets by driver/crew availability. To help customers understand and track the operational impacts of these restrictions on our business, we have created an impact chart, which we are updating continuously. Click here to see our updated operational impact chart.

Suddath was founded 100 years ago in the wake of the last pandemic. We have survived and thrived with an unshakeable commitment to our employees and our customers and a focus on innovation.

We have listened to your concerns and your changing needs during this crisis, and have adapted to provide creative and agile services to support your immediate needs, including moving and setting up employees to work-from-home, space planning and reconfiguration for social distancing, support setting up hospital facilities, moving and storage for college dorms, distribution of critical products in support of essential services, and more. Please click here for a list of some of the creative services we can provide you during and after the pandemic.

Please let us know how we can help you overcome any challenges you are experiencing in this extraordinary time. Together, we will stand strong in the face of this crisis and emerge stronger and more resilient than ever.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 31, 2020

Dear Valued Customers,

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Impact Chart

Essentially every Suddath operating location in the US is now under some form of restriction, and many states/counties are issuing their mandates using the same reference to the US CISA Critical Infrastructure criteria, which allow for flexibility for Suddath as a critical service provider for commercial and logistics operations. Household goods operations can be more limited in certain markets by driver/crew availability.

To help customers understand and track the operational impacts of these restrictions on our business, we have created an impact chart.

Click here to see our updated operational impact chart.

This chart is updated here daily. Please check back as often as needed.

For any questions about how this impacts your services, please contact your account manager.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 26, 2020

Dear Valued Customers,

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Updates: March 26, 2020

Stay-at-Home and Essential Business Mandates
Additional local mandates in the U.S. were announced in the past day. Below is a summary of how our locations have been impacted:

• Minnesota Stay at Home Mandate (effective March 27, 11:59 PM)
  • Minneapolis/St. Paul (Suddath): Continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.
• Orange County and Osceola County, FL
  • Orlando (Suddath): Continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.
• Pinellas County, FL
  • Tampa (Suddath): Continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.

If you have questions about how this may impact your services, please reach out to your account manager.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 25, 2020

Dear Valued Customers,

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Updates: March 25, 2020

Stay-at-Home Mandate for Charlotte, NC
Mecklenburg County in North Carolina issued a Stay-at-Home mandate that goes into effect tomorrow, March 26. This impacts our operations in the following ways:

• Charlotte (Suddath): Continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.

South Florida Closes Non-Essential Businesses
Broward, Miami Dade and Palm Beach counties in Florida have mandated closures for all “non-essential business”. This impacts our operations in the following ways:

• Miami and Ft. Lauderdale (Suddath): Commercial/ Logistics/ warehousing operations are not affected by the current orders as part of the Critical Infrastructure exemptions. We are aligning household goods operations with the details of the mandate.

If you have questions about how this may impact your services, please reach out to your account manager.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 24, 2020

Dear Valued Customers,

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Updates: March 24, 2020

Jacksonville, FL “Work from Home” Order
The City of Jacksonville has ordered that all employees who can perform their job duties remotely (i.e. at home) are required to do so until further notice. We recognize that some of our office-based employees may need to go into the office periodically to complete some of their tasks, but they should remain in the office only as long as necessary to complete a specific task. Production personnel performing essential services are exempt from this order but should practice social distancing and good hygiene practices per CDC guidelines at all times.

Stay-at-Home and Shelter-in-Place Mandates
Additional Stay-at-Home and Shelter-in-Place mandates were announced in the past day. Below is a summary of how our locations have been impacted:

• Washington
  • Seattle (Suddath): Continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.
• Atlanta, GA
  • Suddath Atlanta: Continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.
• Tarrant County, TX
  • Dallas-Ft. Worth (Suddath): Continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.
• Oregon
  • Portland (Suddath): Correction: Yesterday’s communication mentioned a stay-at-home mandate for Oregon but did not mention our operations in that location. Portland is continuing operations but aligning household goods operations with the details of the mandate and providing limited commercial operations to support only those customers who are providing essential services.

If you have questions about how this may impact your services, please reach out to your account manager.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 23, 2020

Dear Valued Customers,

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Updates: March 23, 2020

Stay-at-Home and Shelter-in-Place Mandates in the U.S.
Over the weekend, additional Stay-at-Home and Shelter-in-Place mandates were announced in several U.S. states and counties. Below is a list of the current mandates we are aware of and how they affect our operations:

• California
  • San Jose and La Mirada (Los Angeles): Continuing operations but limiting household goods operations. Limiting commercial operations to support customers who are providing essential services.
• The following are states that have Stay-at-Home and/or Shelter-in-Place mandates but have no physical Suddath/Perdue locations. We are aligning our household goods operations with the specific details of each respective mandate and providing limited commercial operations to support only those customers who are providing essential services.
  • Delaware
  • Illinois
  • Kentucky
  • Louisiana
  • New York
  • Oregon
  • Pennsylvania
  • St. Louis, MO
  • Kansas City, MO
  • New Orleans
  • San Miguel County, CO
  • Athens-Clarke County, GA
  • Blaine County, ID
  • Dallas County, TX

If you have questions about how this may impact your services, please reach out to your account manager.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 20, 2020

Dear Valued Customers,

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Updates: March 20, 2020

• Los Angeles Operations: Effective March 19, 2020: Portions of Los Angeles, specifically Orange County, have issued a Public Health Order intended to slow the spread of COVID-19. The provisions of this order are very similar to the “Shelter in Place” notice issued by San Jose.
  
  We are complying with this order and continuing to follow guidance from UniGroup and the California Moving & Storage Association, that our operations fall under essential services for the public and those supporting such essential services (including shipping).
  
  This will affect operations in our La Mirada location in the following ways:
  
  • We will continue operations but are limiting our household goods operations.
  • We are limiting commercial operations to support customers who are providing essential services.
     Late Thursday, the Governor of California implemented an executive “stay at home” order for all Californians. We are still assessing the implications of the order, but believe the impacts previously communicated regarding our San Jose operations, as well as the impacts to La Mirada detailed above remain unchanged.

If you have questions about how these changes may impact your service, please reach out to your account manager.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 18, 2020

Dear Valued Customers,

Below are the most recent actions Suddath has taken during the COVID-19 pandemic to best protect the health and safety of our employees, contractors, customers and partners.

Operational Updates: March 18, 2020

• Site Closure: Effective March 17, 2020: Our facility in San Jose, CA has been impacted by mandatory government orders for certain counties in Northern California to “shelter in place“.
  
  We are complying with this order and also following guidance from UniGroup and the California Moving & Storage Association, that our operations fall under essential services for the public and those supporting such essential services (including shipping).
  
  This will affect our operations in the San Jose location in the following ways:
  • Continuing, but limiting household goods operations
  • Limiting commercial operations to support our businesses providing essential services only
     If you have questions about how this may impact your service in the region, please reach out to your account manager.
• Remote Workforce: Effective March 18, 2020: We have begun allowing all employees at all locations who have both the ability to work remotely and have manager approval, to work from home. Work from home timing, scheduling and protocols vary by location and department, based on business and local market conditions, and as determined by senior leadership.
   
• Home Office Restrictions: In our Home Office in Jacksonville, FL, we are following CDC guidelines and adopting a self-imposed policy for limit on-site employees and contractors to groups of no more than 10 at any given time.

Additional Support Services

We are here for you during and after the crisis. We understand that many of our customers are adjusting business activities during the next 6-8 weeks and will have new needs and priorities. Rest assured that Suddath is here to help you navigate these changes.

Support transitioning employees to working from home

• Deliver cartons to employees for packing items that they will use to work from home
• Provide packing assistance
• Perform disconnect and reconnect services for computers and peripherals
• Provide computer wraps to protect equipment during move
• Move bulky items, including ergonomic chairs and sit/stand desks into homes
• Organize home office spaces

Help practicing safe social distancing in the workspace

• Space planning to spread out workforce
• Relocate employee workstations within the office
• IT disconnect and reconnect
• Relocate employees to home offices

Flexible and secure storage to support your supply chain

• Digital warehouse management system gives visibility to inventory
• Mitigated risks to our operational team to ensure the continuity of your business
• Pandemic response focused on scaling with you as you normalize your business activities
• Nationwide reach for consistency at multiple locations

For more information about services we’re offering to support our clients during this crisis, please reach out to your account manager.

We are following guidance from the CDC and WHO, as well as local country mandates, and will continue to update you with any significant developments or impacts to our business.

If any of your company’s questions are not addressed in this communication, please contact your Suddath account manager.

We hope you and everyone in your organization is safe.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies
 

Update: March 16, 2020

To our valued customers,

As we see large segments of the US and global economies temporarily shutting down to mitigate the spread of the COVID-19 virus, it is more important than ever that we communicate and put the proper planning in place to get us through this unprecedented time. Our priorities and focus continue to be to protect our employees, our customers and our company. The situation continues to evolve rapidly, with new information coming out by the hour. We understand this can cause some uncertainty or anxiety, so I’d like to take you through how Suddath is responding to these changing conditions.

• Supporting our Customers. Our plan continues to be to maintain normal working procedures to the largest extent possible, without compromising in any way the safety and wellbeing of our employees and customers. We want you, our valued customers, to know that as long as you are moving your employees, business or products, Suddath is open for business and we are there to support your needs.
   
• Business Continuity. Behind the scenes, we have been working on strengthening and operationalizing our business continuity plans, including expanding our “work from home” capabilities to enable a temporary remote workforce. On that basis, we continue to be fully operational.
  
  Our plan to support your business is as follows:
  
  • Our Home Office location, as well our field operating locations, will remain open for business as long as possible. Our plan will be to keep the offices open unless we identify an infected employee, the community spread of the virus warrants we close the location to mitigate the risks for our colleagues, or we are required by the appropriate government authority to cease operations.
     
  • Our Home Office and field operating locations will remain open to provide a place to work for employees who prefer to work in our regular office environment or are unable to work remotely. To the extent possible, we are attempting to provide a sense of normalcy for our valued employees and customers when the situation is anything but normal. In the case of our Home Office, we will be respectful of CDC guidelines and will adopt a self-imposed policy to limit on-site employees to under 50 at any given time.
     
  • Notwithstanding the above, we have mobilized our remote working capabilities and begun to deploy our employees on that basis so that we are not dependent on our physical locations as the only means to support your business.
    
    • Vulnerable employees in “at risk” categories for the virus are required to work remotely for their personal safety.
       
    • We have divided our operational teams in the field into “Team A” and “Team B” working from separate locations in our markets. In the event there is an infected team, we will sanitize the location immediately and then deploy the non-affected team to the location to ensure business continuity.
       
    • We have identified critical functions. Critical functions will be sub-divided, with some staff working at our Home Office or operating locations, and others working remotely. This mitigates the risk for our customers and will ensure uninterrupted operations for you.

Next Steps
So, what does this mean for you?

• First and most importantly, Suddath is open for business and our expectation is that we will support your business requirements during this crisis. We have taken careful measures to mitigate risks to our employees while ensuring the continuity of your business.
   
• Second, we are here for you during and after the crisis. We understand that many of our customers are restricting business activities during the next 6-8 weeks and will have limited requirements for our services. We will adjust accordingly. However, the crisis is temporary and will end, and Suddath will be there for you as you get back to business. Our pandemic response plan is not only focused on how to manage the crisis, but how to exit the crisis, and our plans will focus on how to scale the business back to normal operations as you come back online and normalize your business activities.
   
• We have been in business for 100 years and will be here for 100 more. In our industry, not everyone has the financial and human resources to survive such an economic shock and guarantee the continuity of YOUR business. At Suddath, we are blessed with strong family ownership, a strong balance sheet with more than ample liquidity and the best team in the industry to support your needs. We will get through this temporary and unprecedented shut down of large segments of the US and global economy and will help you get back to the business of running your business.
   

We know this is a challenging time for your business and your employees. We expect things to get more difficult before they get better. But this situation is temporary and collectively we will work through it. Regardless of whether you are restricting your business or operating as normal, we want you to know we value your business and the trust you have put in our company and our employees to serve you. We stand with you in these challenging times.

We hope you and everyone in your organization is safe.

Sincerely,

Michael Brannigan
President & CEO, The Suddath Companies

Update: March 10, 2020

Dear Valued Customers, 

As we continue to learn more about the Coronavirus (COVID-19), Suddath wants to update our clients and partners on the impact to our business.

The evolution of the Coronavirus is a fluid situation, and one which is top of mind for many people given the stories in the media and the impacts we are seeing globally as a result of the outbreak. We are mindful that may have an impact on our customers and partners and may prompt many questions.

Suddath’s plan is to continue running the business and serving our customers without interruption to the extent possible. At the same time, we are being vigilant as the situation evolves and taking appropriate and timely actions to mitigate risks for our employees, customers and partners.

Below is a summary of the actions we are taking and what impact, if any, you can expect to your service:

Coronavirus Taskforce
The Suddath Companies has formed a global cross-functional working group to lead our response to the evolving COVID-19 outbreak. The goal is to ensure the protection of our employees, our customers and the health of the overall business.

Travel Restrictions
Due to the rapidly evolving nature of this situation, we have chosen to limit company travel to that which is essential to support our clients. Employees are required to obtain executive approval before traveling for work and are advised to meet in person only if requested by a client/partner. For employees traveling on personal business, we have asked them to notify their immediate managers. Determinations about work or process changes will be made on a case-by-case basis, based on employees’ recent travel and symptoms, following guidance from the Center for Disease Control and the World Health Organization, as well as local country mandates.

Impacted Employees
At this point, none of our employees have been directly impacted by the virus. We are engaging in an interactive process with employees, customers and partners as needed to determine whether they have been impacted and what impact, if any, that will have on our operations going forward.

Mitigating Risks
To address the potential risk of virus spread among our employee and customer populations, we have taken the additional actions below:

• Ensuring all work sites are stocked with disinfecting products so all work tools and equipment can be sanitized daily or as needed throughout the day
• Asking residential customers and relocating employees whether they have traveled to virus hotspots or are exhibiting symptoms of the virus
• Allowing employees to work from home as needed if they are ill and/or part of a high-risk population for contracting the virus
• Limiting customers/vendor visits to our sites
• In situations where our employees are working on-site at a client location, we are fully complying with any and all local site guidelines put in place to mitigate risks
• In early “hot spot” markets such as Shanghai and Singapore, we initiated actions to have our employees work from home in support of our clients and transferees to mitigate their exposure in public settings

We are following guidance from the Center for Disease Control and the World Health Organization, as well as local country mandates, and will update you with any significant developments or impacts to our business.

Please find below a comprehensive response to the most common questions our customers have regarding our response to the outbreak.

If any of your company’s questions are not addressed in this document, please contact your Suddath account manager.

Sincerely,

Mike Brannigan
President & CEO, The Suddath Companies

COVID-19 Response: Frequently Asked Questions

Updated: March 10, 2020

What actions has your company taken to respond to COVID-19?

Coronavirus Taskforce
The Suddath Companies has formed a global cross-functional working group to lead our response to the evolving COVID-19 outbreak. The goal is to ensure the protection of our employees, our customers and the health of the overall business.

Travel Restrictions
Due to the rapidly evolving nature of this situation, we have chosen to limit company travel to that which is essential to support our clients. Employees are required to obtain executive approval before traveling for work and are advised to meet in person only if requested by a client/partner. For employees traveling on personal business, we have asked them to notify their immediate managers. Determinations about work or process changes will be made on a case-by-case basis, based on employees’ recent travel and symptoms, following guidance from the Center for Disease Control and the World Health Organization, as well as local country mandates.

Impacted Employees
At this point, none of our employees have been directly impacted by the virus. We are engaging in an interactive process with employees, customers and partners as needed to determine whether they have been impacted and what impact, if any, that will have on our operations going forward.

Mitigating Risks
To address the potential risk of virus spread among our employee and customer populations, we have taken the additional actions below:

• Ensuring all work sites are stocked with disinfecting products so all work tools and equipment can be sanitized daily or as needed throughout the day
• Asking residential customers and relocating employees whether they have traveled to virus hotspots or are exhibiting symptoms of the virus
• Allowing employees to work from home as needed if they are ill and/or part of a high-risk population for contracting the virus
• Limiting customers/vendor visits to our sites
• In situations where our employees are working on-site at a client location, we are fully complying with any and all local site guidelines put in place to mitigate risks
• In early “hot spot” markets such as Shanghai and Singapore, we initiated actions to have our employees work from home in support of our clients and transferees to mitigate their exposure in public settings

Are you experiencing or do you anticipate any disruption to your supply chain or other disruptions that could impact your ability to deliver services?

As a service provider, our people and our assets (trucks and warehouses) represent the core of our service delivery mechanism. Therefore, our primary disruption would be an outbreak of the virus in a facility or among our crews or support teams. At this point, we have not had any outbreaks at any of our locations. To mitigate the risk of infection, we implemented the actions delineated above and have also advised employees that if they have symptoms, to stay home, seek medical attention, communicate with their frontline manager and avoid contact with colleagues.

We are not experiencing any disruptions to our U.S. domestic supply chain at this time. To date, the only disruptions that we are seeing to our U.S. business have been customer-imposed, where certain customers are closing their offices or limiting vendor access to their campuses. We understand that our customers may decide to change or reschedule services due to their own needs related to the virus, and we will respect and comply with those changes as requested.

In highly affected markets such as China, Italy and, to a lesser degree, South Korea, we are seeing delays or limited availability of agent crews to provide in-market origin and destination services. Should these delays continue, it could impact the timeliness of supporting transferees in and out of those markets.

Concerning materials and supplies, we rely primarily on packaging and materials which are sourced directly in local markets, so we do not anticipate any impact to those materials at this time. The only exception is for moving blankets, which are primarily manufactured outside of the U.S; however, we have coordinated with our supplier to ensure we have ample supply to cover our operations. We will also opportunistically pre-purchase select materials and supplies if we believe there are emerging supply chain risks.

Regarding our government moving services, Transcom Europe has published a local message regarding a “stop” for Permanent Change of Station (PCS) moves in and out of Vicenza, Italy.

Will COVID-19 directly impact any of your service providers?

We are assessing daily for any impact to our service providers; however, we anticipate minimal impact, if any, due to the nature of our supply chain. We do not have any sole-source providers and typically work with multiple service providers for all contracted services, ensuring that we have ample coverage to service our customers.

The risks that we see with regard to our service providers are more market-based risks, where governments and businesses take broader measures to keep people at home to stop the spread of the virus, as we have seen in China and now in Italy. In these cases, we would expect to see impacts to our service providers and even our diverse supply chain would be impacted.

Our desire to keep our service providers financially healthy by continuing to use them to service our customers is a key component of our mitigation plan.

Do you anticipate any issues with continuation of normal operations in your business? Do you have mitigation plans in place to ensure you can meet your customer commitments?

At this point, we do not anticipate any disruption to our operations, beyond the potential risks detailed above. For many areas of our business, we use a mix of employees, contractors and temporary labor, which helps to prevent service disruptions. For our customer service and support functions, we operate from several hubs across the U.S. and around the world. Therefore, we can divert business to be handled by employees at other locations if one of our sites is impacted.

As noted above, we have taken precautions to keep our workplaces sanitized and are educating employees about how to protect themselves from contracting/spreading the virus, including but not limited to hand-washing instructions from the CDC and guidance on interacting directly with customers in person.

Do you have adequate stock of Personal Protection Equipment (PPE) that may be required when working in an infected site?

Yes, we are taking steps to ensure that our locations have appropriate PPE in the event that a site becomes infected.

What are your trigger levels for communicating and processing future changes in service levels/expectations if needed?

Our Coronavirus Taskforce is meeting weekly (and more often, if needed) to determine whether any actions need to be taken which would impact our operations. That team is also tasked with determining when/what needs to be communicated to our employees, customers and partners.

The well-being of our employees and customers is of utmost importance to us. In the event that we have an outbreak or issue in a particular location, we will notify customers in the affected markets as soon as practical.

Does your company have a pandemic response plan/business continuity plan?

Yes, The Suddath Companies maintains a pandemic response plan, which includes plans to adapt our business according to changing conditions, including but not limited to:

• Utilizing cloud-hosted applications to minimize site risk and ensure business continuity
• Allowing employees to work remotely as necessary
• Increasing server capacity to allow for additional remote workers
• Redirecting operations to alternate locations within our U.S. domestic and global hubs
• Redirecting inbound customer calls to alternate locations
• Modifying work activities based on threat levels

Has your company issued communications or conducted training regarding COVID-19?

Yes, The Suddath Companies is sending regular communications to our employees, with advisories regarding travel and business continuity plans. We are also taking the following steps to educate and prepare our workforce:

• Educating employees about preventative measures such as hand washing and site sanitation
• Advising moving crews about revised protocols for interacting with customers
• Providing FAQs to frontline managers to help them support their workforce and customers as the situation continues to evolve

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PARSIPPANY, NJ (June 30, 2020) — American Roll-On Roll-Off Carrier Group, Inc. (ARC) and its subcontracting partners today confirmed that the United States Transportation Command (TRANSCOM) has once again awarded Team ARC a multiyear contract to provide global relocation services for the Department of Defense (DoD) and U.S. Coast Guard. Team ARC, which was strategically assembled from leaders in the moving, logistics and technology industries, will provide turn-key, all-inclusive worldwide relocation services to Service Members, their families, and DoD civilians under TRANSCOM’s Global Household Goods Contract (GHC) (HTC711-19-R-R004).

During a protest to the Government Accountability Office (GAO) related to ARC’s original GHC award, TRANSCOM received additional information that it determined should have been considered in its original contract decision. On June 9 TRANSCOM announced it would take corrective action to evaluate this new information and conduct a review of ARC’s award. After GAO dismissed the protest and TRANSCOM completed its review, TRANSCOM confirmed its original April 30 decision and re-awarded GHC to Team ARC.

“Team ARC remains committed to our proposal to provide exceptional customer service to TRANSCOM and the Service Members,” ARC CEO Eric Ebeling said. “We look forward to getting started on GHC.”

About the Global Household Goods Contract (GHC)

Under the terms of GHC, a single commercial move manager has been appointed to oversee and be responsible for all activities that relate to the domestic and international movement and storage-in-transit of Household Goods (HHG). Team ARC will provide all personnel, equipment, facilities, tools, materials, supervision, and other items and services necessary to provide global HHG relocation services. GHC includes an initial nine-month transition period and the contract may run for over nine years if all options and awards are exercised by the Government.

About Team ARC

Team ARC was purposefully and strategically assembled from leaders in the moving, logistics, and technology industries to reduce the burden and stress on Service Members and their families. Team ARC’s component partners have served TRANSCOM since its inception and our Service Members and the military for more than 75 years. To address challenges that TRANSCOM and Service Members have experienced in HHG relocations, Team ARC committed to three program-specific priorities: Take Care of the Troops, Execute on GHC Intent, and Deliver on TRANSCOM’s Mission and Priorities. The simple phrase – Take Care of the Troops – is one of TRANSCOM’s five priorities and the “North Star” that guided Team ARC’s endeavors.

The major subcontracting partners in Team ARC include the following entities:

ARC Group provides global logistics and shipping services to the U.S. Government. ARC and its affiliates own and manage the largest U.S.-flag roll-on roll-off (Ro-Ro) fleet.

UniGroup is the parent of United Van Lines, the largest moving company in North America, and Mayflower Transit, the fourth largest moving company in North America.

Atlas World Group, the parent of Atlas Van Lines, founded in 1948, is the second largest moving company brand within the United States.

Suddath is a 100-year old logistics (local and global), corporate and residential, relocation company and is currently the single largest domestic and international U.S. Government and military HHG supplier.

The Pasha Group is a family-owned, diversified global logistics and transportation company serving military customers since 1947 and the Defense Personal Property Program since 1980.

Deloitte, the world’s largest professional services firm, brings fifty years of experience supporting DoD, Government agencies, and Fortune 500 commercial entities on complex strategy, IT, design, engineering and cybersecurity needs.

For information on Team ARC, please visit us at: HomefrontSolutions.com, or e-mail us at homefront@ARCshipping.com.

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Suddath was ranked No. 10 among midsize organizations. The list is compiled based on a comprehensive questionnaire regarding company offerings in categories such as benefits, career development, training and retention. In addition, IDG conducts extensive surveys of IT workers, and their responses factor heavily in determining the rankings.

“We are thrilled to receive this recognition as a leader in career opportunities for IT professionals,” said Chief Information Officer Len O’Neill. “In many ways, technological innovation is still in its early days for the moving and relocation industry. Employees at Suddath have the unique opportunity to not only make a meaningful impact at their own company, but also drive digital transformation in our industry.”

Suddath has been recognized several times recently for its contributions to technology, including winning the Digital Edge 50 International Technology Award for its proprietary Estimator technology and the CIO 100 Award for Industry Innovation for its industry-first technology, Tracker.

The global company was also recognized last year as the best place to work by The Florida Times Union and Void Magazine, as voted by its employees, customers and local communities.

“Our dedication to our core values – Trust, Innovation, Teamwork, Caring and Agility – make Suddath a place where employees feel like family,” said Chief People Officer Heather McBride Morse. “Beyond traditional corporate benefits, we take care of our employees through on-site health screenings and flu vaccinations, ergonomic workspaces, free health advisory services and a free employee wellness program, which helps employees focus on physical health, financial fitness, career development and community service.”

“As technology continues to evolve more rapidly than ever, attracting and retaining top IT talent to research, deploy and maintain that technology has never been more important or more challenging,” said Mark Lewis, VP Audience Development at IDG’s Insider Pro. “Companies that have earned a spot on the Insider Pro and Computerworld 2020 Best Place to Work in IT list share a common denominator: They create an environment that not only rewards workers with competitive compensation and benefits, but they also foster a spirit of diversity, social responsibility, training and innovation.”

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The deal solidifies the union between three Jacksonville-based companies after Suddath acquired Perdue, North Florida’s premier Steelcase dealer, in January of 2019. This further supports Suddath’s strategy to deliver comprehensive workplace design, furniture and technology solutions to the North Florida marketplace. The addition of a commercial technology services division will provide a seamless and complementary approach to Suddath’s existing office furniture dealership, Perdue, and position as America’s largest office mover.

Founded in 2016, Phase Integration offers a holistic approach for all commercial technology needs and delivers consulting, project management and managed services to Florida-based companies across the country.

“The market is thirsty for smart, connected and technologically-enabled workplaces,” said Mark Scullion, president of Suddath Workplace Solutions. “This acquisition will allow us to bring strategic value to our clients much earlier in the project lifecycle to support their IT infrastructure and workplace technology needs.”

Phase Integration will continue to provide commercial technology solutions to its existing clients and will operate as part of Suddath’s national project management business to support customers with commercial technology needs across the country. Phase Integration will integrate into Suddath’s Perdue locations in Jacksonville and Tallahassee.

“We are confident that this talented team will establish us as the thought leader for workplace technology best practices in North Florida. In addition, this capability expansion presents another opportunity for our customers to enjoy additional savings and simplicity related to consolidating all of their business relocation needs with one highly capable provider versus the myriad of vendors often needed today to plan, furnish, connect and relocate a business. We are focused on streamlining all of those things and being a complete program solution for our clients.” Scullion said.

This acquisition expands Suddath’s capabilities into audio visual solutions, structured cabling, lighting and control, sound masking and other workplace-related technology project management, further establishing the organization as an innovative industry leader.

“As a leader in full-service commercial technology solutions, we are thrilled to have the opportunity to become part of the Suddath organization,” Jay Morris, president and founder of Phase Integration said. “We pride ourselves in the unique way that we solve technology challenges for our customers. With Perdue as a leading North Florida office furniture dealership and Suddath as America’s largest and most innovative commercial mover, we are honored to be part of the combined organization. This opportunity to bring truly integrated solutions to the marketplace is very exciting.”

Vince McCormack, president of Perdue, added, “We are elated that Phase Integration will be joining the Suddath Companies and enhancing Perdue’s architecture, furniture and technology workplace strategy. We are planning to integrate the products into our newly renovated showroom to provide our customers a great example of how their spaces can work harder and more effectively.”

About The Suddath Companies

The Suddath Companies was established in 1919 and has grown into a nearly $600-million global transportation, relocation management and logistics company, serving 150 countries with more than 30 locations and 2,200 employees around the globe. As America’s largest commercial mover, Suddath leads the industry in innovation with two proprietary, award-winning technology applications. Learn more at suddath.com.

About Phase Integration

Since 2016, Phase Integration has provided a holistic approach for all commercial technology needs to Florida-based companies across the country. By leveraging our industry expertise and extended professional network, we deliver better solutions for consulting, project management and managed services. We act on our clients’ behalf to give the best unbiased product recommendations and system designs, as well as the most cost-effective options to meet any budget. Taking a unique approach to traditional commercial technology projects, we invest in understanding each organization’s culture and segmenting complex projects into easily managed phases tailored to how they are doing business to create a better experience with better results. Learn more at phaseintegration.com.

About Perdue

Perdue, Inc., a Suddath Company, is Northeast Florida’s premier Steelcase dealer providing turnkey office furniture products and design services since 1916. Perdue helps businesses enhance performance by providing the latest methodologies in industry trends, a full range of services and modern technology tools for office furniture and design. Rooted in Jacksonville, Fla., Perdue was recently acquired by fellow Jacksonville based, 100-year-old company, The Suddath Companies. As the largest commercial mover in the U.S.A., the new partnership with Suddath provides Perdue customers with complete solutions to plan, furnish, relocate and support their ongoing business needs. Please visit perdueoffice.com to learn more.

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“The new suddath.com reflects our goal to be the easiest moving and logistics company to work with. The site was designed with the customer in mind, incorporating user feedback and customer insights,” says Silvio Cavaceppi, senior vice president of marketing for Suddath. “It is now easier than ever for visitors to interact with the site, whether that’s for exploring our services, finding branch and location information, getting a quote, searching career or driver opportunities or just learning more about our company.”

The new website features the following enhancements:

• Improved navigation and user experience. The reconfigured navigation streamlines the customer journey for residential and business visitors, making it easier for users to find the services they’re looking for – without being distracted by content that’s not relevant to them.

• Richer, engaging content. The site contains a wealth of new content, providing visitors all the information they need at their fingertips. This includes a heavy focus on helpful videos, case studies, blogs, tips, reviews and other forms of content, helping customers plan and make better decisions to meet their needs.

• A vibrant new design. Suddath’s recent brand refresh is reflected throughout, reflecting the company’s values of teamwork, trust, innovation, caring and agility. The responsive design adjusts to any size screen – mobile or desktop – while proprietary imagery showcases the company’s services, locations and employees.

“With our new flexible website platform in place, we can adjust quickly to changing customer needs,” says Cavaceppi. “We will continue to track site analytics and listen to customer feedback to keep our content fresh and deliver a superior user experience for all our visitors.”

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These bright students were chosen based on their exceptional academic performance, demonstrated leadership, participation in school and community activities and work experience, as well as their educational and career goals.

2020 Richard H. Suddath Scholarship Recipient: John Mallari
John Mallari is the son of Hilda Mallari, Material Handler for Suddath Logistics, working onsite for a client in Jacksonville, FL. John is a senior at Stanton College Preparatory High School in Jacksonville, where he holds a 4.0 GPA. He will begin college this fall at University of Central Florida in Orlando, majoring in mechanical engineering, and intends to pursue a master’s degree in mechanical engineering upon graduation. “One of the key figures that got me into engineering is Mark Rober, former NASA engineer, who now makes fun and educational engineering videos on YouTube,” says John. “I hope to learn my way to building my own machines and invent something new, crazy, and useful, all the while having fun making it.” John is a member of the National English, National Latin, National History Scholars and Science National Honor Societies. He is the Co-Editor-in-Chief for the IB Literary Magazine, the Public Relations President for the Stanton Spoken Word Group: The Expressionists, the Senior Altar Server at Holy Spirit Catholic Church and was the Stage Manager for Stanton’s Night of One Act Plays.
 

2020 A. Quinn Bell Scholarship Recipient: Yvonne Huynh
Yvonne Huynh is the daughter of Charlene Nguyen, Billing Manager for Suddath San Jose. Yvonne is a senior at Milpitas High School in Milpitas, CA, where she holds a 3.91 GPA. She will attend University of California: San Diego in the fall, majoring in urban studies and planning. While in school, she plans to complete an internship focused on urban planning for housing and pursue a master’s degree upon graduation. “Growing up in the Bay Area during the age of the internet, I was able to see firsthand how communities and cities changed along with the integration of technology. Although it brought more job opportunities in the Silicon Valley, my community and many others became increasingly more difficult to live in, and were displaced due to the housing crisis,” says Yvonne. “My career goal is to improve the housing crisis in my community as well as create a strong and supportive environment for future generations.” Yvonne served as Treasurer and Board Member of the National Honor Society, Secretary and Treasurer of the Film and Motion Studio society, and has experience working for the City of Milpitas.
 

2020 Barry S. Vaughn Scholarship Recipient: Dalton Shifflett
Dalton Shifflett is the son of Lynne Shifflett, Import Specialist II for Suddath Logistics in Dulles, VA. Dalton is a senior at Frederick High School in Frederick, MD, where he holds a 3.95 GPA. He will attend Shippensburg University of Pennsylvania in the fall, majoring in early childhood education and minoring in coaching. “I went to school with kids who did not have the support system needed to pursue their career and athletic goals,” says Dalton. “I want to use the skills I gain in college to help kids who need someone to look up to when facing difficulty as they try to reach their goals.” Dalton is captain of his high school varsity soccer team, state cup finalist for the FC Frederick Soccer Club, coaches for the Middle School Summer Soccer League and Golden Mile Soccer Program and works as the USSF Grade 8 Referee. He is also a member of several organizations, including National Society of High School Scholars, PJ’s With a Purpose Club, FHS Booster Club, Safe & Sane and Young Life.
 

Congratulations to John, Yvonne and Dalton, as well as their parents, on this incredible achievement!

About the Scholarships
Each year, Suddath awards three scholarships to graduating seniors of current employees. These scholarships were created to honor the commitment, dedication and achievements of our former leaders during their years at the helm of The Suddath Companies. Each scholarship provides up to $12,000 in annual tuition, books and fees for undergraduate study at a college or university. Since 1990, Suddath has awarded a total of 49 scholarships.

• Richard H. Suddath Scholarship: Established in 1990, The Richard H. Suddath Scholarship was created following Richard “Dick” Suddath’s 1989 retirement as Chairman of the Board of The Suddath Companies. Dick, the son of founder Carl Suddath, was instrumental in growing the company from a small, local moving company to a regional leader.
  
• A. Quinn Bell Scholarship: Established in 2005, The A. Quinn Bell Scholarship was created following Quinn Bell’s 2005 retirement as president and CEO of The Suddath Companies. Quinn was with Suddath from 1968 to 2005 and led Suddath during some of the company’s greatest periods of growth and expansion.
  
• Barry S. Vaughn Scholarship: Established in 2015, The Barry Vaughn Scholarship was created following Barry Vaughn’s 2015 retirement as president and CEO of The Suddath Companies. Barry joined Suddath in 1974 and assumed the CEO position in 2003. He continues to represent Suddath in various industry leadership positions and is currently the vice chairman of The Suddath Companies’ Board of Directors.

The post Announcing the 2020 Suddath Scholarship Winners appeared first on Suddath.

“Suddath deeply respects the service of our military families, and we are committed to honoring their service by delivering an improved move experience,” said Michael Brannigan, President and CEO of The Suddath Companies. “With more than 100 years in the moving industry, Suddath will leverage our proven experience and capabilities moving military families to support our Team ARC partners, helping to ensure that our service members receive the highest level of service and care possible.”

Under the GHC, a single commercial move manager has been appointed to oversee activities relating to the domestic and international movement and storage-in-transit of household goods. Team ARC will provide all personnel, equipment, facilities, tools, materials, supervision and other items and services necessary to provide global household goods relocation services. Team ARC’s GHC efforts and coordination will be powered by Homefront, an integrated, state-of-the-art commercial technology platform designed to reduce the burden and stress on service members and their families. The GHC includes an initial nine-month transition period that, assuming there are no delays during the protest period, will commence in May 2020. The GHC may run for over nine years if all options and awards are exercised by the government.

Team ARC was purposefully and strategically assembled from leaders in the moving, logistics, and technology industries to reduce the burden and stress on Service Members and their families. Team ARC’s component partners have served TRANSCOM since its inception, and our service members and the military for more than 75 years. To address challenges that TRANSCOM and service members have experienced in household goods relocations, Team ARC committed to three program-specific priorities: (1) Take Care of the Troops, (2) Execute on GHC Intent and (3) Deliver on TRANSCOM’s Mission and Priorities. For information on Team ARC, please visit: www.homefrontsolutions.com, or e-mail homefront@ARCshipping.com.

Prior to the new GHC contract, Suddath has helped 30,000 military members and their families relocate in the U.S. and internationally each year. Backed by more than a century of experience, Suddath is dedicated to making military permanent change of station (PCS) moves as smooth as possible for service members and their families.

The post Suddath and Consortium of Industry Suppliers Awarded $7.2B Global Household Goods Contract appeared first on Suddath.

Chinese authorities have extended the Chinese New Year holidays until February 3rd and for some locations, February 10th. This extension will affect all government bureaus, as well as state-owned and privately-owned businesses. It will also have an impact on customs and port operations, causing potential closures or delays, which in turn could impact our customers’ shipments.

We have identified shipments that may be impacted and will be communicating directly with our clients on identified concerns with timing and/or cost impacts.

Suddath will continue to monitor this fluid situation very closely and update our clients and partners of any disruptions to the supply chain as the situation develops.

If you have any questions or concerns during this time, please reach out directly to your account manager, or email communications@suddath.com.

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CALIFORNIA (Dec. 10, 2019) – In October, California Governor Gavin Newsom signed into law the Employee and Independent Contractors Bill, also known as AB 5, without an exemption for owner-operators.

The new bill will go into effect Jan. 1, 2020, and makes the classification of workers as independent contractors very difficult in California.

Read the fact sheet providing more information about AB 5.

While we are disappointed by the passage of this legislation in its current form, we remain committed to serving your needs in California. Significant change will be required, as our business has thrived for many years from contracting with professional, independent owner-operators to service our customers in partnership with our agents. While it is early, it is reasonable to expect these new requirements will disrupt existing pricing structures. We will continue to monitor these developments and will be in contact once we have fully evaluated the impact to our business.

Click here to read our Frequently Asked Questions document.

If you have any questions, please contact your Suddath account manager.

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“Philanthropy is a large part of the foundation our company was built on,” said Dick Eschbacher, president and general manager of Suddath Jacksonville. “We’re proud to do our part to help those in need in our community, and this event will make a huge difference, keeping them warm this winter.”

The sweater drive runs through November 30, and collects gently-used sweaters, jackets and blankets. The cold-weather items will be donated to designated nonprofits in Duval, Clay, St. Johns and Nassau counties.

“Each year, WJCT honors the legacy of Fred Rogers with the Mister Rogers’ Neighborhood Sweater Drive,” explained David McGowan, president and CEO of WJCT Public Media. “We encourage everyone to embrace the neighborly spirit and donate a sweater or jacket in support of those in need throughout our community.”

Last year, the generous people of the Jacksonville area donated more than 10,000 sweaters and other items to this cause. Suddath will be using its moving trucks for collecting donated items, as well as delivering them to the nonprofits. Items can be dropped off at all participating locations.

For more information, please visit www.wjct.org/events/community/sweaterdrive/.

DONATION DROP-OFFS

Suddath
815 S Main St, Jacksonville, FL 32207
8743 Western Way, Jacksonville, FL 32256
11001 Pritchard Road, Jacksonville, FL 32219
5 W Forsyth Street #100, Jacksonville, FL 32202

Vystar
All Jacksonville and Orange Park Vystar Locations

WJCT
100 Festival Park Avenue, Jacksonville, FL 32202

Tom Bush Family of Dealerships
9850 Atlantic Blvd, Jacksonville, FL 32225
9750 Regency Square Blvd, Jacksonville, FL
9875 Atlantic Blvd, Jacksonville, FL 32225
9881 Atlantic Blvd, Jacksonville, FL 32225
9910 Atlantic Blvd, Jacksonville, FL 32225
9876 Atlantic Blvd, Jacksonville, FL 32225
6916 Blanding Blvd, Jacksonville, FL 32244
6914 Blanding Blvd, Jacksonville, FL 32244

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“We are pleased to welcome Jana to our Suddath family,” said Gavin Bosco, vice president of household goods sales. “She has extensive experience in the relocation industry cultivated with invaluable knowledge and expertise across many different areas. I know that Jana will be a great asset to our team.”

Lowenstein brings more than 25 years of expertise in the relocation industry to Suddath, with previous experience in real estate, mortgage, transportation, client services and operations. Through her past leadership positions, she has gained a wealth of knowledge and insight that make her uniquely capable of navigating successfully through cyclical real estate, mortgage lending conditions and changes in the household goods industry.

Lowenstein is based out of Minnesota and holds several certificates and licenses, including a Missouri Real Estate License, Certified Relocation Professional designation from Worldwide ERC, Minnesota Real Estate and Broker’s Licenses, Global Mobility Specialist designation and a Global Mobility Specialist-Talent Mobility certification. Lowenstein is also involved in the local community. She is a member of the local Minnesota Employee Relocation Council, where she serves on the Conference Planning Committee. She is also an active volunteer, dedicating her time to HopeKids, Retrieve a Golden of the Midwest, Support for People with Oral, Head and Neck Cancer and Sports Minneapolis.

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Suddath, founded and headquartered in Jacksonville, has taken the Bold City Best Moving Company award the past three years, winning the same title in 2017 and 2018.

“We are very honored to once again be voted Jacksonville’s best moving company,” said Dick Eschbacher, president and general manager for Suddath’s Jacksonville branch. “It’s extra special to win it as we celebrate our 100th year in business. The award reflects the personal care and relentless focus we have always placed on our customers. We work tirelessly to ensure they have the best possible experience, whether they are moving their home or relocating a business.”

Suddath has been selected as a finalist for Best Place to Work for the past three years, winning the overall top spot in 2017 and 2019.

“It takes the best people in the business to deliver the superior customer experience our customers have come to expect in the 100 years we’ve been in business,” said Heather McBride-Morse, Suddath’s chief people officer. “We know that having happy, empowered employees leads to happy customers. I’m very proud that we have grown into an innovative global company, while still maintaining the close and caring family environment on which this business was founded a century ago.”

Suddath was also a finalist for ‘Best Storage Facility,’ an award it won in 2018, while its recently-acquired office furniture and design services firm, Perdue, Inc., was awarded ‘Best Interior Design.’

The post Suddath Voted 2019 Best Moving Company and Best Place to Work appeared first on Suddath.

Suddath^® Van Operator JC Rivera and crew member Gustavo Reyes made multiple trips to West Palm Beach and Ft. Pierce, Florida to pick up supplies and donations that were loaded onto a barge being transported to Freeport. The 600-ton barge is making back-to-back trips delivering much-needed pallets of supplies to help local residents.

The team in South Florida is continuing its efforts, partnering with United Way of Broward County, Feeding South Florida and Broward County Public Schools. The team is continuing to pick up and deliver supplies, including much needed medicines.

“Our friends and neighbors in the Bahamas suffered catastrophic losses during Hurricane Dorian. Suddath wanted to step up, commit resources and do our part to aid the recovery,” said Nick Christian, Vice President and General Manager, Suddath Ft. Lauderdale.

“Over several days, we loaded critical, time-sensitive supplies including medicine, food, generators and water purification units – from donation collection centers and delivered them to sea barges, consolidation warehouses and airports for transport.”

Fort Lauderdale’s efforts are part of Suddath’s larger company-wide commitment to disaster relief.

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“We’re excited having someone of Steve’s experience and expertise join our team,” said Gavin Bosco, vice president of household goods sales. “He fits into Suddath’s corporate culture perfectly with his consultative sales approach and his reputation for integrity. Steve’s strong relationships and knowledge of the California market will be invaluable as we continue expanding across the western region.”

Brock brings more than 13 years of experience in the relocation industry, fueled by a passion for service excellence and integrity. He previously worked for a leading corporate housing company responsible for sales execution in the San Francisco marketplace and is an active member of the Bay Area Mobility Management (BAMM), and the relocation services industry trade group Worldwide ERC. Brock holds a bachelor’s degree in psychology and business from Sonoma State University.

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Office Closures
The locations below remain closed, but will reopen on Thursday, September 5:

• Jacksonville, FL – all locations
• Melbourne, FL
• Orlando, FL

We are continuing to closely track forecasts and will keep customers updated on any other potential office closures or service cancellations.

Clients
If you have concerns or questions about how this may impact your business, please reach out to your account manager.

Residential and Military Transferees
Our move coordinators will keep you updated and reach out if your move needs to be rescheduled due to weather conditions. You may also reach out to them any time with questions or concerns.

At Suddath, safety and quality remain our top priorities, especially during times of crisis. Our focus throughout this storm will be on ensuring that our employees, customers and partners remain informed and safe.

The post Hurricane Dorian Update appeared first on Suddath.

McBride-Morse has a proven track record of driving the talent agenda, bringing with her 20 years of experience helping organizations to grow, both organically and through mergers and acquisitions. She has a passion for creating a top-tier employee experience and a signature motto of “making Monday the best day of the week.”

Most recently, she was the vice president of human resources at Fiserv, a global financial technology firm. While there, she created an operating model for the start-up international business unit, in addition to supporting the alignment of the employee and client experience. Before that, she worked in human resources at several premier global Fortune 500 organizations, including Raymond James Financial, Jabil Circuit, Honeywell and Eaton.

McBride-Morse succeeds Elizabeth Spradley, who is retiring after 31 years on the Suddath team.

“Elizabeth has been instrumental in developing Suddath’s culture and employee experience,” said Michael Brannigan, president and CEO of The Suddath Companies. “Through Suddath’s growth and change over the years, Elizabeth has been a constant, keeping our employees engaged, productive and happy. We are grateful for all her contributions, as well as for her cheerful personality. Her presence will be greatly missed.”

Spradley served as Suddath’s senior vice president of human resources since 2003. Starting at the company in 1988 as personnel director, she has seen the company grow from a local Florida household goods company with 275 employees to a global moving, logistics and relocation firm with over 1,750 employees worldwide. Through her tenure, her roles included developing and managing various benefits strategies, policies and programs. Spradley’s colleagues described her as an enthusiastic spokesperson for Suddath’s energetic, team-oriented culture.

“Though Elizabeth left large shoes to fill, we are confident with Heather’s extensive experience and passion, that she will transition into the role seamlessly as we continue to prioritize and progress our employee experience and talent management goals,” said Brannigan.

Photo from left to right: Heather Mc-Bride Morse and Elizabeth Spradley

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For every Jaguars home game this year, Suddath will select at random up to four active military members from the United Service Organizations (USO) seating section of TIAA Bank Field and upgrade their tickets to premium seats in the West Club section.

Northeast Florida’s strong military presence has a significant cultural and economic impact on the region, providing stability and diversity within the local community. The area has about 75,000 active duty, reserve and civilian personnel, accounting for 14% of the community workforce.

Area military installations such as Naval Air Station Jacksonville, Naval Station Mayport, Kings Bay Naval Base, Camp Blanding Joint Training Center, Naval Aviation Depot Jacksonville and Marine Corps Blount Island Command provide employment to thousands of active duty, reserve and civilian men and women.

Suddath relocates more than 30,000 military members and their families nationwide and internationally each year, and regularly gives back to organizations that support the military, such as Wounded Warrior Project and K9s for Warriors. Suddath is excited to be involved in this sponsorship that supports Jacksonville’s military members and their families.

Click HERE to watch footage of the first “Military Move of the Game” and be sure to look for Suddath on the Jaguars’ giant LED scoreboard screens at all the home games this season.

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The #1 in the 904 contest is a reader poll which highlights the best in Jacksonville from restaurants and retail stores to businesses and services. Suddath is proud to receive this recognition and grateful to its customers in North Florida for voting it among the favorite businesses and employers in the region.

Suddath, founded and headquartered in Jacksonville, received similar recognition this year from The Florida Times Union, winning ‘Best Moving Company’ and ‘Best Place to Work’ in its 2019 Bold City Best contest.

Suddath is also proud that Perdue, Inc., its office furniture and design services firm, was awarded ‘#1 Office Design’ by Void. Perdue also won the 2019 Bold City Best award for ‘Best Interior Design’.

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The EMMAs celebrate innovation, hard work and best practice. Held on Thursday, May 23, at the Marriott City Center Hotel in Dallas, Tx., the gala awards ceremony recognized significant achievements in the global mobility industry.

Suddath^® has had the distinct honor of winning International Moving Company of the Year five times in the past seven years: in 2012, 2014, 2016, 2018 and again this year, in 2019. The award highlights Suddath’s positive impact on our clients and their assignees, innovation and cost management and dedication to quality.

The independent judging panel for the EMMAs, made up of industry experts, had this to say about Suddath’s award entry: “Really strong – great innovations and strategy. The port tour [Suddath hosted last year] to show clients the shipping/customs process is genius. Quality of communication with clients is also impressive.” Account Manager Allie Helman and Global Sales Executive Dan Hoolwerf accepted the award on behalf of the team.

We are also happy to share that our global relocation company, Sterling Lexicon, was also recognized at the event, coming in “Highly Commended” for the EMMA for Relocation Management Company of the Year. Last year, Sterling Lexicon won the EMMA for Outstanding Corporate and Social Responsibility Initiatives.

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Hosted by Relocate Global, the annual awards gala recognizes “shining stars” in global mobility for their creative and innovative contributions to the industry.

Suddath was shortlisted for this award last year and is proud to be among an elite group of winners this year, selected from over 60 entries. The award highlights Suddath’s excellence in people management, resource management, agility, innovation and value-add initiatives.

“It’s an honor to be named Best International Removals Provider,” said Daniel Lawrence, senior director of strategic development. “This award is a testament to the quality of our services and our global partners, as well as the excellent customer service that our team members deliver every day. Thank you to Relocate Global for this distinction.”

Simon Davies, director client solutions, accepted the award on behalf of the entire Suddath team.

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While St. Pete Moving & Storage becomes part of The Suddath Companies, it will continue operating under its own highly respected name. Together, they will provide a deeper product line to serve customers in the Tampa, St. Petersburg and Clearwater markets.

As a Mayflower agent, St. Pete Moving & Storage provides customers access to one of the most recognized names in residential moving. Like Suddath, which is celebrating its centennial this year, St. Pete has a rich history, serving the moving and storage industry for over 50 years. The acquisition is also a strong cultural and business fit, as the two companies share common values and a deep heritage as family-owned businesses.

“I’m proud of the outstanding service St. Pete Moving & Storage provides to our market, and for the growth we have had over the years,” said Biff Baker, whose parents founded the business in the 1960s. “I’m pleased that this legacy will continue under the new Suddath ownership, which will bring new investment and resources to the business.”

Frank Senatore, president of Suddath’s Moving & Storage division, added, “St. Pete has always had a tremendous reputation in the market, and we are confident and committed to ensuring that customers will continue to enjoy the high level of service they have always received. By bringing it together with our existing Suddath operations, we combine to form an even stronger team.”

The St. Pete and Tampa Suddath branches will both report to JP Eschbacher, vice president and general manager of Suddath’s Tampa area business.

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The Think Relocate Awards, hosted by Relocate Global, recognizes the success and contributions of global mobility professionals and organizations around the world.

Suddath is proud to have been shortlisted for this prestigious award for the second year in a row. We thank Relocate Global for this opportunity and wish the best of luck to the other shortlisted companies and individuals.

Relocate Global is a multimedia publisher that provides news and thought leadership for global mobility professionals and relocating families. Their Gala Awards Dinner will be held on Wednesday, May 15th at the St Pancras Renaissance Hotel in London.

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The Master Brokers Forum was established in 1993 and is an exclusive organization composed of South Florida’s top residential real estate professionals.

Nick Christian, Vice President and General Manger, Suddath Fort Lauderdale and Gavin Bosco, Vice President, Household Goods Sales, B2C & B2B spoke at the event as well.

“We talked about who Suddath is, our 100-year company history, and what we do for our partners and clients,” said Christian. “We all have clients who are in an emotional limbo. It’s emotional to buy or sell a house, and it’s emotional to move your home. We can relate, and it resonated with this group, who realize that to become established in the industry and perform your peak service for customers, you have to understand how people cope with those life changes.”

The theme of the night was, “How are top millennial real estate agents #crushingIt in South Florida?” and the event focused on the impact of video marketing, social media and upcoming real estate industry disruptors.

On this topic, Christian and Bosco spoke about Suddath’s virtual survey option for customers, which allows them to use their mobile devices to do a home walkthrough and get an accurate moving quote.

“There was a high level of interest in technology and innovation, and what differentiates Suddath beyond the typical moving combination of boxes, labor and trucks,” Christian said.

This event was the beginning of a hopefully long and productive relationship with the group, he added.

“We hope to continue our partnership with Master Brokers Forum through additional sponsorships. Our intention is to build a lasting relationship based on our mutual drive to innovate and care for the customer,” Christian concluded.

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FEM’s annual Expatriate Management & Mobility Awards (EMMAs) celebrates significant achievements and best practices in the global mobility industry. Suddath was proud to win the EMMA for International Moving Company of the Year last year in 2018, as well as on three other occasions in 2012, 2014 and 2016.

We are also happy to share that our global mobility division, Sterling Lexicon, has been shortlisted for the Relocation Management Company of the Year award. Sterling Lexicon was shortlisted for this award last year and was the winner of the 2018 FEM EMMA for Outstanding Corporate and Social Responsibility Initiatives.

Thank you to FEM for your consideration and best of luck to our fellow shortlisted companies.

The EMMAs winners will be announced on May 23^rd at the FEM Americas Global Mobility Summit in Dallas, Texas. The full EMMAs 2019 shortlist can be found here.

For updates and more information about Sterling Lexicon, please visit sterlinglexicon.com.

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The innovation and change team will work to develop leading-edge technology, create enhanced communication solutions and drive process efficiencies, making the relocation experience easier, more effective and more efficient for customers.

“The creation of this new team, led by Rob, reflects our commitment towards innovation in technology and throughout our business,” said Michael Brannigan, chief executive officer. “A core tenet of our business strategy is optimizing how people, technology and services work and function together. We have a talented and experienced team of caring mobility professionals who execute daily to deliver end-to-end mobility solutions around the globe. The innovation and change team will bring additional focus on delivering world-class digital and communication solutions to our clients and partners to deliver happy, productive people.”

Rob brings with him 30 years of experience in the global mobility industry along with an extensive background in technology for the global mobility industry. In addition to leading the innovation team, Rob will focus on client implementation and global process improvement using lean strategies.

Len O’Neill, chief information officer, commented, “We are very fortunate to have Rob lead this critical function. He brings a wealth of experience in developing and deploying leading-edge global mobility solutions. We look forward to having Rob work together with our business teams to drive market-leading, technology-enabled services that will take customer experience to the next level.”

“We want to be the easiest company to do business with for our clients and their transferees,” added O’Neill. “By developing lean process solutions, together with owning technology development and the initial implementation of our clients as our first touchpoint, Rob will be able to bring significant value for our customers.”

For updates and more information about Sterling Lexicon, please visit sterlinglexicon.com.

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“Clients can expect to experience the best of both companies – a total solution for all of the planning, furniture and moving needs a business has when contemplating re-engineering or relocating its workplace,” said Mark Scullion, president of Suddath Workplace and Commercial Services. “Customers now have more options for bundling furniture and services for greater cost savings, convenience and efficiency.”

The acquisition of Perdue, the only distributor of Steelcase products located in Jacksonville and Tallahassee, gives Suddath’s clients in these markets access to the world’s leading office furniture manufacturer. Steelcase leads the office furniture industry with insight-led design and services that create inspiring, people-centered workplaces, boosting productivity and employee engagement.

“We know that furniture can significantly impact the way a company operates,” said Scullion. “Now, besides using the latest technology to reduce the stress and improve the efficiency of office relocations, we will help clients create and support workplaces that boost creativity, increase productivity and support employee recruitment and retention.”

By leveraging the size and strength of Suddath, the acquisition will allow Perdue to expand offerings and provide new innovative, turnkey solutions to Jacksonville and Tallahassee customers. Perdue designs and outfits customized workplaces for a diverse range of clients, from banking and finance to healthcare, higher education, insurance, nonprofit, professional services, manufacturing, real estate, service and technology.

Suddath’s existing office furniture dealership, located in Jacksonville, will be consolidated into the Perdue brand, and will operate from Perdue’s current Jacksonville and Tallahassee locations.

“As we wrap up one of our best years ever, we are thrilled to have the opportunity to become part of the Suddath organization,” said Vince McCormack, president of Perdue, Inc. “It’s the perfect time for Perdue to reach beyond our current potential and continue to grow in North Florida.”

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Suddath earned the award with its Estimator platform, a patented technology used in its Workplace and Commercial Services business line. The platform, created by Suddath’s in-house developers in partnership with Feature[23], significantly improves the customer experience while simultaneously reducing the company’s administrative costs by over 20 percent, and is credited for a 15 percent growth in conversions. Estimator delivers a lean, standard, digital customer experience for project proposals, providing instant digital calculations based on highly accurate, well-tested, patented technology and algorithms. The results are so accurate, Suddath certifies them with a guarantee. 

“It’s an honor to be recognized as a top-50 worldwide leader in innovation,” said Mike Brannigan, president and CEO for The Suddath Companies. “Suddath’s ability to digitally deliver information to our customers, partners and colleagues is a game-changer in the commercial logistics industry. Our Estimator platform gives us the digital edge in delivering an enhanced customer experience, gaining market share and winning in a highly competitive marketplace. This is transformative not only for our bottom line, but especially for the customer experience.”

Commercial move estimates were previously conducted by the salesforce and administrative staff, a process that was manually intensive, could take several days, relied heavily on tribal knowledge and resulted in inconsistent proposals. Thanks to Estimator, proposals are now standardized, digitally streamlined and – most importantly – produced immediately for customers. The Suddath salesforce enthusiastically embraced the technology because it freed them to focus on what they do best: providing solutions for customers and conversions. Customers appreciate the platform because it allows them to make informed decisions with quick, paperless proposals with guarantee-worthy results. 

“Innovation is a core value at Suddath. We will continue to find creative ways of maximizing the business benefits of technology, pushing the limits, and setting the standard in our industry for digital advancement.”  said Len O’Neill, chief information officer for The Suddath Companies. “We are honored to be recognized as a Digital Edge technology leader. Our clients, business leaders and technology partners collaborated in the design, development and delivery of Estimator – this was truly a team effort.”

Added Anne McCrory, group vice president, customer experience and operations, events, and chair of the Digital Edge and AGENDA19 conference: “This year’s class of Digital Edge 50 winners showed a wide range of sophisticated projects. Some involved complete process changes for agile development and innovation, while others empowered new types of customers or employees.” 

Suddath and the other 49 recipients will receive the Digital Edge 50 award at a conference March 18-20 at the Sawgrass Marriott Golf Resort & Spa in Ponte Vedra, Florida. 

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This isn’t the first time the two organizations have partnered together. Suddath is the official transportation provider for K9s For Warriors and provided its main campus office furnishings and design. When it came time to expand, K9s For Warriors sought Suddath Office Furniture, a division of Suddath Workplace Solutions and Commercial Services, as its partner of choice to design and furnish its new space.

Photo from left to right:
Front row
Scott Kelly, President of Suddath Government Services
Elizabeth Spradley, Senior Vice President of Human Resources
Len O’Neill, Chief Information Officer
Mike Brannigan, President and CEO
Back row
Steve Suddath, Chairman of the Board
Mark Scullion, President of Suddath Workplace Solutions and Commercial Services
Frank Senatore, President of Suddath Moving & Storage
Silvio Cavaceppi, Vice President of Marketing and Communications

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As Suddath’s top executive, Vaughn grew revenue by nearly 300 percent, marking one of the most significant periods of global expansion and profitability in Suddath’s nearly 100-year history.

Vaughn is engaged and active as an industry influencer and has served on the UniGroup board of directors since 2004. Most recently, he chaired the Technology & Innovation Committee, and served on the Executive Committee and the Risk & Compliance Committee. Vaughn also participates in the FIDI Global Alliance network of international movers, Overseas Moving Network International (OMNI) and, most notably, in leadership positions with the American Moving & Storage Association (AMSA) as chairman of its Government Affairs and Government Traffic committees and serving on the Executive Committee.
 
“Barry’s 45 years of leadership experience in the industry provide him with deep insights that will help him tackle the challenges that face both UniGroup and our industry,” said Mike Brannigan, CEO of Suddath. “I’m confident that with Barry assuming the role of chairman and partnering with UniGroup’s new president and CEO Marc Rogers, UniGroup has the leadership necessary to create a bright future for the van line and the agency family.”
 
Vaughn will continue to serve as vice chairman of the Suddath board of directors as he takes on his new role as UniGroup chairman. Vaughn served as the CEO of the Suddath Companies for 12 years, and he served on the UniGroup board for the past 14 years. He has been a leader in the industry for over 45 years.

For more information about Suddath, please visit our website.

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Suddath is a family-owned global moving, commercial moving, relocation management, distribution and logistics company headquartered in Jacksonville, Florida and is responsible for over 50,000 moves a year.

“Thank you to the people of Northeast Florida and Southeast Georgia for voting us your Best Moving Company and Best Storage Facility,” said Frank Senatore, president of Suddath Moving and Storage. “We are humbled by your support. This could only be possible because of the high-quality people of Suddath who always put customers first and take their jobs personally. We have the best employees a moving and storage company could want, and we are proud of them. Thank you to our people who make us the best every day.”

“We are truly honored to receive this recognition, particularly given the caliber of companies here in the area,” said Mike Brannigan, president and CEO for The Suddath Companies. “The credit for this award belongs to our employees who make this company a world-class organization and work tirelessly in support of our customers, our community and their fellow employees. Our strong dedication to our core values of integrity, trust, innovation, commitment and teamwork is what sets us apart. Suddath turns 100 years old next year, and it’s the commitment of our outstanding employees that has driven us for generations. We want to thank our customers and partners for choosing us in this public vote and are humbled by their enthusiasm and support. Thank you to so many people who make Suddath the best.”

Pictured from left to right:
Nate Bister, operations manager at Suddath Jacksonville Branch
Johna Apter, branch office manager at Suddath Jacksonville Branch
Dick Eschbacher, president and general manager at Suddath Jacksonville Branch
Walter Myers, senior vice president, Suddath Moving and Storage

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Chief Commercial Officer Mark Burchell sat down with FIDI Focus, an international moving industry magazine, to talk about how the expanded network will impact the organizations, including Suddath.

“Most of the partners we deal with see this as an opportunity for increased business in terms of Suddath’s accelerated organic growth in global moving services, and expanded DSP [destination service provider] opportunities for those partners that offer this combined service capability,” Burchell said.

To read the entire article, download Building a Global Scale, or read the August/September issue of FIDI Focus.

Did you miss the big news? Click here to read about the acquisition.

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The transformative process has been well-received by key Suddath clients, including the largest software company in the world, the largest U.S. online retailer and the National Oceanographic and Atmospheric Administration (NOAA). Suddath estimates that Tracker produces a 10 percent improvement in the efficiency of moving crews and managers.

Suddath’s new “Tracker” system, which it developed and patented, eliminates a great deal of the disruption corporations contend with when moving – whether they’re moving across a corporate campus or across the continent. By keeping precise track of even the smallest items, the system lets clients know exactly where their inventory is and alerts them when it’s been delivered and set up. That means managers can know exactly when their employees can get back to their workspaces, eliminating unnecessary downtime.

The corporate world has taken notice. Tracker, proprietary technology developed by Suddath, has been so successful in transforming customer expectations that it was recognized as one of the elite CIO 100 Award recipients at a ceremony in Rancho Palos Verdes, California, on August 15.

“Before Tracker, there wasn’t much a business could do but watch as their office equipment was packed up, loaded on a truck, and hauled away. Then they had to hope everything arrived on time,” said Mike Brannigan, president and CEO of The Suddath Companies. “Now we track every item, every step of the way. This means we can tell our clients where every stapler or desk chair is and when that employee can get back to where they’re most productive.”

Suddath has seen a strong increase in customer satisfaction since Tracker was launched. The tool allows managers to identify and fix problems sooner in the process, and lets clients know when issues have been resolved. It also allows clients to keep tabs on the status of particularly sensitive or valuable items as they go through the moving process.

Tracking software is familiar for the most routine online purchases, yet it has never found a place in the commercial moving industry – certainly not at this level of detail. But with Tracker, corporate managers now have all this information at their fingertips, 24/7, through an online portal.

Tracker was deployed on an account with America’s largest athletic brand. Users applauded the control and predictability the new level of transparency brought to managing their moves.

“Suddath’s Tracker technology has been very helpful in providing transparency on move projects, particularly when it’s not practical for stakeholders to oversee activities in person and on site,” said project manager Jane Snyder. “With Tracker, we now provide employees access to witness move progress in real time from wherever they are!”

Tracker is the first piece of a larger technology suite Suddath is developing to help both corporate clients and the company’s own managers as they navigate the complexities of large-scale corporate moves. 

In recognizing the transformative value of the Tracker system, CIO 100 said, “Every year, we are honored to showcase the technology innovation and business value delivered by our CIO 100 award winners. Each of these companies has achieved notable success in accelerating businesses to the front lines of the digital revolution,” said Maryfran Johnson, Executive Director of CIO Programs for CIO Events and the CIO Executive Council. “This year’s winners are inspiring examples of how IT leadership, business partnerships and customer engagement can reshape the future.”

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“Our ability to offer FTZ activated space in our bonded warehouses via bonded transportation not only increases our ability to reduce our client’s costs, but also enables us to offer more flexible import solutions to our customers,” said Scott Perry, President of Global Logistics, “As our customer supply chains globalize further, we are actively developing solutions to help them anticipate future needs, while also addressing their current business objectives.”

Now as an organization we can offer bonded capabilities from port to warehouse and ultimately through to final-mile delivery where requested. Contact us for more information on how to grow your partnership wth Suddath.

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“This modern, highly-efficient distribution center in Dallas-Fort Worth is a big part of our strategic plan to deliver world-class distribution centers across our footprint,” said Scott Perry, president of the Global Logistics division. “This state-of-the-art facility has experienced a lot of growth and success in both long-term contracts and transactional business across many industry sectors such as food, retail and technology in our DFW-area market.” 

The DFW warehouse not only provides end-to-end supply chain management but also supports the residential house hold goods and value-added international freight forwarding and domestic transportation services. Over the past year the storage footprint has grown by 50% including warehousing for nine of Suddath Global Logistics’ top customers.

This facility’s scalability to respond to customers’ needs, combined with flexible and customized solutions helps to fully integrate with customer operations. More in-depth details regarding the warehouse and the service offerings provided can be found on the Suddath website.

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• Please plan for customs delays. Goods going in and out of Brazil will take longer than usual, with the largest impact on shipments clearing through the Port of Rio de Janeiro, the Rio de Janeiro airport and the Sao Paulo airport due to a strike by auditors with Brazil’s Receita Federal (customs office). Shipments clearing through the Port of Santos will also see significant impacts as they continue to operate on a partial schedule — about two to three days per week. It is likely there will be longer than normal delays and additional costs for shipments that sit in a hold pattern until resolved.
• Please expect final destination delays. Once a shipment clears customs it is likely there will be more delays and rising costs due to a truckers’ association strike, which leaves no means to move the shipments from the point of entry to the final destination.

During this time, we are doing everything in our power to keep our partners up-to-date with the status of these strikes. We will continue to make the best possible recommendations to move specific shipments in or out of Brazil on a case-by-case basis. 

If you have questions, please contact Teela Gleason at Teela.Gleason@suddath.com.

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Hosted annually by the Forum for Expatriate Management, the awards are an evening dedicated to celebrating success, best practice and outstanding contribution to global mobility. Held on Thursday, May 24, at the Loews Coronado Bay Resort in San Diego, Ca., the celebration brought together the best and brightest of the global mobility industry and the supporting suppliers and vendors. 

“We are thrilled and truly honored to be named International Moving Company of the Year,” said Trevor Buracchio, director of international operations for Suddath global moving services. “This award exemplifies the dedication and teamwork required to execute an amazing experience for our customers.”

Suddath previously won International Mover of the Year in 2012, 2014 and 2016. The award highlights Suddath’s commitment to having a positive impact on our partners’ business priorities through innovations, improvements and a dedicated focus on transferee experience. Global Account Manager Jolyce Ledvina accepted the award on behalf of the entire Suddath team.

Suddath was also recognized as runner up for Outstanding Corporate and Social Responsibility Initiatives thanks to our non-profit partnerships, including the Smiles Foundation and Move for Hunger, the Suddath scholarship program, and our sustainable business practices.

“We are very pleased to be recognized based on the feedback from our clients. It is a credit to our customer service teams and crews who strive every day to provide the very best transferee experience available,” said Teela Gleason, SVP of global client services for Suddath global moving services. “While systems, processes and programs are all important, this is still very much a people business, and so I dedicate this award to all of our front line and customer service teams.”

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Suddath^® won the award for its development of Tracker, powered by Telescio^℠, a patent-pending industry-first technology cited as a game-changer for corporate office moves. The application brings consistency to late stage move planning and the physical move process. Features include inventory tracking, real-time status updates and digital quality management to deliver improved accuracy, as well as increased transparency for the customer and reduced business disruption.

“Innovation is one of our core values at Suddath. Not only is yesterday’s approach inefficient, but it is very risky because many in the industry do commercial moves with last-century accountability,” said Mark Scullion, President of Suddath Workplace and Commercial Solutions. “Our technology team, at the request of our business lines, developed proprietary technology to bring control and accountability to the relocation process. We are thankful for the partners we have in our technology team and look forward to seeing more in the future.”

“This is truly a prestigious honor and we are thankful Suddath is being recognized for this achievement out of hundreds of other applicants,” said Len O’Neill, Chief Information Officer at Suddath. “The development and successful implementation of Telescio Tracker, in conjunction with our development partner Feature[23], is a major step forward in our journey to be the easiest company to do business with. A key element in our digital strategy is to drive transparency into our supply chain. Doing so allows us to improve customer experience, provide consistent quality and drive down operational costs. This strategy has helped Suddath maximize the business benefits of our technology investments. Before Telescio Tracker, this level of visibility did not exist within the commercial moving industry.”

Executives from the winning companies will be recognized at The CIO 100 Symposium & Awards Ceremony on Wednesday, August 15th at the Terranea Resort in Rancho Palos Verdes, California.

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The annual event is hosted by Relocate Global, an independent multimedia publisher for the relocation industry, corporate relocation and global mobility market. For more than a decade, the Relocate Awards have recognized those working in the relocation and global mobility sector, on both the HR and the supplier side.

We would like to take this opportunity to wish the best of luck to all the shortlisted companies!

The winners will be announced at the black-tie Gala Awards Dinner on Thursday, May 10 at The UnderGlobe at Shakespeare’s Globe Theatre in London.

Suddath was also shortlisted for two Expatriate Management and Mobility Awards earlier this year. 

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The awards, hosted annually by the Forum for Expatriate Management, celebrate extraordinary contributions to the global mobility industry by corporate mobility programs and service providers. Suddath is a three-time EMMAs recipient, winning the award for International Mover of the Year in 2012, 2014 and 2016.

We would like to take this opportunity to wish the best of luck to the full list of shortlisted companies.

The EMMAs winners will be announced on May 24th, at The FEM Americas Global Mobility Summit in San Diego, California.

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A 30-year veteran in the industry, Morrissey is stationed out of the Suddath Central Florida office and has traversed over two million miles as a van operator. He is known for his professionalism, courtesy and quality and instills these qualities in new drivers he mentors. This is the second consecutive year a Suddath van operator from the company’s Central Florida office has won the award. 

“We are proud to once again have a Suddath van operator win this prestigious award,” said Frank Senatore, President, Moving & Storage at Suddath. “Michael embodies our Suddath values of integrity, trust, innovation, commitment and teamwork. He truly cares for his customers and consistently delivers outstanding service under tight timelines, even during our most busy stressful season. Our van operators are at the heart of who we are as a family-owned company, and Michael’s award comes as a well-deserved honor.”

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Suddath was honored for consistent superior quality service to Northern California customers. Both companies are agents of United Van Lines. Suddath consistently received superior marks in Northern California on United’s post-move customer service performance survey rating packing, loading and delivery services quality. Additionally, Mesa’s Coordination and Operations Teams recognized the Suddath standard of going the extra mile to exceed not only customers’ expectations, but that of their partners’ expectations at Mesa as well.

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The RES Forum is the largest and most active network for international human resources and global mobility survey data, modelling and analytics allowing members access to exclusive data to keep a progressive pulse on industry trends. The RES Forum partners with organizations considered to be the ‘best-in-class’ in their area of specialization within the field of global mobility. This presents a unique opportunity to Suddath clients, such as free membership, access to exclusive roundtable and peer-to-peer discussions, career resources and The RES Forum Global Mobility Management Accreditation.

“Our new partnership will continue to drive added value to our customer base, which is a long-term focus for our organization,” stated Mark Burchell, president of the international moving division. “Additionally, Suddath clients will now have access to a multitude of industry resources and data, as well as an opportunity to discuss common topics both in digital and peer-to-peer settings.”

The RES Forum’s global membership base consists of 739 organizations, 1,460 human resources and mobility professionals located in 41 countries.

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Last year, Mark Burchell, president of the international division, made the strategic decision to upgrade its ISO 9001:2008 Quality Management System certification to the latest ISO 2015 standards to get ahead of the September 2018 deadline. Certified organizations were allowed three years to complete the transformation to the new standards, however, due to Suddath’s laser focus on driving additional customer-focused technology innovation in 2018, the decision was made to complete the transition in advance.

“Led by Daniel Lawrence, senior director of business process, the quality team spent the last quarter of 2017 providing organizational guidance in relation to the requirements. After an extensive review of our quality management systems, our third-party auditors at The British Standards Institution (BSI) concluded that our management systems met all the updated requirements and certified our organization to the new ISO 9001:2015,” said Burchell.

Major changes to the ISO standards were made to take into account different challenges that businesses now face. For example, “increased globalization has changed the way we do business and organizations often operate more complex supply chains, which means there are increased expectations from customers,” said Lawrence. Leadership and management commitment are also major areas of increased focus in the new ISO standards.

“The ISO certification helps ensure accountability at all levels of the organization. Our move from ISO 9001:2008 to the updated standard demonstrates our desire to always perform at the highest levels of quality and efficiency. It’s essential to delivering innovative, high quality and customer-focused relocation solutions to our customers,” Burchell stated.

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Cavaceppi is a global marketing leader with a strong record of developing new markets, driving sustained growth and building successful teams. He has 15+ years’ experience building customer-centric brands, executing winning integrated targeted campaigns, and delivering compelling and tailored content for business to business, business to consumer and business to government audiences. He comes as an international business strategist and market developer with significant experience working in both developed and emerging markets. Cavaceppi brings a wealth of experience in digital marketing, lead generation, user experience and marketing analytics, in addition to public relations, crisis communications and internal communications.
 
He holds a Master’s in Business Administration for International Business with a specialty in Marketing from the University of South Carolina and a Bachelor’s of Science degree in Business Administration with a focus on Finance from the University of Florida.
 
“Silvio brings a depth of marketing, communications and overall business intelligence to Suddath^® we know will be an asset that continues our momentum as a leader in our industries of moving people, businesses and products,” said Michael Brannigan, president and chief executive officer, The Suddath Companies. “He will bring progressive skills in digital marketing and a fresh vision for the integration of marketing and business strategies, as well as strong international experience, which will serve us well as we further expand our global capabilities. I look forward to having Silvio as part of our Suddath team and to many successes ahead.”

The post The Suddath Companies Announces Silvio Cavaceppi as New Vice President for Marketing and Communications appeared first on Suddath.

To maintain FIDI-FAIMPLUS certification, movers undergo an annual internal review of intercontinental moving activities, as well as an external review conducted by Ernst & Young every three years. These audits assess service standards such as procedures for quality management, supply chain management, insurance, claims and customer feedback, among other operational standards.

The FAIMPLUS certification confirms that Suddath is adhering to FIDI’s rigorous worldwide standards for providing high-quality, effective international moving services. Importantly, this certification provides our clients with the confidence that we understand the industry and will provide best-in-class service to their relocating employees.
In addition to the FIDI-FAIMPLUS certification, Suddath also maintains the following international certifications:

• TRUSTe Privacy Certification
• US-EU Safe Harbor Privacy Shield
• C-TPAT – Customs-Trade Partnership Against Terrorism- Certified
• ISO 9001:2008 – International Organization for Standardization – Certified

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By employing “Fill-A-Truck” events in high-profile grocery store parking lots, Suddath and Move For Hunger were able to collect large donations of unopened, non-perishable food items from both grocery shoppers leaving the store and residents bringing donations from their homes. The food collected will stock the shelves of food banks to feed families in time for the holidays.

Participating grocery stores included Native Sun – Jacksonville, FL, Cub Foods – Eden Prairie, MN, Safeway – Herndon, VA, Safeway – Tucson, AZ, Lucky Supermarket – San Jose, CA and Safeway – Seattle, WA. 

“At Suddath, we live daily by our values of integrity, trust, innovation, commitment and teamwork. We are invested in our local communities, believe in doing what’s best and giving back to those around us,” said Michael Brannigan, chief executive officer for The Suddath Companies. “It is an honor to be a Move For Hunger partner and we look forward to making a lasting impact on the lives we touch.”

Suddath partners with Move For Hunger year round, donating food that our customers do not want to move and hosting food drives in the communities in which the company operates. As food tends to add weight to a household move, thus additional costs associated with the move, Suddath crews can pack unwanted items and donate them to local food banks on the behalf of customers. 

The post The Suddath Companies and Move For Hunger Organize Successful Food Drives for Giving Tuesday appeared first on Suddath.

Suddath will provide warehousing in South Florida for the organization, free of charge, to store donations of dental equipment, materials and supplies until they are ready to be shipped overseas to the Dominican Republic. “Having a warehouse in Florida will allow us to expand our donor base and ship directly from the U.S., without having to bring all the donations to Canada first,” says Katsman.

This newly-formed partnership allows Suddath to continue to expand their outreach efforts globally. “This is an investment in mankind and our way of giving back to communities that are less fortunate than ours,” says Teela Gleason, senior vice president of Suddath global client services.

“We feel very blessed and look forward to our future collaboration with Suddath for the benefit of the needy,” says Katsman.

The post The Suddath Companies Announces New Philanthropic Partnership with Smiles Foundation appeared first on Suddath.

“This award recognizes what so many of us who work at Suddath already knew. Though a global moving company, Suddath is family-owned and always put our great employees and customers first. Here, we truly care about our employees, their wellbeing, their ideas and professional success. We are proud and excited to bear the title of Bold City Best Place to Work!” said Elizabeth Spradley, Senior Vice President of Human Resources.

“It is such an honor for Suddath to receive the award of 2017 Bold City Best Place to Work. The credit for this award belongs to our employees who make this company a world-class organization. Our strong commitment to our core values of integrity – we do the right thing, of trust – we fulfill our promises, of innovation – we’re always reinventing, of commitment – we’re personally invested, and of teamwork – we win together are what set us apart from the crowd. Thank you and congratulations to the people of Suddath who have rightly earned the title of Bold City Best Place to Work,” said Michael Brannigan, CEO of the Suddath Companies.

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We continue to keep a close watch on Hurricane Irma. The storm will continue to impact Florida throughout the day on Monday, and as previously announced our Florida locations will remain closed on Monday and Tuesday as we assess the impact of the storm, and work on the logistics of getting our employees back to work.

Hurricane Irma will continue to impact the Southeast United States as we begin the work week. Tropical Storm warnings have been issued for the Atlanta area. As a result, we will be suspending branch operations on Monday to not have crews on the street if the storm hits. Our Lexicon office will start Monday with normal operations, and will monitor the storm for changing conditions.

Given the dynamics and uncertainty of this storm, we will continue to assess conditions and communicate on the status of all our operations on Monday afternoon.

We encourage our employees to please check the Employee Emergency Information Hotline at 1-844-855-3056 for further updates.

The post Update on Hurricane Irma appeared first on Suddath.

The situation in Houston post-Hurricane Harvey has moved to recovery and our thoughts are with those impacted. Safety – of our employees, vendors, customers and the general public – is still a top priority.

Here is what we know about our Houston operations so far:

• Our Houston facility did sustain some roof damage limited to one section of the warehouse. Since the storm, we have been unable to physically survey the affected part of the warehouse out of safety concerns.
• Suddath^® is one of many Houston businesses impacted by Hurricane Harvey. We are doing whatever we can to expedite the process and best position our needs.
• Our Houston office will be resuming limited business activities this week and will be able to resume local transportation and packing activities shortly.

We recognize there is still uncertainty and unanswered questions, however we commit to updating you as we know more information. The conditions in many places are still deemed unsafe. We appreciate your business and want to reassure you that we are here to answer your questions to the best of our ability and, under the circumstances, offer personal solutions.

The post Post Hurricane Harvey Update appeared first on Suddath.

JACKSONVILLE, Fla. (Sept. 07, 2017) – The Suddath Companies won the Jacksonville Business Journal’s 2017 “BizTech” award, recognizing business innovation and companies committed to advanced technology.

The award comes after the development of Telescio^SM, a new tracking platform created in-house by the Suddath^® Technology team in collaboration with Feature[23]. Currently in the relocation industry, tracking inventory during a move is usually completed on paper to keep track of items from point A to point B and stored in digital databases or documents. Suddath saw the need to modernize relocation inventory management and create a more innovative approach.

“At Suddath, we are always reimagining how the world moves. We live in a digital world, but much of the relocation is behind the digital curve. In recognizing the need for modernization, we explored options, but none of them fit like a glove for our industry needs. My developers buckled down, created a basic structure, and then found a willing partner to finalize Telescio, our very own new technology platform. We believe this will modernize, digitize and accelerate the relocation industry supply chain,” said Len O’Neil, Chief Information Officer of The Suddath Companies.

Suddath heard a common frustration that the relocation industry manages things today the same way as fifty years ago. One office move might involve relocating business property worth millions of dollars and yet many in the industry do commercial moves without basic inventory and proof of delivery or rely on a time-consuming process. Suddath accepted the challenge to set the innovation curve for our industry and we are now several years into digitally streamlining the customer experience.

“Innovation is one of our core values at The Suddath companies. Not only is yesterday’s approach inefficient, but it is very risky. Our technology team, at the request of our business lines, developed proprietary technology to bring security, control and accountability to the relocation process. We are thankful for the partners we have in our technology team and look forward to seeing more in the future,” said Mark Scullion, President of Suddath Workplace Solutions at the Suddath Companies.

suddath.com/…orage/proprietary-technology

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While the situation in Houston remains dynamic and unresolved, we are pleased to report that as of today, all of our employees and their families are safe and sheltered as Houston and the surrounding areas remain under threat of severe flooding.

We are constantly monitoring weather conditions and our ability to perform services in a safe manner.

In anticipation of tropical storm conditions, rainfall and uncertainty around flooding, our Houston operations will be closed today (Monday, August 28th) through Wednesday (August 30th). However, all calls are being forwarded to alternate branch locations for our customers and agent inquiries.

Our offices in Dallas are open and fully functional.

We are in the process of assessing our facilities and will update on business continuity and status as soon as it is available.

As of this time we understand that:

• Our emergency response team arrived at the Houston branch office at 6:00 pm on Sunday with a trailer of supplies, generators, water, tarps, and items needed to secure the facility and assist our employees
• Our Dallas branch will be providing assistance as we determine the specific needs of our Houston family of employees and customers
• Our LDD team in Jacksonville will continue to field calls from our van operators for our operations around the country.

Thank you for your texts, calls and emails of concern over the weekend. We will provide updates as conditions change.

The post Update on Hurricane Harvey appeared first on Suddath.

Led by Mel Reyes, vice president and general manager, the Tucson branch maintained profitability while increasing their performance in the operational drivers for network operations driven by improvement of their overall quality.

Tucson had remarkable success in onboarding nearly 50% more van operators in 2016. Tucson has a strong team, great reputation, and a welcoming culture, aiding in their success attracting long distance van operators.

Suddath also awarded Tucson van operator Bill Fuller the Master Lease Van Operator of the Year Award. Bill has worked for Tucson since 1994. He is a #1 rated van operator with a customer survey rating of 95%.

“I am very proud of the progress Mel and her team made last year. It is evident they are committed to living the values we associate with the Suddath brand and they are well deserving of this award,” said Frank Senatore, president of Suddath Network Operations.

The post Suddath Relocation Systems Announces Most Improved Branch of the Year appeared first on Suddath.

Led by BB Flynn, vice president and general manager, the hard-working team achieved year-over-year revenue growth of 3.4%, with profits outperforming the prior year by nearly $750,000.

Central Florida finished the year with excellent scores in safety and quality both within Suddath’s measurement system as well as that of United Van Lines, of which it is the largest national agent. It also received United Van Lines’ most improved award for CPA and Impact, which demonstrates their ability to achieve high levels of customer satisfaction and quality service.

Further evidence of the team’s commitment to service excellence is their online reputation review score of a 4.3.

The winning spirit and merit accomplishments of this team continue with two of their van operators being recognized for national performance. Christopher Loftus from Orlando, who received two distinguished awards. One from the American Moving and Storage Association (AMSA) as 2016 Household Goods Super Van Operator as well as United Van Lines’ Van Operator of the Year, a distinguished honor among the 2,500 drivers in their system. And Mike Morrissey, who was named Suddath’s Continental Van Operator of the Year with incredible stats such as being a #1-rated van operator with customer survey rating of 99.5%.

“It is clearly evident that BB and the entire team have committed themselves to living the values we associate with the Suddath brand. I could not be more proud of the individual and collective accomplishments of this group and their well-deserved award,” said Frank Senatore, president of Suddath Network Operations.

The post Suddath Relocation Systems Announces Branch of the Year appeared first on Suddath.

When people move, they often throw out a good deal of “stuff.” Unfortunately, much of this stuff is food that could be delivered to a family in need. The Suddath Companies has more than 20 locations across the United States that are collecting non-perishable food items from their customers and delivering them directly to their local food banks. The service is free to customers and turns every move into an opportunity to make a difference in the lives of the less fortunate, simply by donating the cans and non-perishables on moving day.

“Every community in the United States has residents who are facing hunger; meanwhile, 40% of all food produced in our country ends up in a landfill,” explains Adam Lowy, Executive Director and Founder of Move For Hunger. “It’s because of partners like The Suddath Companies that we’re able to continue our mission of getting food to the people who need it most. We are so grateful for their support.”

“Suddath^® is thrilled to announce our partnership with Move For Hunger,” said Larry Goldman, Vice President of Global Residential Sales, with The Suddath Companies. “With our company’s strength, resources, and passionate employees, we can make a significant impact on every community we serve.”

With one in seven Americans affected by food insecurity, including over 15 million children, it has never been more important to come together to help our neighbors in need. Through the support of partners like The Suddath Companies, Move For Hunger can continue to help the nearly 50 million Americans struggling to find their next meal.

The post The Suddath Companies and Move For Hunger Announce Collaborative Effort to Help Feed Families In Need Nationwide appeared first on Suddath.

Suddath already has a strong market presence in each of these locations: Orlando, FL; Portland, OR; San Jose, CA. Operations are beginning immediately and due diligence is running in parallel, with the transaction expected to close in approximately 30 days.

The post Suddath Relocation Systems Announces Intent to Acquire Graebel Van Line’s Locations Orlando, Portland and San Jose appeared first on Suddath.

Some of the synergies we identified that drove our decision are as follows:     

• Hospitality projects exist in all of our Suddath markets creating an attractive opportunity to drive more local revenue
• Workplace Solutions has a sales management infrastructure in place focused on local market growth
• In primary hospitality markets, Workplace has existing resources and process to recruit, hire, train and manage new salespeople
• In secondary hospitality markets, Workplace can leverage existing salespeople to pursue hospitality customers
• Workplace Solutions utilizes Movers Suite, allowing for a streamlined service management and billing process versus the SGL third-party model  
• Workplace Solutions has a national account infrastructure and vendor network in place to service non-Suddath cities

In sync with the decision to shift the hospitality business to Workplace, we are pleased to announce the hiring of Tony Little as Director of Operations for our newly-formed Suddath Hospitality Solutions. Prior to joining Suddath, Tony spent 13 years as the Managing Director of Hospitality Services for the Kane Company in Washington, DC. During his tenure with Kane, Tony started their hospitality division and grew it to become an integral part of the Kane portfolio with annual revenues exceeding $13 million. Prior to joining Kane, Tony grew up in the moving business and spent over 15 years in various roles including Account Manager, Terminal Manager and Dispatch Manager. 

In his new role, Tony will work closely with the High Jump team and our network operations leaders to establish a standard hospitality process for pricing, contracting, project management, warehousing, delivery, installation and invoicing as we significantly expand the business in Suddath markets. Tony will also leverage our network of agent partners around the world to deliver projects in areas where we do not have a local location. Our primary goal is to drive hospitality business to Suddath markets while also recognizing that there is an opportunity to move up the value chain by providing national and even global solutions where all of our commercial and SGL capabilities become a powerful combination in the marketplace. With Tony leading the operation, we are also increasing our sales team to include dedicated sales executives covering Florida, Atlanta, Texas and California and we will be training select members of our existing workplace sales team to pursue hospitality business across our national footprint. 

We are also happy to share that our Hospitality team moving forward will include some great former Global Logistics employees including Chris Iseley (Sales), Amy Little (Pricing) and Travis Eslinger (Project Management). In addition, we have added new sales talent to jumpstart the business including Adam Kaplan in Miami and Jordan Martin in Orlando. Finally, to strengthen our project management capabilities we have also added Doug Thompson. Prior to joining Suddath, Doug was with the Kane Companies for over 20 years where he spent ten years working directly with Tony Little in the Hospitality Division. It is exciting to have Tony and Doug back together bringing their knowledge and history to Suddath to strengthen our team.    

This is an exciting time and we are looking forward to seeing Suddath emerge as a national market leader in hospitality services. 

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The FEM hosts The Expatriate Management and Mobility Awards (EMMAs) each year dedicated to celebrating success and outstanding contribution to global mobility. The awards commend the best and brightest of the global mobility industry and the supporting suppliers and vendors. Suddath was honored with our third EMMA for International Mover of the Year in 2016.

We would like to take this opportunity to wish the best of luck to the shortlisted companies and thank Ingersoll Rand for their support and long-term partnership.

On May 4^th, at The Americas Global Mobility Summit in Denver, Colorado the EMMA, winners will be announced. Click here to view the full EMMAs 2017 Shortlist.

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The Agent of the Year Award reflects AMSA’s and the industry’s commitment to excellent customer service, and is presented to agents nominated by their affiliated van line based on customer surveys and van line experience. Nominations are judged primarily on customer service assessments and other industry awards and recognitions. Consideration is also given to factors such as leadership, innovation, community involvement, and activities that enhance the industry’s image.

“Congratulations to Suddath Relocation Systems for this recognition of their dedication to customer satisfaction, high quality moving services, and support for the local community,” said Scott Michael, AMSA president and CEO. “Suddath has demonstrated a strong commitment to maintaining top service levels and commitment to charitable causes in the communities they serve. We salute them for their success and accomplishments.”

A family company, born and bred in Jacksonville, Florida, Suddath has grown from one spirited entrepreneur with a cart and two mules to a global moving company that moves people, businesses and products across town or around the world. Suddath has more than 2,000 employees globally, over 30 locations and 2.5 million square feet of warehouse space throughout the United States, operations in London, Shanghai, and strategic alliances serving more than 150 countries.

“Suddath is very honored to receive the AMSA Agent of the Year award,” said Mike Brannigan, president and CEO of Suddath. “We strive to reimagine the way the world moves for our customers each and every day, and I could not be more proud of the entire Suddath team for earning this very special designation.”

Each year AMSA recognizes the industry’s best performing and highest achieving individuals and companies. The 2016 industry awards will be presented during AMSA’s 98th Annual Education Conference & Expo in Palm Springs, Calif., on February 28. Learn more about the AMSA Awards.

The American Moving & Storage Association, home of the ProMover certification program, is the national trade association representing the nation’s moving and storage companies, which provide household goods moving services, specialized transportation for sensitive freight such as computers and trade show exhibits, and warehouse storage services. The association has approximately 3,500 members, including domestic and international companies and industry suppliers, and supports programs and activities that promote consumer protection, professional development, safety, and operational efficiency.

The post Suddath Relocation Systems of Jacksonville Wins Top Van Line Agency Award for 2016 appeared first on Suddath.

According to Bob Fruchterman, Senior Vice President of International Logistics for Suddath, “The national permit allows Suddath to streamline the entry process throughout the country. This will result in greater efficiency, faster clearances, and reduced costs for our clients.” 

We are an approved participant with the CBP Automated Commercial Environment (ACE) initiative and fully automated for electronic submission of documents. Additionally, we have 24/7 web access for clients to monitor the entry process and offer CBP bonded warehouse services at our Dulles, VA location. Suddath also provides Importer Security Filing services (ISF 10 + 2) to ensure that all required pre-arrival data for ocean freight imports is accurately transmitted to CBP.  

Suddath has a comprehensive understanding of international import, export, and domestic freight forwarding, which enables us to build a customizable menu of services to support our client needs. Suddath works on our clients’ behalf to clear and deliver products domestically and overseas utilizing both U.S. and foreign flag ocean or air transportation.

The post The Suddath Companies Awarded Customs and Border Protection National Permit appeared first on Suddath.

Burchell brings more than 30 years of experience in global relocation services, including ten previous years at Suddath^® from 1997-2007, where he held various roles in sales and marketing across both domestic and international divisions. Prior to re-joining Suddath, Burchell served as chief commercial officer for Santa Fe Relocation Services in London. In his new role, Burchell will be responsible for leading the global household goods sales, corporate and residential, account management and customer service functions, as well as international operations and agency development for the recently formed business unit.

“Mark brings a wealth of experience in leading teams on a global scale having previously held senior roles in both the US and Europe,” said Michael Brannigan, president and chief executive officer of The Suddath Companies. “He will help lead and strengthen our global moving services organization as we look to accelerate the global growth of these businesses, and innovate our product offerings and service delivery model. We are very fortunate to have Mark join and lead a strong team to take us into the future.”

Burchell will formally join Suddath in October upon completion of his current responsibilities with the Santa Fe organization.

The post Suddath Hires Mark Burchell as President, Global Moving Services appeared first on Suddath.

• Consolidated service offerings: Moving & Relocation, Workplace Solutions and Global Logistics
• Vibrant design and a clean layout to take visitors on a journey through the organization
• Responsive technology that allows customers to move seamlessly across mobile, tablet and desktop devices
• Information center that includes industry updates, best practices, current events and key tips to educate our customers
• Interactive locations map that shows the Suddath footprint, contact info and offers Google-integrated driving directions

“To help better showcase our corporate DNA and brand, we have completely redesigned our website to establish our diversified service offerings under one Suddath brand and to serve as a resource and reflection of the many ways we are reimagining the way the world moves,” explains Melinda Byrnes, senior vice president of marketing, communications and brand management. “The new Suddath.com design aesthetic and site architecture now very accurately reflect the modern Suddath and align our brand, our services and our culture into one web-based experience.”

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This extreme congestion stems from several factors including the holiday seasonal surge of cargo, potential and actual strikes, container ship sizes, as well as a continued, acute chassis shortage. These have all combined to create a perfect storm of congestion, the worst in a decade, which will most likely result in moderate to substantial fees at major ports across the country.

Suddath^® has a wealth of experience in the international and domestic transportation of goods, diminishing opportunities for delay, and allowing us to meet these challenges on behalf of our customers and agent partners. As possible delays and surcharges occur, we will continue to keep you informed of any major events shaping the shipment of goods into and out of the U.S.

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PHILADELPHIA, PA (May 01, 2016) – Suddath^® is pleased to announce we have won our third Expatriate Management & Mobility Award (EMMA) in the “International Mover of the Year” category showing continued excellence in the global arena of household goods relocation.

This is the fifth year in a row Suddath has received an award in this category as the winner in 2016, 2014 and 2012 and runner-up in both 2015 and 2013. The Forum for Expatriate Management (FEM), a global group comprised of industry mobility professionals, chose Suddath as the recipient out of a total of five finalists in the category. The EMMA awards are held annually to recognize excellence in a particular category of service delivery or program within companies or organizations who relocate employees internationally.

Steve Crooks, senior vice president of international agent development, and Peter Bowsher, vice president of global sales, accepted the award on behalf of Suddath during the awards gala at the annual Americas Global Mobility Summit in Philadelphia, PA.

This year’s entry was completely anonymous for all participants and the judges, both clients and peers, stated that, “The compliance aspect for transportation was typically lacking—until The Suddath Companies. Their broader vision and commitment to customer satisfaction makes them a winner.”

“Suddath’s compliance program reflects our values, culture and commitment to each other, our customers and the community as a whole,” explained Steve Crooks, “We are honored to receive this continued recognition from industry peers as it further demonstrates our commitment to take moving the world personally.” 

Pictured L-R: Sally Martin, FEM; Peter Bowsher, Suddath; Steve Crooks, Suddath; Alex Felstead, FEM

The post Suddath Recognized as International Mover of the Year appeared first on Suddath.

Charlotte posted a year-over-year revenue growth of 43 percent, the second best net income percentage in Network Operations. They also finished the year with a 4.7 UniGroup quality ranking on a scale of 1-to-5 and produced a one hundred percent “willingness to recommend rating” from their United Van Lines customers. Prior to this award, in 2015, Charlotte also earned the prestigious UniGroup Fleet Safety Award for their mileage category as well as the Suddath CEO Annual Safety Award for the under 500,000-mile category.

“It is clearly evident that the Charlotte team exemplifies Suddath’s commitment to customer service and safety while delivering outstanding financial performance in fiscal 2015,” explained David Cox, president of Network Operations for Suddath. “Through this example of living the values we associate with the Suddath brand, our customers can be assured they are being serviced at the highest level no matter what.”

“We are honored to have earned the Branch of the Year award,” said Monty Miller, vice president and general manager of Charlotte. “It is very rewarding to be recognized for our continuous focus on safety, quality and customer service. Our team consistently represents the Suddath culture of taking moving the world personally each and every day. This award is a result of our collective efforts and I could not be more proud.”

The post Suddath Announces Charlotte Location Wins 2015 Branch of the Year Award appeared first on Suddath.

“Suddath^® is dedicated to its employees and the community in which we’ve called home for close to a century,” said Elizabeth Spradley, senior vice president of human resources. “While we support various charities and non-profits from a corporate perspective; much of our support flows through employee-initiated requests including the American Diabetes Association, K9s for Warriors, Metro Kids Konnection, Dreams Come True and Community Hospice PedsCare to name a few. Their generous actions reflect we are an organization that is truly driven by people.”

Suddath employs more than 700 people at its corporate headquarters and the surrounding Jacksonville area out of a total global workforce of 2,150. Suddath supports a wide range of charitable and community activities through financial and in-kind support in each of its market locations.

The post The Suddath Companies Recognized as a 904 Magazine Companies with Heart appeared first on Suddath.

What is CARB regulation?

The intent of the California Air Resources Board (CARB) regulation is to improve air quality, by reducing emissions from new and existing diesel vehicles operating in California; it became effective this past Jan. 1, 2014 for engines manufactured in 2009 and before.

The Clean Air Act Amendments of 1990 initiated vehicle emissions standards in the U.S., and air pollution problems in Los Angeles led California to develop strict emissions regulations.

What is a DPF?

CARB compliance is achieved through the installation of a diesel particulate filter (DPF), a device that removes 85 – 100 percent of soot and particles from exhaust; often the DPF actually leaves the air in better quality. The added cost of a DPF is $20,000 or more per vehicle, in addition, the cost in time and dollars to maintain the DPF is considerable.

This high cost, along with cleaner air, is a byproduct of CARB regulations.

How will this affect my business?

The short answer is that over time, both cost and service may be affected. The implications for our customers and partners largely remain to be seen, though it is expected that trucking companies and their customers will absorb compliance costs, as they will also see the very real long-term benefits of clean air.

Suddath^® is committed to staying ahead of the operational and financial impacts of the California Air Resources Board (CARB) Truck and Bus regulation, keeping our customers and partners informed and on the road.

Suddath branches across the U.S. see the future clearly and understand these changes will become standard practice over time; Suddath has CARB compliant capacity and will continue to increase that capacity.

Suddath has a large agent-partner network consisting of compliant vehicles, which will help offset capacity demands. Both Suddath California branches are 100 percent compliant and will continue to meet all State and Federal compliance standards.

The post Suddath on CARB Regulations and Potential Effects to your Business appeared first on Suddath.

Established in Jacksonville nearly a century ago with only two mules and a cart, Suddath has grown to be a leading provider of transportation, logistics and relocation management services. Brannigan will discuss future initiatives and investment strategies to expand resources, enhance domestic and international service capabilities and provide innovative solutions as Suddath strives to “reimagine the way the world moves.”
 

Date: Wednesday, March 9, 2016

Time: Reception 5:15 p.m.

Presentation: 6:00 – 7:15 p.m.

Location: UNF Adam W. Herbert University Center

For more information, please visit https://www.facebook.com/events/1677350089182827/

The post Suddath CEO to Speak at UNF Executive Spotlight in March appeared first on Suddath.

“During 2016, the Florida Trucking Association plans to work closely with both the legislative and executive branches of Florida government on a number of issues important to the movement of freight in the state, the continued economic welfare of the trucking industry, and the strength of Florida’s economy and quality of life,” said Ken Armstrong, president and CEO of the Florida Trucking Association.

“Our major focus is on safety here at Suddath. With seven locations in Florida and more than 30 across the country, we drive more than one million miles in this state alone each year,” explains David Cox, president of Suddath Relocation Systems, headquartered in Jacksonville. “Having a voice with state lawmakers and legislators and representation through the FTA is key to maintaining the strictest standards in the industry as well as economic efficiencies across the board.”

The post Suddath Participates in Annual Trucking Day at the Florida Capitol appeared first on Suddath.

“It has been my pleasure working with Jim for the past three years and I can see firsthand his policies and prudence have helped get us to where we are today, said Michael J. Brannigan, president and chief executive officer. “Jim’s fiscal leadership and vision contributed significantly to our company as he leaves a legacy of financial size and strength unmatched in our industry.”

“I cannot stress enough what it has meant to me, our board of directors, our family and our company knowing Jim has been managing our financial decisions for the past 13 years as CFO,” explains Steve Suddath, chairman of the board. “Through his uncompromising integrity, insightful nature and no-nonsense style, we have always been able to rely on Jim as an implicitly trusted resource during our years of most significant expansion and diversification.”

In the four decades of his financial tenure, Suddath has gone from a seven-location moving and storage company to a $500 million global transportation, logistics and relocation management enterprise with more than 30 locations worldwide.

“I am very proud of what we’ve accomplished as a team here at Suddath and thankful that I’ve been able to spend my career working alongside some of the finest leaders in our industry,” said Jim Barnett, retiring CFO of Suddath. “I look forward to staying on to help ensure a seamless transition of my CFO responsibilities as the company continues to grow and expand.”

Barnett’s retirement and Gannon’s appointment will be effective January 1, 2016. Barnett will remain with The Suddath Companies in a consulting role including a continued role on the board of directors.

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“Suddath is proud of our three-year growth path and excited to be included on this prestigious list. Considering our size and longevity, it can be difficult to achieve this type of volume along with revenue growth,” explains Mike Brannigan, president and chief executive officer of The Suddath Companies. “Since 2012, we have focused on strategic market growth, added key leadership positions and invested heavily in technology improvements. These initiatives have proven successful to support our overall growth strategy.”

Founded in 1919 and employing more than 700 people in the Jacksonville area, Suddath is the oldest and largest company on the list and one of two transportation companies represented. Sponsored by the Jacksonville Business Journal and known as the “BJ10”, the list is comprised of rankings based on financial information provided by each company and verified by Ennis, Pellum & Associates CPAs. Northeast Florida denotes Baker, Clay, Duval, Flagler, Nassau, Putnam and St. Johns counties.

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Suddath^® was recognized in the large-sized employer category (500+ employees). A total of 50 small, medium and large employers were selected this year as the Best Places to Work in Jacksonville.

“Suddath is dedicated to its employees and the community in which we’ve called home for close to a century,” said Elizabeth Spradley, senior vice president of human resources. “We are honored to receive this recognition not only as one of the best places to work, but the healthiest as well. We believe we were recognized because we value our staff and treat them like family—everyone knows they play a part in the overall success of our company.”

Suddath employs more than 700 people at its corporate headquarters and the surrounding Jacksonville area out of a total global workforce of 2,000. Suddath supports a range of charitable and community activities through financial and in-kind support. Employees are also active in the onsite, fully equipped gym, company-sponsored health fairs, and health and fitness challenges throughout the year.

The “Best Places to Work Awards”, created and presented by the Jacksonville Business Journal, began as a way to identify, recognize and honor the best places of employment in Jacksonville. Working with national research firm Quantum Workplace, the list is compiled based on a company’s workplace policies, practices and demographics as well as employee surveys that measure worker satisfaction across a number of areas.

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With deep experience in the transportation and supply chain industries, Brannigan joined Suddath^® in 2012 with a focus on enhancing the customer experience, leading process efficiencies and implementing key technological advancements. As CEO, he will continue to lead the Suddath organization through strategic growth and development and key initiatives focused on service excellence, market development and critical regulatory issues.

“We have been fortunate to have great leaders throughout our long history here at Suddath and the addition of Mike is no exception,” said Steve Suddath, chairman of the board of directors. “His strengths in organizational efficiencies and process management will continue to lead our organization to meet the challenges of growth and global expansion to fulfill our potential as the market and industry leader.”

“It is an honor and privilege to assume this role for Suddath,” said Brannigan. “Suddath is a company that takes moving personally—whether that’s transporting delicate freight around the world or your family around the corner. My sincere desire is to continue building upon the great achievements we have had throughout these past 96 years. With all the elements necessary for unlimited success including talent development, commitment to service excellence, continually evolving our processes and technology, and the winning spirit of the Suddath culture, I look forward to serving this company and the tremendous team we have as we work together in Setting the Standard for Moving the World.”

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“Barry has been a great leader as our CEO for the last 12 years and a tremendous contributor at every leadership position he has held over the last 40 plus years,” said Steve Suddath, chairman of the board. “I am extremely grateful to Barry as he has capably and proudly led Suddath through tremendous growth and through many industry, market and regulatory changes. Of note, a good portion of this growth and expansion was experienced during a period of years when other companies were retracting or could not meet the trials of a challenging economy.”

As vice chairman, Vaughn will continue his leadership position on the UniGroup board of directors, will represent company interests in domestic and international trade associations including AMSA, FIDI and OMNI, and continue to mentor leadership within the organization. Vaughn will also provide strategic direction around Suddath’s ownership interests in Victoria National Golf Course, recently rated among America’s greatest 100 golf courses. “Having Barry’s continued involvement will also free up time for Mike to focus on our strategy, our key customers and leading our tremendous team here at Suddath. This is an important chapter in an orderly transition and I congratulate Barry on an exceptional career,” said Suddath.

“It has been my privilege to help build one of the great companies in our industry,” said Vaughn, “While I will continue to have significant responsibilities as vice chairman of The Suddath Companies, I am looking forward to spending more time with my family as well as devoting energies to other interests. It has been a tremendous run here for these past 41 years, I look forward to working with Steve and the entire Board and watching Mike take this company to the next level.”

During Vaughn’s tenure as CEO from 2003 thru 2015, Suddath experienced its most significant period of global expansion. Vaughn also led Suddath to the forefront of many industry advancements including testing and implementing alternative methods of transportation, deploying paperless technologies, growing our military and government relationships and building one of the most enviable leadership teams and organizations in the industry.

It is expected this transition will be complete by the end of May.

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Scullion is a 20-year veteran of the moving and storage industry with high achievement in the areas of operational excellence, customer service management, profitability, personal sales performance and visionary leadership. Since joining Suddath^® in March of 2011, Scullion has led the strategic expansion and product development of the workplace business. Under his direction, Suddath has added multiple high-profile global clients and significantly expanded its workplace service offerings to include space planning, office furniture, relocation and furniture management and integrated solutions that combine all of the newly enhanced workplace services.

“We are extremely pleased to have Mark formally assume this critical leadership role for Suddath Workplace Solutions,” said Mike Brannigan, executive vice president and chief operating officer of The Suddath Companies, “his experience in this industry and demonstrable record in sales achievement, operational quality and business development fit well with our strategic vision and goals for this business vertical.” 

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David Cox, president of Suddath Relocation Systems, describes Meindel as “one of the best ambassadors a company can send into a home to deliver service. He represents Suddath, as well as United Van Lines, at the highest level possible.”

United Chairman Dan McCollister and United CEO Rich McClure presented the award to Meindel at the UniGroup convention in Colorado Springs, Colorado in October.

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“Suddath recognizes the importance of building strong relationships with international partners,” stated Steve Crooks, president of Suddath International, “that is why we have supported Jose’s involvement in PAIMA from the beginning. This organization establishes a benchmark for quality and services in foreign countries, and we are proud to have such a key leadership role in it.”

“We are very excited that Jose will serve as our president for the next two years,” stated Michelle St. Cyr, executive director of PAIMA, “he is familiar with the goals and vision of our organization and wants to expand our reach through improvements in technology thereby giving us the ability to share information with other members easily and effectively across the globe.”

About PAIMA

The Pan American International Movers Association (PAIMA) is an exclusive network of international moving companies that continues to go the extra mile for their members. PAIMA was founded in 1984 by sixteen owners of major international moving companies. These were business people who saw the need and the opportunity to create an association that would represent companies from the Americas with selected members in key areas of the world. The founders of PAIMA had the vision to create an association comprised of reputable moving companies that would be interested in improving the international moving industry. The association’s responsibility and commitment to its members was to represent, increase and protect their businesses.

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O’Neill brings more than 20 years of experience in Information Technology leadership across a number of industries with global reach. He brings a wealth of knowledge and leadership in technology organization, IT change management, production support and software development strategy.

Prior to joining Suddath^®, O’Neill served as chief operating officer and head of infrastructure, global technology for Deutsche Bank in Jacksonville, FL., as well as technology leadership roles for both CSX and Merrill Lynch.

“Len will touch every level of our enterprise as he aligns our existing strategic goals and objectives with an enhanced technology infrastructure, an expansion of our technology footprint and the most effective integration of our solutions,” said Michael Brannigan, chief operating officer, The Suddath Companies.

“Suddath has a rich history and impressive record as an industry leader in global transportation and relocation, and I am really looking forward to joining the organization at such a transformative time,” O’Neill said.

O’Neill is active in the community, serving on the Dean’s Council for the University of North Florida’s College of Computing, Engineering and Construction, an advisory board member leading a technology development program for students at Creekside High School, as well as participating in the Jacksonville CIO Council.

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In order to prepare for the Dec. 5 event, Suddath volunteers joined forces with many other local organizations to help assemble and deliver the backpacks. “The ability to do this type of volunteer work, especially at this time of year, has a positive impact,” said Melinda Byrnes, vice president, corporate marketing and business development, “not only on the children receiving these gifts but also on Suddath and our employees. To be able to give back through an organization such as HandsOn Jacksonville, consistently dedicated to volunteerism throughout Northeast Florida, is invaluable and we appreciate the opportunity.”

About HandsOn Jacksonville

HandsOn Jacksonville is Northeast Florida’s on-ramp for volunteering, with more than 39 years of history, and created of the volunteers, by the volunteers, and for the volunteers. Our mission is to inspire, equip and mobilize people to take action that changes the world. We connect people to their power to make a meaningful difference, by providing access to tools, resources and opportunities to help them use their time, talent, voice and money to meet the critical needs of our community.

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This is the third year in a row Suddath has received an award in this category as the winner in both 2014 and 2012, and runner-up in 2013. The Forum for Expatriate Management (FEM), a global group comprised of industry mobility professionals, chose Suddath as the recipient out of a total of ten finalists in the category. More than 1,000 nominations were received from around the world in all categories. Peter Bowsher, vice president of global sales, accepted the award on behalf of Suddath during the awards gala at the annual Americas Global Mobility Summit in Orlando, Florida.

This year’s judges, both clients and peers, stated that “Suddath presented impressive innovations as well as an updated moving app bringing them ahead of the competition.” Similarly in 2012, the judges’ comments stated “Suddath has a broad global presence and are masters at managing their worldwide network of movers.”

“We are honored to receive this continued recognition from industry peers,” states Steve Crooks, president of Suddath International, “as it further demonstrates our commitment to “Setting the Standard for Moving the World^®.”

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Many countries offer incentives to companies when activities are conducted in a FTZ. Each country has its own set of rules and regulations for use and operation. A FTZ in the U.S. encourages international trade activity by allowing reduced or delayed duty payments, in addition to other cost saving opportunities.

“Suddath^® enjoys a strong logistics presence across the U.S. and as an international freight forwarder,” said Dan DeSoto, president, “operating a Foreign-Trade Zone will help us offer cost savings and better serve our clients now and into the future.”

About Foreign-Trade Zones

A FTZ enhances the global competitiveness of companies operating in the U.S. An FTZ is territory in the U.S. considered to be outside of U.S. Customs territory. An activated FTZ allows companies to delay, reduce or eliminate federal duties on foreign merchandise entering the FTZ. Many products are assembled with components sourced worldwide. Streamlined U.S. Customs procedures can provide companies with significant cost savings and improve operational efficiencies. More information about Foreign Trade Zones can be found here on the U.S. Foreign-Trade Zones Board website and on the National Association of Foreign-Trade Zones website.

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ISO 9001 is a family of standards developed by the International Organization for Standardization, a worldwide collective of national standards organizations. ISO 9001 standards are generic in that they are structured to apply to organizations in countless fields across the globe. At Suddath, we use these standards to define and refine processes that optimize quality management to enhance all facets of the customer experience. In fact, every year, ISO auditors verify that we are consistently evaluating our processes and performance to maintain and improve the highest quality standards.

In order to achieve ISO 9001 certification, an organization must submit to both internal and external auditing procedures. These audits verify the functionality of the organization’s ISO 9001 implementation. The internal audits are conducted by Suddath team members, while the external audits are performed by the certification body. The auditing process is rigorous and thorough. The auditors interview staff members in order to ensure that we understand our part in complying with ISO 9001. Auditors also examine the organization’s quality management paperwork to ensure compliance.

To and from anywhere on the globe, Suddath has the moving and storage solution. We handle more than 75,000 relocations each year for residential customers, businesses and the United States government and military. Multinational organizations are faced with the challenge of maintaining their stringent quality standards with a diverse geographic footprint. We use ISO 9001 quality management standards to ensure consistency in providing superior services around the world.Suddath invests in quality management to maintain the highest possible level of customer satisfaction. Our first priority is our customers, and we are committed to providing an excellent moving experience. The ISO certification process allows us to fine tune our quality management processes in order to further this goal. Improved quality management processes means improvement in each step of the moving, logistics and transportation processes. From estimating to packing, hauling and delivery, ISO certification allows Suddath International customers to rest assured that they will consistently receive the highest quality services every step of the way.

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All companies that use commercial motor vehicles (CMVs) for their interstate business operations were directed to adopt the new Hours-of-Service (HOS) rules. The rules limit the average workweek (eight days) for truck drivers to 70 hours to ensure that the drivers are not fatigued.

With these data-driven changes, the FMCSA is estimating that the new safety regulations will save 19 lives and prevent approximately 1,400 crashes and 560 injuries each year. According to FMCSA Administrator Anne S. Ferro, there will be “an estimated $280 million in savings from fewer large truck crashes and $470 million in savings from improved driver health.

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“When considering the Seattle location we added in late 2011, we are developing a well-established presence in the Pacific Northwest which will enhance our footprint and increase service capabilities for our customers,” said Barry S. Vaughn, chief executive officer of The Suddath Companies. “It also gives us the opportunity to introduce our expansive office moving, logistics and specialty services to Oregon. This is the fourth acquisition for our van line over the past four years, which further demonstrates our commitment to strategic expansion in an effort to serve our ever-growing customer base.”

Suddath and Swartz will begin immediate transition efforts. Effective as of the official close date, the former Swartz Moving and Storage will begin operating as Suddath Relocation Systems of Oregon LLC.

David Cox, president of Suddath Relocation Systems, will provide leadership and operational oversight. Tim Evans will be named vice president and general manager and Scott O’Neill will be named vice president, sales pacific northwest.

“Our presence in Oregon will allow Suddath to offer broader and more sophisticated asset and non-asset based solutions to our existing global network,” said Cox. “By operating in Oregon, we have increased our national infrastructure to 23 locations, allowing us to serve more customers looking for both traditional and value-added services.”

“Suddath and Swartz have both enjoyed great success as family-owned businesses for decades. We are proud to become part of The Suddath Companies, where delivering excellence in quality and customer service holds the same importance that it has for Swartz,” said Tim Evans. “We are pleased to continue our long history of quality and service as part of this great company.”

Both The Suddath Companies and Swartz Moving and Storage share modest beginnings as family-owned businesses in Jacksonville, Florida, and Portland, Oregon, respectively. Since 1954, the Allen family owned and operated Swartz Moving and Storage, which has become renowned for the highest quality and exceptional value. Similarly, Carl Suddath began his moving business 94 years ago with two mules and one moving van which has grown into a global transportation and relocation enterprise.

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With deep experience in the moving and storage industry, Senatore will complement the existing executive team as the company continues to focus on improving the overall operational effectiveness of customer service, operations, technology and delivering a quality experience for every customer.

“We are extremely pleased to have Frank join our team. This position is vital, and Frank’s primary function will be to enhance procedures and controls for operational efficiencies and total quality management across all of our eastern locations,” said David Cox, president of Suddath Relocation Systems. 

“Reductions in capacity, increases in regulations and ever evolving customer expectations require us as a service provider to continually adapt so we are able to maintain the level of service to which Suddath^® is committed.  Frank’s first order of business will be to ensure a quality customer experience every time.” said Cox. 

Senatore is a veteran of the moving industry and has served in key leadership roles in all aspects of sales, customer service, operations, technology and quality assurance. Under his leadership, his facilities have earned ten consecutive Customer Choice Awards, garnered double digit increases in revenue, and rose in the ranks to the top position in quality recognition.

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Each year the nation’s top van operators (drivers) and safest company fleets in the U.S. moving industry are nominated for AMSA’s Super Van awards which recognize drivers who provide safe, reliable, and customer-oriented household goods truck transportation. Brownell beat out thousands of other van operators across the country based on judging criteria including miles driven, accidents (preventable or non-preventable), lifetime driving record, time out of service for any hours-of-service or equipment violations, financial responsibility, community involvement, customer service, driving awards and outside interests and activities.

“Bryan has consistently demonstrated the highest level of dedication to his profession and we are honored to have him as part of our van operator fleet and serving our customers on a daily basis,” said Paul Gleason, vice president of corporate operations, Suddath Relocation Systems.

A van operator for over 24 years with a stellar record, Brownell lives in Enid, Oklahoma, with his wife and three children. He will join the other award winners and receive his honor during AMSA’s 95th Annual Education Conference & Expo in San Diego in February.

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For several consecutive years including again in 2012, Suddath received the president’s club award for overall market leadership and record earnings. Other awards include excellence in loss prevention, which recognizes best in class safety performance nationwide; hauling awards for the greatest hauling revenue in two categories each for household goods; logistics and exhibition; the overall top hauler for all lines combined; and three for sales achievement.

Additionally, the national logistics fleet van operator of the year award was given to the late Charles “Chuck” Ross. This award is given to the van operator who exemplifies quality, customer service, claims prevention, an impeccable safety record and overall exceptional performance.

Suddath is very proud of its team of dedicated professionals and thanks each and every member for making Suddath an industry leader.

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With deep experience in the transportation and supply chain industries, Brannigan will complement the existing executive team as the company continues to focus on improving the overall operational effectiveness of customer service, operations, technology and integrated services.

“We are extremely pleased to have Mike join our team after a long and extensive executive search. This position is vital, and Mike’s primary function will be to enhance procedures and controls for operational efficiencies and integration across all Suddath^® business entities,” said Barry S. Vaughn, president and CEO of The Suddath Companies. 

“Changes in processes, regulations and customer expectations require service providers in our industry to apply a broader vision with a tighter focus in order to maintain the level of service to which Suddath is committed. In order to support this need, Mike’s role will also focus on implementing innovative technological solutions for our global client base, new service offerings to broaden market presence, and future acquisition and new development activities,” said Vaughn. 

Brannigan previously served as chief financial officer of iGPS and brings more than 20 years of finance, accounting and operations experience. Prior to joining iGPS, he spent 17 years at Ryder System, Inc., holding a number of leadership positions including senior vice president of corporate development and strategy, chief of operations for fleet management solutions, senior vice president of asset management, and vice president of corporate planning and international finance. Prior to Ryder, Brannigan held positions at Procter & Gamble and Arthur Andersen. He holds an MBA from Cornell University and an undergraduate degree in accounting from Albright College.

“Suddath has a rich history and impressive record as an industry leader in global transportation and relocation, and I am really looking forward to joining the organization at such a transformative time,” Brannigan said.

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“We have added a well-established presence in the Southwest, which will enhance our footprint and increase service capabilities for our customers,” said Barry S. Vaughn, chief executive officer of The Suddath Companies. “It also gives us the opportunity to introduce our expansive office moving, logistics and specialty services to Arizona. This is the third acquisition for our van line over the past three years, which demonstrates our commitment to strategic expansion in an effort to serve our ever-growing global customer base.”

Suddath and Horizon will begin immediate integration efforts. Effective today, the former Horizon Moving Systems will begin operating as Suddath Relocation Systems of Arizona LLC. Although under a new name, daily operations will continue with business as usual.

Michael J. Brannigan, executive vice president and chief operating officer for The Suddath Companies, will provide leadership and operational oversight moving forward. He will work closely with Richard J. Eschbacher, senior vice president for Suddath, who oversees the now eight Western locations. Bruce Dusenberry, former president of Horizon, remains on board and will play a key consultative role during the integration of the two companies.

“Our presence in Arizona will allow Suddath to offer broader and more sophisticated asset and non-asset based solutions to our existing global network,” said Brannigan. “By operating in Phoenix, Tucson and Flagstaff, we have increased our national infrastructure to 22 locations, allowing us to serve more customers looking for traditional and value-added services.”

“Suddath and Horizon have both enjoyed great success as family-owned businesses for more than 90 years. We are proud to become part of The Suddath Companies, where delivering excellence in customer service holds the same importance that it has for Horizon,” said Bruce Dusenberry, president and CEO of Horizon Moving Systems. “We are pleased to continue our long history of quality and service as part of this great company.”

Both The Suddath Companies and Horizon Moving Systems share modest beginnings as family-owned businesses in Jacksonville, Florida and Tucson, Arizona, respectively. For 90 years, the Dusenberry family owned and operated Horizon Moving Systems, which started as a small moving company transporting local commodities. Similarly, Carl Suddath began his moving business 94 years ago with two mules and one moving van. 

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More than a decade ago, FIDI, the largest global alliance of independent quality international removal companies, developed the FIDI Accredited International Mover (FAIM) Quality Management Program. This is the most stringent, all encompassing quality program for the international moving industry and has more than 200 quality requirements relating to an organization’s operations and services to customers. FIDI now offers an accreditation called FAIM Plus for those organizations that exceed the basic quality standards set forth by FIDI and hold an ISO 9001:2008 certification.

The FAIM Plus certification and inspection involved the audit of Suddath^® operations, personnel, equipment and customer satisfaction among many other areas. Suddath successfully met all requirements of the audit. We will continue to follow a strict set of internal quality control and customer service processes, with the ultimate goal of providing the highest levels of service and value to our customers and partners.

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Steve Crooks, president of Suddath International, commented “We are focused more so now than ever on making decisions that create customer value. By listening carefully to our clients we are closing the gap between expectations and service. Our clients asked for communication support in the EMEA and APAC (Asia-Pacific) time zones and I am eager to make resources available. As such, the Suddath^® organization is able to continue expansion globally. It’s a real  win-win scenario.”

This customer service center joins the existing 19 warehouses in North America. Located in Croydon, this hub will be led by industry veterans and international relocation counselors, Emma Lightfoot and Carley Banks. With agent-partners providing crews and warehousing on the ground in London, Suddath will use their new location to facilitate information flow between clients and transferees in the EMEA time zones.

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These two industry leaders combine to create a $350 million corporation with diversified transportation and relocation service offerings. With more than 1,700 employees and 19 nationwide locations, The Suddath Companies will continue to offer globally-recognized quality service and innovation to corporations, individuals and institutions around the world.

With City, Suddath has strategically expanded to include an office in greater Seattle and now has presence in all quadrants coast-to-coast. “We have added a well-established presence in the upper Northwest, which will expand our footprint and increase service capabilities for our customers,” said Barry Vaughn, chief executive officer of The Suddath Companies. “I am most enthusiastic about bringing these two storied and highly reputable cultures together.”

Both Suddath and City share similarly modest beginnings with a strong commitment to their communities. Suddath began in 1919, with two mules, a truck and a typewriter. City Moving Systems began in 1906, with two men on bicycles delivering telegrams, legal papers and messages across town, and quickly transitioned to horse and buggy. In 1947, City became a founding agent for United Van Lines, while today, Suddath is their largest agent. Both companies have accomplished a record level of achievement in every aspect of their business.  

“We are proud to become part of The Suddath Companies, where delivering the best in customer service holds the same importance that it has for City,” said Donna Hyatt, president of City Moving Systems, Inc. “We know that we will continue a 105-year legacy of quality and innovation as part of this great new company.”

After acquiring Midwest-based Barrett Moving and Storage back in January 2011, and with the acquisition of City, Suddath now has more than 300 combined years of experience. The expanded Suddath Companies will continue to offer innovative transportation, relocation and logistics solutions to an ever-growing global customer base.   

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